SUMMARY:

• A seasoned and pragmatic practitioner with 15 + years of experience in delivering user centric internet based portals and products, digital media platforms & campaigns, mission critical back - end systems, mobile apps, mobile gaming, and telco projects with expected results on-time and within budget.
• An innovative and strategic decision-maker with the business and technical acumen to champion ways to empower and motivate, teams to innovate, sustain and drive profitability through effective and efficient project execution delivery practices.
• Accomplished, using a variety SDLC frameworks and methodologies to achieve expected business results.
• No stranger in working in complex technical environments.
• Understanding that each organization and project is unique and there is “no silver bullet” or “one size fits all” approach.

TECHNICAL SKILLS:

• Mode 1
• Mode 2
• Agile
• Scrum
• Iterative
• Incremental and Waterfall; CMMI Framework; Program and Project Management; Scrum Master; Master MS Project Scheduler; Portfolio Management; PMBOK Knowledge Areas
• Project Management Coaching
• Training and Mentoring Customer Relationship Management
• Product Lifecycle Management
• System Development Life Cycle Management
• Analytic Data Modeling; Process Development Process Reengineering; Project Scoping; Requirements Gathering; Change Management; Custom Software Application Development; Strategic Planning; Budget and Cost Management; Team Building; Soft People Skills; Executive Boardroom Presentations; Risk Analysis; Problem Solving; Relationship Building; Project Management Template Development; Capacity and Demand Planning; Resource Planning; Product Road mapping; COTS Customization and Integration.

PROFESSIONAL EXPERIENCE:

Technical Program Manager and Agile Scrum Master

Confidential

Responsibilities:

• $6 million project budget with an aggressive 8 month time-to-market delivery date
• Used agile Scrum principals to manage the Custom Software Development for the Financial Services Transformation - Core Lending
• Managed a cross functional team of 28+ professionals and developers from Mendix, FICO, CGI, and Capgemini
• 1,500+ user stories and 140 use cases

Senior Technical Manager

Confidential, Reston, Virgina

Responsibilities:

• Managed cross-functional teams in developing browser base Malware detection applications
• Principle stakeholder, working closely with product managers, executives in working through product strategies, funding and roadmaps, product development and release planning, operational readiness and quarterly product deployments.
• Key stakeholder in the design and development of new services for general availability to ensure revenue targets and customer satisfaction goals were met
• Support and schedule large scale hardware implementations and upgrades. Including virtual machines (VM’S) hosted VMware ESX and VMware ESXi “bare-metal” hypervisor architectures .

Senior Technical Manager and Senior Solutions Architect

Confidential

Responsibilities:

• Focused on customer processes and unifying silos of system information.
• Researched emerging and innovative technologies via Gartner, Forrester and IDC reports
• Recommended the use of enterprise mashups and widgets to reduce IT application development, deployment and operational costs; which resulted in improving organizational efficiencies in information consolidation, the reuse of information and the eliminating of information duplication and redundancy, by removing barriers between users, technology and services
• Developed solutions for integrating social media technology enablers into existing internet base application systems to Improve user experience. Including Search Engine Optimization (SEO) tools to enhance on-line information discovery
• Led RFP, RFQ’s and RFI proposal section writer in formulating solution and enterprise architecture designs and approaches in meeting customer requirements
• Developed Rich User Interface Prototypes using social media enablers for The Department of Education
• Authored a White Paper “Using Enterprise Mashups & Social Media to Optimize Federal On-line Systems”

Principal Consultant

Confidential

Responsibilities:

• Video-on-Demand (VoD) Proof-of-Concepts (POC)
• Technologies included: ASR Technology/Digital Asset Management (ADAM), Digital Rights Management (DRM), Digital Program Insertion (DPI), Digital Call Screening, and IP Network Transmission& Distribution of Digital Assets. Solutions focused on using Browser Based delivery for on-line distributing of MPEG2- VOD, MOD, and SVOD digital assets

IT Applications Technical Delivery Director

Confidential, Owings Mills, Maryland

Responsibilities:

