SUMMARY:

• Introduced Lean - Agile principles to individuals, teams and organizations
• Increased one team’s velocity by 10x in 5 sprints
• Introduced a modular design framework, reducing documentation by 90%, eliminating rework, and improving communications between design and development
• Created Confidential ’s Enterprise Project Dashboard. Standardized the update process, then automated it. Reduced update time by 95% while eliminating errors.
• Reengineered a startup’s workflow, increasing revenue per employee by 60%
• Lean-Agile coaching for Product Owners, Scrum Masters and development teams
• Trained by Jeff Sutherland, co-founder of Scrum
• Certified Scrum Professional (CSP), Scrum Master (CSM) & Product Owner (CSPO)

CORE COMPETENCIES:

• Servant Leader / Coach / CSM
• Lean-Agile Transformation
• Simplifying Backlog Management
• Introducing Lean-Agile Values & Concepts
• Identifying & Removing Impediments
• Team, Project & Enterprise Coaching
• Identifying and resolving issues before they become problems
• Eliminating waste, streamlining processes, improving quality and productivity
• Applying Lean principles to reengineer software design processes & deliverables

TECHNICAL SKILLS:

Methodologies: Lean, Agile, Scrum, Kanban, Lean Startup, TDD, Full SDLC

Domains: Applications, e-Commerce, Government, Healthcare, Transportation, Operations, Content Management, Product Management, Workflow Management

Process Management: Stand-up, Release Planning, Sprint Planning, User Story, Backlog Management, Task Board, Story Mapping, Story Points, Limited WIP, Transparency, Information Radiator, Velocity, Spike, Collaborative Workspace

Process Improvement: Retrospective, Value Stream Mapping, Pull System, Systems Thinking, Kaizen, JIT, 5 Whys, Cycle Time, Workflow Analysis

Technologies: Familiar with Rally, Salesforce, Jira, Mingle, Urban Turtle, SharePoint, Confidential, Bootstrap, Angular, XML, MVC, GA, Omniture

PROFESSIONAL EXPERIENCE:

Lean-Agile Consultant, ScrumMaster, Product Owner

Confidential, Atlanta, GA

Responsibilities:

• Introducing Lean-Agile values, concepts and practices
• Reducing waste, streamlining processes, improving quality and productivity
• Coaching Product Owners, ScrumMasters, executives and development teams

Confidential

Lean Consultant

Responsibilities:

• Applying lean-agile project management and process improvement practices for product integrations and partner enablement. Removed delay causing impediments.
• Drove continuous improvement.
• Provided transparency and mitigated risks.

Confidential

UX Consultant

Responsibilities:

• Introduced Lean-Agile practices, restructured requirements deliverables and created design standards to reduce rework and improve hand-off to development.

Confidential

Lean-Agile Coach / UX Consultant

Responsibilities:

• Key product goal was to provide non-technical users with an easy to use tool for building extremely complex predictive models, all while supporting legally defensible compliance decisions.

Confidential

Lean-agile Coach / UX Consultant

Responsibilities:

• Agile Coach for executives, scrum masters, product owners and two project teams.
• Turned around a failing team, increasing velocity by 10x in 5 sprints.

Confidential

Product Owner

Responsibilities:

• Defined concept, target audience, business goals and user scenarios. Created & maintained backlog. Developed site architecture, user flows, page layout and interaction.
• UX Architect on several redesign projects: search results page; account settings; notifications; the apply process for mobile users; email subscription center.

Confidential

Agile Coach & Product Owner

Responsibilities:

• Initiated and architected a modular design strategy, including a framework for a managing and maintaining content.
• Site statistics: 50 million hits annually; 9.4 million visitors; 65,000 pages; 100+ data sources, 25 applications, 4 legacy site architectures, and no CMS.

Confidential, Atlanta, GA

Lean-Agile Consultant

Responsibilities:

• Introduced Lean-Agile concepts and practices, including value stream mapping, kanban boards, kaizen, information radiators, daily standups, and retrospectives.
• Streamlined data management operations, improving quality and reducing rework.
• Created a master data model for use across multiple sites.
• Defined data architecture, metadata, product taxonomy, attributes, normalized values, and merge/match rules.

Sr. UX Architect / Agile Evangelist

Confidential, Atlanta, GA

Responsibilities:

• Redesigned Product Management department’s workflow and deliverables around developer needs.
• Introduced a modular design framework, design patterns and global components. Reduced documentation by 90%, drastically improving handoff to development.
• Reduced rework, increased productivity, and resolved maintenance issues across both design and development.

Confidential

Responsibilities:

• Simplified the user experience for an agile project management application.
• Redesigned the information architecture with an activity-based workflow model.

Confidential

Responsibilities:

• Redesigned the flooring category web site for Confidential .
• Designed an interactive microsite for the Confidential Whiteboard advertising campaign.
• Lead UX Architect on a variety of microsites and web site redesigns.

Confidential

Responsibilities:

• Redesigned the Dealership Community, the website auto dealerships use for managing their online advertising and vehicle inventory.

Confidential

Responsibilities:

• Redesigned the Laboratory Response Network (LRN) for the Bioterrorism Prevention and Response Program (BPRP) department.

Confidential

Responsibilities:

• Improved management utilization and access of enterprise-wide information.
• Designed, developed and maintained enterprise information dashboards, enabling management to drive operational effectiveness and roll out company-wide projects.
• Developed streamlined and repeatable ETL processes for extracting, transforming, and loading data for strategic enterprise-wide applications.

Confidential, Atlanta, GA

IT Industry Analyst / Product Owner

Responsibilities:

• Re-engineered the company’s core business processes. Established a modular document structure, information architecture and content management system.
• Increased revenue per employee 60%.
• Enabled the company to deliver an industry-leading 24-hr SLA.

Confidential, Atlanta, GA

IT Industry Analyst

Responsibilities:

• Initiated vendor relationships to get confidential briefings prior to announcements.
• Initiated numerous workflow enhancements, including streamlining research activities, establishing vendor relations, and standardizing content.