SUMMARY:

• Transformation of influx audit staff to stable, cohesive team.
• Management of senior and staff auditors.
• Over 15 years of financial services, healthcare, clinical trials, audit, project management, and process improvement experience with increasing responsibilities.
• Identification of process improvement opportunity within Internal Audit saving Confidential Audit over 300 hours and $50,000 annually.
• Facilitation of Cross - Departmental Business Process Improvement Initiatives Utilizing Lean Methodology.
• Management of projects including the creation of business requirements and functional specifications, determination of project impacts, and identification of project risks and possible gaps.
• Review of business processes to ensure controls are in place to appropriately manage identified risks.

PROFESSIONAL EXPERIENCE:

Confidential

Internal Audit Manager

Responsibilities:

• Assist the Corporate Audit Executive (CAE) in developing the consolidated audit plan through risk assessments. Compile results for presentation to the Audit Committee.
• Partner with executive management throughout the year to strengthen relationships and gain insight into corporate strategies to assure audit activities are in alignment with corporate philosophies and initiatives.
• Prepare staffing models to determine appropriate staffing levels.
• Manage senior and staff auditors performing risk based audits. Responsible for oversight to ensure auditors are efficiently and effectively performing tests to conform to the department and IIA audit approach and methodology.
• Assist in various special projects, such as performing a detailed review of specific product line due to indications of improper practices.
• Key role in the day-to-day interaction with the company’s independent auditing firm to ensure work is completed on a timely basis and that audit requests and procedures are reasonable.
• Establish and monitor key performance indicators to assist in the delivery of quality, value added audit projects within budgeted timeframes.

Confidential, Burlington, NC

Senior In Charge, Internal Auditor

Responsibilities:

• Assist the Audit Committee of the Board of Directors and management by providing independent analysis, appraisals, recommendations, and counsel regarding activities impacting company operations.
• Evaluate internal controls that ensure the integrity of the company’s financial information, and compliance with laws and regulations.
• Plan, design and manage audits based on the yearly audit plan established by management. Overall responsibility for end to end audit engagements of both national and international laboratory locations.
• Supervise staff members as Auditor-in-Charge to provide assurance that risks are being managed and objectives are being met.

Confidential, Durham, NC

Senior Business Analyst/Project Manager

Responsibilities:

• Facilitate Business Process Improvement (BPI) Initiatives affecting multiple departments utilizing Lean Methodology. Act as change agent to streamline procedures. Monitor all aspects of the BPI from facilitation to implementation of changes and report out to all levels of management.
• Serve as the project manager and business analyst for OE projects.
• Responsible for identification of risk relating to Membership and other areas of the company.
• Create business requirements, functional specifications and assist with technical specifications.
• Conduct walkthroughs for all specifications.
• Create training and process documentation.
• Ensure QA and UAT test scripts are accurate and comprehensive.
• Maintain project plan and all required artifacts.
• Create change requests as necessary and ensure that the change requests are included into the project scope.
• Assist with implementation and post production testing.
• Concurrently manage multiple projects from inception through implementation. Successfully implement projects with small timelines. Ability to approach projects with the Lean Methodology.
• Represent Membership on various corporate projects, such as eSales, Individual Refresh, and RealMed Vendor Conversion to determine impacts to Membership. Review business requirements, functional and technical specifications for gaps. Communication of all impacts, gaps, risks and status to management.
• Mentor business analysts and associate business analysts
• Prepare process flows; identify inherent and residual risks and controls for processes within Membership and Fulfillment.

Confidential, Greensboro, NC

Senior Internal Auditor

Responsibilities:

• Developed infrastructure for newly formed Internal Audit Department. To include Audit Mission Statement, creation of policies and procedures and standardization of workpapers.
• Assisted in the performance of Sarbanes-Oxley Act of 2002 (SOX) testing.
• Supervised Internal Auditors.

Confidential, Durham, NC

Senior Risk Consultant (promotion)

Responsibilities:

• Assisted in the development of the Enterprise Risk Management process to voluntarily comply with Sarbanes-Oxley Act of 2002 (SOX).
• Consulted with business areas on risk assessment, key control concepts, process flows, and key control monitoring techniques for SOX compliance.

Senior Business Process Auditor

Confidential

Responsibilities:

• Conducted audit projects in the areas of finance, compliance, and business process and controls in accordance with the COSO framework.
• Assisted Big Four external audit firm in the creation and performance of the SAS 70 audit testing.
• Conducted business sessions to review processes for continuous quality improvement and process redesign.
• Participated as a project consultant on major corporate projects within the organization.

Confidential, Greensboro, NC

Senior Internal and Compliance Auditor and Analyst

Responsibilities:

• Conducted end to end operational, financial, system, and compliance risk assessments and audits.
• Supervised and trained new senior auditors.
• Worked on projects as the lead business analyst and project manager. Served as the lead business analyst and project manager for the implementation of the HIPAA privacy mandate.
• Performed managed care audits and coordination of Third Party audits.