• Responsible for managing executive relationships internally and externally across the organization for the Advance Healthcare Service Pillar Projects. This included the strategic program planning, cost and performance analysis and reporting. Direct report to the VP of IT Applications.
• Primary owner with the responsibility for strategic planning, budget and execution delivery for a $45 million Service-Oriented Architecture ( SOA ) 37 segment Infrastructure build-out using web services.
• Managed a six (6) Technical Delivery Managers (TDMs)
• These 37 segment architectures supported: Medicare Advantage, Constituent Portal(s), FACETS, Inter - Plan Teleprocessing Services (ITS), and PEGA Systems

Sr. PMO Global Certification Consulting Project Manager

Confidential, Owings Mills, Maryland

Responsibilities:

• Successfully delivered the BlueCross BlueShield Inter-Plan Teleprocessing (ITS) Release 10.0 BCBSA Mandate for BlueCard Compliance on time and within budget
• Led the technical team in the conversion of data from 450 legacy VSAM applications and surrounds to DB2 databases with only three (3) minor defects

Project Management Execution Consultant

Confidential

Responsibilities:

• Authored over 100+ PMLC, SDLC and process templates to solve the “How To” problems for project managers.
• Senior Global PMO Project & Program Management Execution Practice Consultant
• Engaged to support a $50 Million Japan financial system enhancement for the Cash Management System, Data Warehouse & Data Marts, and number Variable Annuity products.
• Provided leadership, coaching and mentoring of project managers resulted in successful product delivery PMO projects
• Conducted JAD sessions to gather and clearly capture functional and non-functional requirements to achieve expected outcomes
• Diplomatically negotiated deliverable timelines and resource between business mangers
• Guided project team execution to ensure alignment with Company standards, and Best Practices to maintain consistency and quality across projects

Senior Global PMO Consultant

Confidential

Responsibilities:

• Single point of contact for Change Management of the Confidential - Confidential Contract recovering approximately $50 million aged change request within ninety (90) days of being engaged
• Successfully negotiated deliverable timelines and scheduling, issues, scope changes, launch dates, and releases to level set re-planning priorities
• Managed contractual SOW responsibilities for application and system development deliverables
• Chaired Risk and Issue Change Control Boards (CCB’s)

Senior Technology Consultant

Confidential

Responsibilities:

• Research & development, client Product Definition Documents (PDD)
• Developed proof-of-concepts, regarding IT Asset Management, Digital Rights Management (DRAM), and Distribution of Assets
• Vendor Relationship and Contract Management concerning of MPEG 3 compressions algorithms for product Beta testing

PMO Consultant

Confidential, San Diego, Dalifornia

Responsibilities:

• Re-negotiated and re-estimated initial vendor costs, SoW, and service provider commitments for the eventual successful deployment of the San Diego Workforce Portal
• Resolved conflicts related the availability internal resource for requirements gathering
• Successfully managed external vendors throughout the analysis, design, development, testing and implementation phases using the DSDM methodology
• Facilitated JAD sessions for gathering functional and non-functional requirements

Professional Services Manager & Specialty Practice Program Manager

Confidential

Responsibilities:

• End-to-end accountability leading a team of engineers, developers, and architects in customizing and installing Sybase RDBMS and middleware products
• Prepared and negotiated client professional services engagement SOW’s
• Met quarterly revenue targets ahead of schedule
• Restored customer confidence and booked $3 million of business within 90 days of being hired 11/99
• Introduced technology HIPAA as a viable market to sell Sybase Portal product and professional services to State Agencies, hospitals and healthcare practitioners
• Responsible for all Health-care RFP’s opportunities estimated to cost over $5 Million

Operations Manager/Manager Quality Assurance/Program Management

Confidential, Irvine California

Responsibilities:

• Successfully negotiated $30 Million MCI Global Services agreement
• Represented Diamond Link before the Federal Communications Commission (FCC), regarding Common Carrier application
• Designed and led the construction built-out of Diamond Link’s Network Operations Center (NoC)