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Senior Manager Resume

2.00/5 (Submit Your Rating)

Paterson, NJ

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SUMMARY:

A highly accomplished professional with extensive experience with fortune 100 organizations. Proven record of cost containment, teamwork focus, employee mentorship, budget preparation and execution.

EXPERTISE AREA:

  • Union labor relations/ negotiations
  • Develop employee performance metrics though shop floor control data base
  • RFP process for budget prep, labor, hard goods, LTL freight
  • Inventory/Storage optimization
  • HAACP training/ company representative

PROFESSIONAL EXPERIENCE:

Senior Manager

Confidential, Paterson, NJ

Responsibilities:

  • Manage staff of over 175 associates across three locations in shipping, receiving, and inventory areas.
  • Oversee distribution center functions, which include daily order fulfillment and QC operations.
  • Hire and train union and temp staff as needed, manage budget for hiring, negotiated rates with multiple agencies resulted in $30,000 save in flex labor cost.
  • Manage transportation delivery contracts; negotiate contracts with select LTL carriers via RFP Protocol, achieved $100,000 savings in the first 18 months of new contracts.
  • Work with MIS Support to ensure all operations systems are monitored through shop floor metrics, reduced flex labor headcount by identification of redundant functions.
  • Manage secondary facilities in similar pick pack, ship activities.
  • Ensure all customer metrics are maintained, (24 hour ship), on - time guidelines are followed for seamless deliveries.
  • Minimize compliance fines and charge-backs with development of compliance guide library.
  • Used by corporate and supplier access, slashed charge backs by $50,000 in the first 12 months of implementation.

Fulfillment Operations Manager

Confidential, Shelton, CT

Responsibilities:

  • Ensured quality, efficiency and cost containment practices in this financial services organization.
  • Managed all facets of the company’s literature campaigns across three independent locations
  • Oversaw all daily operations, including print, kit assembly, logistics and customer service.
  • Managed all carrier contracts for compliance and service agreements. Served as primary contact with the Marketing Strategy and external sales support groups to ensure sales campaigns were carried out in an efficient and cost-effective manner.
  • Served as purchasing officer for all consumables, including paper stock, packaging inventory and merchandise items, and negotiated contracts and service agreements with each.

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