SUMMARY:

• Manage a detailed schedule with assigned tasks and activates specific to the model
• Integration of all Change Requests (CRs) either additive or reductive
• Risks & Issues Management / Scope Management / Hours Management
• Owns submission of CRs, their inclusion in the CCBs and coordinating the platform teams to provide Level of Efforts and other pertinent data for the Change Control Board (CCB) member to take action
• Coordinate with Earned Value Management Office to process Baseline Change Requests or other adjustments to account for CRs, delays, resource movement and integration with the master schedule as needed
• Report progress on a regular basis

TECHNICAL SKILLS:

• Experience working in PMO environment
• PMI Project Management Standards
• Agile and Waterfall Methodolgies
• Implement and improve tasks and projects by planning the installation and acceptance phases in terms of statements of work, (SOW) test and evaluation criteria
• Partners with application and business project team leads, partners with functional managers, reports to senior management, leads matrix team of technical engineers and operational support personnel
• Cross - Functional Supervision
• Costing and Budgeting
• Testing /QA/Rollout/Support
• System Migrations/Integrations/ERP Solutions Integration (ORACLE NetSuite)
• Data Warehousing
• Analyze internal operations and help to identify areas where the company may improve efficiency and profitability
• Define SLA’s for internal and external customers
• Respond to external and internal customer requests via phone and electronic media
• Experienced in identifying risk with future growth projects
• Enterprise-wide Implementations
• Provided technical assistance to peers
• Microsoft SharePoint/Microsoft Suite/Microsoft Project Server
• Update and track schedule
• Custom Software Development
• Create (ROM) Rough Order of Magnitude that clients use for financial projections
• Managed critical path milestones for deliverables
• Managed the client expectations and resource requirements for the project to ensure ownership and success
• Oracle 10g / Oracle 11g / Oracle Data Guard / RAC / Linux

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• Manage a detailed schedule with assigned tasks and activates specific to the model
• Integration of all Change Requests (CRs) either additive or reductive
• Risks & Issues Management / Scope Management / Hours Management
• Owns submission of CRs, their inclusion in the CCBs and coordinating the platform teams to provide Level of Efforts and other pertinent data for the Change Control Board (CCB) member to take action
• Coordinate with Earned Value Management Office to process Baseline Change Requests or other adjustments to account for CRs, delays, resource movement and integration with the master schedule as needed
• Report progress on a regular basis
• Create presentation level material as needed to ease the communications
• Overall facilitation for client meetings and client facing responsibilities
• SharePoint management
• Client Level Reporting
• Presentation materials for educational purposes

Confidential

Project Manager

Responsibilities:

• Procurement specialist for ROCS Group (liaison to Finance and Accounting Teams)
• Manage all service related contracts and procurements for the IT RAIL Support Division
• Managed internal and external Quality Management System requirements for RPM software projects with additional responsibilities of managing the requirements
• Develop functional requirements documents, use case diagrams and state diagrams for projects
• Provides project management expertise and support across multiple clients or PMO support to a large portfolio
• Work with Rail Performance Management (RPM) developers to ensure specifications are maintained during the Rail Data System upgrade projects
• Lead daily Agile (Scrum) meetings for the Dulles Phase I extension project
• Support ROCS enterprise networking and telecommunications issues
• Provided oversight of the Rail Operations Computer Support team to ensure timely resolution of issues
• Performed requirements gathering to serve as a guideline for current and future projects
• Implemented the Computer Refresh Project for over 90 rail locations throughout the DC, MD and VA area
• Track procurements and projects financials through NetSuite (ERP/Cloud-based solution)
• Provide executive level presentations using PowerPoint and Visio
• Archived project artifacts and historical data using SharePoint
• Prepared and researched historical data for the Parallel Environment Project
• Worked with a diverse group of vendors and teams in order to coordinate a timely delivery of the PIDS Upgrade Project
• Performed Field Engineer activities for the PIDS Upgrade Project
• Develop project plans with dependency and resource loading using Microsoft Project
• Provide technical project-based support to other project managers in the IT Rail Project Management Office
• Utilize Visio to create technical diagrams, flowcharts and organizational charts for the Rail IT Applications department
• Developed an overall action plan for the failover of Rail Operations between primary and backup sites

