Project Manager/business System Analyst Resume
New York, NY
SUMMARY:
Functioning as liaison between business sales and technical teams’ to translate requirements into functional automation and process improvements. Systems implemented: Microsoft Servers, SalesForce.com, Service Cloud, Marketing Cloud, and Data Warehousing.
TECHNICAL SKILLS:
Software/Skills: Microsoft Project, Cognos 10, Project, PowerPoint, SharePoint, Excel, Visio, Salesforce.com, SQL, Web Trends, Solid Core, servers. Knowledge Agile, Waterfall, Basel II, equities, bonds, derivatives, futures, stocks, loans, budget, risk, credit risk, cost/benefit, mortgage, and business analysis.
PROFESSIONAL EXPERIENCE:
Confidential, New York, NY
Project Manager/Business System Analyst
Responsibilities:
- Collaborate with cross functional departments to support server: upgrades, patch and security software installation.
- Engineered effective best practice recommendations for business process.
- Managed project plan in SharePoint establishing checkpoints and forecast completion dates.
- Documented current and future state business process and flow diagrams to illustrate operational improvements.
- Measured KPI’s against reporting matrix to maintain timely deliverables.
Confidential, New York, NY
Sr. Manager - Consultant
Responsibilities:
- Develop work estimates, project budgets and timelines.
- Responsibilities involve gathering requirements from stakeholders.
- Exposing system GAP’s to insure an accurate data migration.
- Collaborate with Apex programmers to capture technical requirements.
- Capture business processing mapping to explain data flow.
- Measured KPI’s against reporting matrix to maintain timely deliverables.
Confidential, New York, NY
Business Analyst - Consultant
Responsibilities:
- Responsibilities involve writing requirements for the following integrations: SAP Financials, Exact Target, Service Cloud, HR, WebAdm and Agents System of Records.
- Exposing system GAP’s to insure an accurate integration.
- Collaborate with Apex programmers to capture technical requirements.
- Capture business processing mapping to explain data flow.
Confidential, New York, NY
Project Deployment Coordinator Business Analyst
Responsibilities:
- Developed work estimates, project budgets and timelines.
- Data mapping CRM field’s to Salesforce.com to identify GAPs.
- Wrote business and technical requirements for the project.
- Created business process mapping using Visio to explain data flow.
- Escalates issues to Developers to resolve any technical or informational issues.
- Generated reports in SharePoint and exported to Excel to tracking Brokers’ migration status.
Sr. Business /Analyst-Consultant
Confidential, New York, NY
Responsibilities:
- Execute business intelligence in Salesforce.com CRM to facilitate sales goals.
- Confer with departmental teams to resolve any technical or informational issues.
- Works on site with sales team to comprehend client issues and increase sales.
- Proactively measure credit risk and compliance issues.
- Increased Revenue by 25,000,000 via training sales team.
Confidential, New York, NY
Night Auditor-Consultant
Responsibilities:
- Examine existing information processing systems to evaluate accuracy and make corrections to assure accurate business intelligence and reporting.
- Confer with departmental teams to resolve any technical or informational issues.
- Wrote SQL quires to extract information from CMS.
- Assure server information is backing up daily reports and business intelligence.
Confidential, New York, NY
Business Analyst-Consultant
Responsibilities:
- Confer with personnel of relevant organizational units to analyze current systems and identify issues related to: ETL, data warehouse, database development and Embarcadero ER Studio process.
- Write Business Requirements Document detailing a description of user needs.
- Review current business process, workflow and limitations.
- Examine existing information processing systems to evaluate effectiveness and develop new system specifications to improve business intelligence and reporting.
- Engineer workflow process and diagrams to map data flow and assist in database design.
Confidential, Jersey City, NJ
Business Analyst-Consultant
Responsibilities:
- Executed financial analysis to comply with Rule 15c3-3, minimizing the impact to cash reserves into Confidential ’s bank of record account.
- Conferred with personnel of relevant organizational units to analyze current operational procedures and identify issues.
- Data mined financial information using SQL from various proprietary systems to construct regulatory reports.
- Engineered workflow process and diagrams to map data flow.
Project Manager-Consultant
Confidential, Columbus, Ohio
Responsibilities:
- Developed work estimates, project budgets and timelines.
- Managed budget, project vendors and Analyst.
- Data mapping CRM field’s to Salesforce.com to identify GAPs.
- Writing business and technical requirements for the project.
- Created business process mapping using Visio to explain data flow.
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