SUMMARY:

• 18 years of experience in several roles such as IT Project Manager, Test Manager, Test Lead and Business Lead
• Experience in managing work at various locations such as Onshore, Offshore and in different US states
• Experience as Test Manager in many different projects and industries.
• As project manager, prepared schedule for various teams, tasks list for project deliverables and task assignment to teams. Monitored progress of projects, set up Project calls, and provided status reports for stakeholder review.
• Created test plans from Business requirement and functional requirement documents for several projects.
• Hands on QA testing experience in several applications in Telecom, Healthcare, IRS and Financial companies.
• Experience in preparation of details test scripts for various projects as per overall test plan.
• Strong experience in HP Quality Center (Test Director) for defect tracking and report generation in several projects.
• Experience in back - end testing with UNIX based systems and data validation with databases such as Oracle/SQL.
• Experience in Enterprise Data Warehouse/EDW in Verizon and AT&T and Telecom projects
• Experience with testing Java/SOAP/XML bases Application. Experience with Sales Force Application
• Used Microsoft Project for tracking the required delivery dates for Projects for different testing phases for releases
• Strong understanding of various phases of Agile and Software Development Life Cycle (SDLC) Methodology
• Experience in coordination with various teams such as Development, testing (DIT, SIT and UAT) and support teams.
• Experience conducting and Managing Scrum Stand Up Master Meetings and Managing Scrum Teams
• Educational background consisting of Masters in Computer Science
• Self-motivated professional with excellent written and communication skills
• Completed Project Manager Certification Training course from TechM
• Scrum Master Certification Training is in progress
• Managed for all the projects as per - Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

TECHNICAL SKILLS:

Project Management/SM: Agile Methodology, Waterfall Methodology, UNIX Tools

Test Management: HP Quality Center, Remedy, SQL, Oracle

Defect Management: Jack Track, Java, XML, SOAP, JIRA, IPM

Defect Reporting: iTrack, Web Tracks, Webtrax, CR, Clear Quest

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Agile Project Manager/Program Manager

Responsibilities:

• Management of development projects with the client system development life cycle (“SDLC”) and clients’
• standard software development methodology, Agile Methodology
• Complete/maintain client Primary Repository of Information Management System (“PRISM”) artifacts, status
• project schedules, and managing change requests (“CRs”) through the change control process.
• Confirm quality is deployed by following client's standard software development methodology.
• Track, monitor change requests / scope changes through client's change management process.
• Experience in implementing using Agile Methodology.
• Experience conducting and Managing Scrum Stand Up Master Meetings and Managing Scrum Teams
• Managed as per Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

Environment:Project Management, Test Management, Selenium, AT&T Applications, Selenium, HP Quality Center, USH for Trouble Ticket/Defect Management, Rally, QTP, SOUP UI

Confidential, Dallas, TX

IT Project Manager

Responsibilities:

• As a Project Manager coordinating the delivery of multiple projects in Experian, my responsibilities include:
• Developing cost benefit analyses for the program. Creating and reporting program status utilizing a dashboard
• Defining project governance policies and managing the financial concerns of the program.
• Communicating technical components of an initiative to applicable parties
• Interfacing with all levels and across organizational lines, including the business units
• Communicating to an executive committee.
• Experience conducting and Managing Scrum Stand up Master Meetings and Managing Scrum Teams.
• Managed: Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

ENVIRONMENT: Project Management, Test Management, Selenium, AT&T Applications, Selenium, HP Quality Center, USH for Trouble Ticket/Defect Management, Rally, QTP

Confidential, Dallas, TX

Project Manager, Test/Defect Manager

Responsibilities:

• Test Manager, Defect Manager Project Manager Responsibilities in Agile Methodology
• As a Test Manager, Defect Manager, PM was responsible for co-coordinating with various teams for AT&T Projects
• Prepared schedule for various teams, tasks list for project deliverables and task assignment to teams.
• Tracked progress by teams and monitored overall progress of project and any risk to delivery date.
• Setup up project meetings and prepared minutes of meeting. Provided weekly status reports to stakeholders along with highlights and issues for discussion. Prepared deck for executive presentation and review.
• Supported Test Leads with execution of testing, including issue handling Trouble Tickets, Manages Defect Consolidation. Provided Test Leads training and guidance as required/based on the requirement
• Responsible for mentoring Software testers for the project team and mentoring new members
• Experience in conducting and Managing Scrum Stand Up Master Meetings and Managing Scrum Teams
• Managed as per Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

Environment: Project Management, Test Management, Selenium, AT&T Applications, Selenium, HP Quality Center, USH for Trouble Ticket/Defect Management, Rally, QTP

Test/QA Manager / Defect Manager

Confidential

Responsibilities:

• Provided guidance to the Test Teams for defect logging in defects in a timely manner.
• Worked with testing teams and various development teams
• Ensured defects are assigned to the appropriate teams and all teams are proving ETA as per defect priority.
• After defect fix, followed up with the exact testing teams to make sure defects are re-tested and status (passed/failed etc.) are updated in quality center with remarks and screen prints and with test data added.
• Generated daily reports from Quality Center for tracking and review in status calls, monthly, weekly and daily.
• Experience conducting and Managing Scrum Stand Up Master Meetings and Managing Scrum Teams
• Tools used: Used several Test Management and Defect Management tools such as Quality Center, Webtrax, iTrack, Jack Track, Jira, and Clear Quest, Rally, USH for trouble, IPM, Remedy to track all defect details.