Confidential

Senior Project Manager

Responsibilities:

• Performed Program Management functions for over $100 Million USD Federal Employees Program (FEP)
• Utilized the Care Coordination Technology Infrastructure (CCTI) Data Warehouse for FEP projects
• Worked on CMS Medicaid Initiatives
• Spearheaded the efforts to transition the data warehouse according the IDC-10 mandatory upgrades (CMS)
• Managed within approved PMO and PMBOK process, policy and standards for all FEP IT Programs
• Facilitated Change Control Board and Steering Committee Meetings
• Managed multiple PMO projects from discovery, initiation, planning, execution and acceptance
• Performed Quality Assurance functions for FEP Projects
• Completed weekly reports and portfolio reviews for Executive Staff
• Managed up to 20 technical resources as well as authored Statements of Work
• Tracked software customization, defects and issues via the use of SDLC

Confidential

Project Manager

Responsibilities:

• Worked on Data Analytics and Quality Measurement for Medicaid and CHIP Program Portal (MACPro and MACBIS)
• Lead the development team in creating broader access to T-MIS data
• Reported Project Status via Program Management Reviews (PMR)
• Utilized Stage & Gate Methodology and System Development Life Cycle for product development
• Developed and prepared project plans to include strategy, organizational structure, risk identification and mitigation, resources, deliverables, budget, communication, metrics and WBS
• Created daily analysis reports on 1-800-Medicare to be submitted to Centers for Medicare and Medicaid Services (CMS) personnel (under the Department of health and Human Services) (HHS)

Confidential

Project Manager / Provisioning Engineer

Responsibilities:

• Managed the deployment and provisioning process for projects in the Baltimore/Washington region
• Tracked orders closely to provide daily and weekly reporting to the management team
• Provided risk assessment and risk mitigation strategies
• Provided recommendations on solving provisioning issues metrics
• Performed Hi-Capacity Circuit Design for Switch Sites for nationwide connectivity
• Coordinated nationwide Test and Turn-Up activities
• Designed circuits using Metasolv TBS Application
• Utilized Network Planning Project Plan for T1,T3, OC3, and OC12 Circuits

Confidential

Project Manager

Responsibilities:

• Responsible for managing all aspects of project management from discovery through delivery implementation
• Ensure appropriate formal project management methodology, including project plans, consistent status updates, and implementation of best practices
• Prepare and deliver effective project presentations as required
• Managed the deployment of DSL services to central offices in the New England region
• Scheduled and facilitated weekly meetings to track the progress of projects
• Coordinated installation, provisioning and testing of DSL equipment with cross-functional teams
• Monitored utilization trends to forecast deployment
• Kept track of project milestones while operating within budget and delivering on time
• Executed Project Planning, Scope and Budget Estimation

Confidential

Project Manager

Responsibilities:

• Developed project plans and directed grooms and cutovers of OC3’s, DS3’s, and T1’s
• Monitored construction build of POP collocations for GNI expansion to include delivery of backbone circuits, cluster racks, modem racks, and ascend max 6000’s
• Coordinated with vendors, provisioning, engineering and operations to ensure proper resources are designated to ensure timely service delivery
• Worked closely with internal management teams to monitor integration of vendor service delivery to the customer
• Monitored and tracked equipment shipments and collocated equipment installation
• Tracked and monitored test and turn-up of DS3, T1 and DSL orders
• Manage and track customer ISP direct dial in numbers, rotary identifiers and modem access numbers
• Coordinated with respective RBOC’s and/or CLEC’s for PRI testing and acceptance
• Work closely with Installation, Test and Acceptance team to track operational circuits
• Maintained ongoing database of customer orders