SUMMARY:

• 13+ years of experience driving business transformation by managing multimillion dollar IT projects from inception to completion for global employers and clients.
• Senior - level project management leader who is equally skilled in strategic planning and business analysis, collaborating wif executives to determine goals and operational policies in order to effectively manage project portfolios. Leverages strong analytical, collaborative and decisive leadership skills and uses a customer-centric approach to managing projects simultaneously wif competing priorities to deliver them on time, on budget and to specifications. Skilled at bridging the communication gaps between business units and technical teams to ensure groups are aligned to achieve goals. An engaged leader who can guide onshore and offshore resources by fostering open communications, accountability and a results-oriented environment. 

EXPERTISE AREA:

• PMO Management
• Program &Project Management 
• Strategic Planning| Business Analysis 
• Resource & Vendor Management
• Agile / Scrum and Waterfall
• Confidential (CRM)|Team Leadership

TECHNICAL SKILLS:

CA Clarity, Budget Allocation & Resourcing Tool (BART), SAP, ADP, Open Text / Imaging, Concur, SRM, Exactuals, PARIS, JIRA, Workday, SharePoint, Google Suite, UI Path Studio, Microsoft Excel, Word, PowerPoint, SQL, VBA, Project, Visio, Quickbooks Pro 2017, Bottomline, Evernote, Outlook, Access, Open Workbench, HPQC (Hewlett Packard Quality Center - Test Manager), Lotus Notes, D&T RCTS, Project Management, Program Management, Business Analysis, Training, Testing, PMI, PMP, ITIL, Foundation, CompTIA+, Project +, IAPPM Project Director, CSM, Roadmap, Strategy, SNOW, Service Now, Human Resources, Resource Management, Vendor Management, Confidential

PROFESSIONAL EXPERIENCE:

Confidential, CA

Director, Project Management

Responsibilities:

• Direct oversight and leadership for the design, implementation, and testing of components of the new residuals system & process to outsource and enable online payments to Exactuals.
• Primary liaison and prioritization point for SS enabled information technology projects, collaborating wif various stakeholders representing employee services (HR, Benefits, Payroll, etc.).
• Active working Director involved in daily project management, planning, and oversight of work stream project managers.
• Utilized both traditional Waterfall and Agile methodologies to run various work streams of the program and projects.

Confidential, Burbank, CA

Director, Program Management Office

Responsibilities:

• Financial and Program Management Office oversight of $34MM program, inclusive of primary and sub-projects.
• Direct oversight and leadership for the design, implementation, migration, and testing of components of the new Human Resource / Payroll platform (Workday Implementation replacing in-house developed legacy solution).
• Direction and oversight of Payroll Integrations work stream inclusive of error handling, functional / technical controls, Hyper care and stabilization support model development / execution.
• Active working Director involved in daily project management, planning, and oversight of work stream project managers.
• Managed daily resources for both onshore, offshore, and third party vendor contractors, inclusive of upwards of 50 team members (not including part time or single use resources).
• Financial management for the entire program.
• Reported directly to VP of Technology Solutions for Payroll Integrations, and to the SVP of Technology Solutions for Financial Oversight of dis high profile project.
• Utilized both traditional Waterfall and Agile methodologies to run various work streams of the program.

Confidential

Project Manager 

Responsibilities:

• Delivered the global rollout of the joint Time Warner and Confidential . Concur SaaS solution to 20 territories on time, wifin budget and to business specifications.
• Delivered the global rollout of the Confidential . Imaging (OB10 / Tungsten and OpenText) solution to six territories on time, wifin budget and to business specifications.
• Financial oversight of the Time Warner HR / Payroll project ($12MM), inclusive of primary and sub-projects.
• Managed daily resources for both onshore, offshore, and third party vendor contractors, which included upwards of 25 team members (not including part time or single use resources).

Confidential, Las Vegas, NV

Program Manager and Corporate Project Manager

Responsibilities:

• Consistently delivered projects on time and wifin budget in a portfolio valued at $12 million.
• Generated an estimated $1 million in revenue over two years by deploying the digital media mCosm system, implementing business process changes and creating chargeback models for advertisers.
• Enabled Sands Corporation to significantly reduce costs by leading the technical implementation of the ADP solution components to support the outsourcing of the Human Resources Information Systems (HRIS), Benefits Administration and Payroll functions.

Confidential, Las Vegas, NV

Project Office Manager / Business Operations Manager

Responsibilities:

• Expanded footprint and increased revenue, launching in 15 new markets, as a result of creating the patented infrastructure needed to accommodate rapid expansion.
• Increased average daily orders 25% by building the internal call center wif 20 agents; as the project director who developed SOPs, selected and implemented third-party technology and spearheaded the design and development of proprietary systems.

Confidential, Memphis, TN

IT Project Manager / Systems Analyst

Confidential, Fayetteville, AR

Project Leader / Web Developer