Manager Resume
Atlanta, GA
SUMMARY:
Strategic and results orientated leader with over 14 years of professional experience that spans multiple industries. She has lead engagements with a focus in strategic planning, organization design, change management, process improvement and project management. She is a dynamic presenter and communicates effectively with executive - level leadership, and enjoys mentoring and coaching staff members.
CORE COMPETENCIES:
- Outstanding Leadership and Teambuilding skills
- Strategic Planning and Execution
- Strong Business and Financial Analysis experience
- Business Process Re-engineering
- Executive-level Oral and Written Communication
- Organization Design
- Project Management Experience
- Merger Integration, and New Product Development
PROFESSIONAL EXPERIENCE:
Confidential, Atlanta, GA
Manager
Responsibilities:
- Facilitated strategic planning for $300 M environmental health agency, identified vision, objectives, goals, and performance measures (balanced scorecard).
- Led a $ 650,000 organizational design assessment for a public health agency to identify cost reduction opportunities. Organizational assessment covered multiple dimensions including strategy, structure, people, process, and technology. Secured an additional $450,000 in additional work to implement new organizational structure, design change management strategy, and complete workload and competency analysis.
- Trained and led new team in organization design fundamentals, strategy, change management principles, project management process, and firm methodologies.
- Completes leadership assessment of 500 person organization to identify human capital needs, and competency gaps.
Confidential, Atlanta, GA
Manager/Sr. Associate
Responsibilities:
- Completed a strategic planning exercise for a $100M insurance carrier to identify cost take-out opportunities. Established industry economic trends, competitive analysis, and KPI’s.
- Led workstreams in a $12.5B M&A fast food merger (10,000 locations). Conducted analysis of Product Development, Corporate Development, Marketing, Purchasing, and Government Relations. Presented competitive analysis of international trends to executive management. Project realized $40M in synergies.
- Led workstream to reduce $4M out of $10M (40%) in costs for underwriting function of P&C Insurance carrier. Cost reduction initiatives included process re-design, technology upgrades, headcount/agent reduction, sourcing, and product rationalization.
- Led PMO for $10B virtual bank to implement new Wealth Management product line. Directed the creation and documentation of future state organizational design. Established requirements for technology solution.
- Provided PMO assistance and planning for $1B tire services and wholesale distribution company to design and implement an inventory control solution.
- Reviewed a $100M IT Portfolio of $18B Healthcare provider to improve project management processes, and increase visibility, consistency, and measurement of existing projects.
Confidential, Atlanta, GA
Senior Registered Associate
Responsibilities:
- Implemented portfolio allocations for ultra-high net worth investors with average portfolio size of $25 million.
- Created quarterly comprehensive performance reviews with financial and benchmarking analysis for portfolios of $100 million.
- Responsible for high net worth client retention through cross-selling products, and creating and implementing customized lending solutions for real estate transactions greater than $3 million.
Confidential, Atlanta, GA
Project manager
Responsibilities:
- Created operations plan to reduce process bottlenecks, improved closing processing time by 25%.
- Increased teams production numbers by 75% within first 60 days through leadership and strategic incentives.
- Served as point of contact to support Indian offshore closing division. Resolved escalated client complaints that offshore team was unable to service to improve customer retention.
- Analyzed underwriting guidelines to target the largest segment of pending loans to prioritize which loan programs to utilize to improve the efficiency of the closing process.
Confidential, Atlanta, GA
Operations Manager
Responsibilities:
- Created competitive analysis to determine barriers to entering into market space, liaison to consultants.
- Negotiated contracts with clearing firm, software vendors, and consulting firms.
- Created operations process flows and managed core functions: commissions, licensing, trading, business processing, and staff. Implemented scanning system to reduce processing delays by 38%.