Environment: Project Management, Test Management, Selenium, AT&T Applications, Selenium, HP Quality Center, USH for Trouble Ticket/Defect Management, Rally, QTP

Confidential, Dallas, TX

UAT/UAT LEAD

Responsibilities:

• Documenting and managing the new requirements from LOBs for the break fixes and enhancements
• Coordinating and Managing with the LOBs and documenting and managing the UAT scripts, XML Scripts and finalizing the scripts after discussing with the Legal and Governance team
• Experience in creating UAT scripts, updating UAT scripts and adding test data to test in UAT environment
• Maintaining Project information in Micro Soft Project
• Managed as per Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

Environment: AS 400, HP Quality Center, QTP, Oracle, and Selenium., BAC Applications, Java, and XML, MS Project, SOAP UI, Web Services.

Confidential , Dallas, TX

Program/Project Manager

Responsibilities:

• Developed and managed highly complex project plans and budgets/financial data. Created test plan, test cases, test scenarios, use cases to execute in the Agile environments for CRM Application
• Used SOAP UI and XML for Web Services testing for AT&T Web Services applications
• Developed and communicates expectations and success measures with team and partners.
• Monitors process, progress and results against success measures.
• Used Microsoft Project to keep track of all the Project related information.
• Communicated both orally and in written forms (formal and informal), with all audiences within the organization and project team, including senior leaders.
• Managed as per Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

Environment: Windows 2000, HP Quality Center, QTP, Oracle, Selenium, AT&T Applications, MS Project, Java, XML, SOAP UI, Web Services

Confidential, Dallas, TX

Defect Automation Coordination Manager

Responsibilities:

• Responsible for overall management of the Automation Defect Management process for the Confidential Program.
• Provided direction and oversight to Confidential Defect Coordinators in how to assign defects and help confirm defects are addressed, managed and closed as appropriate.
• Worked with Test Manager, Development Managers and Project Managers to implement the Defect Management process within projects/work streams
• Worked across projects / work streams to drive consistency in defect management processes, reporting metrics, deliverables, etc.
• Experience in test script execution, defect creation for Confidential project and provided training to QA team regarding how to open a defect in Quality Center. Used MS Project for recording all the information of Confidential Projects and discussed in the Project Meetings
• Generated testing metrics and reports via Quality Center. Update defects "real-time" in Defect Action board meetings. Work with users and coordinators on submitting defects in HP Quality Center. Update job aids and training materials and performed additional duties.
• Managed as per Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

Environment: Windows 2000, HP Quality Center, Selenium, QTP, Oracle, Confidential - Health Care Applications, MS Project, Java, XML.

Confidential, Dallas, TX

Project Test Manager

Responsibilities:

• As Project Test Manager, was responsible for managing and coordinating the testing effort across 10+ application groups for a portion of a large client initiative.
• Experience in preparing test plan, test scenarios and executing test scripts and providing guidance to offshore QA team for Rapid Connect project
• Used Microsoft Project for keeping track of all the project delivery dates for all the testing phases
• Primary responsibilities were ensuring test teams have completed project deliverables, deliverables are reviewed with stakeholders, defect management and status reporting.
• Managed: Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

Environment: Windows 2000, HP Quality Center, QTP, Oracle, Rapid Connect Apps, MS Project,Java, and XML

Confidential, Dallas, TX

Test Lead

Responsibilities:

• REL is a Real Estate mortgage application. As on-shore test lead for REL Testing project was responsible for following:
• Performed role of onshore test lead for projects under Real Estate Lending. Coordinated with client leads, environments team, BAs, PM and offshore testing teams
• Experience in preparing test plan, test cases and executing SIT test cases for Real Estate project
• Used Microsoft Project for recording the REL project details for the different phases
• Documented and reviewed test scenarios, test scripts and oversaw test execution
• Managed: Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

ENVIRONMENT: Windows 2000, HP Quality Center, QTP, Oracle, Citi Mortgage Application, MS Project, Java, XML

Confidential, Dallas, TX

Environment Management Coordinator

Responsibilities:

• Managed and coordinated all the Environment Testing and Service Management activities for the Internal and External partners in the preproduction and production and post-production environment
• Responsible for coordination of testing activities with external partners in Pre-Production
• Managed the Environment test support with Internal and External partners.
• Responsible for maintaining the Project Environment details in Microsoft Project for different Environments
• Prepared Financial and Telecom test cases and executed the test scripts in SIT environment for ISIS project. Worked with both QA and Service Management teams to provide test support
• Managed as per Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

Environment: ISIS Application, Windows 2000, HP Quality Center, MS Project, QTP, Oracle, Java, XML

Confidential, Dallas, TX

Technical Business Lead

Responsibilities:

• Documented the Requirement Document SOW. Interacted with users and technical teams to review SOW.
• Interacted with technical teams to document sizing.
• Created test plan, test scripts, test scenarios for the requirements
• Interact with users to map data and/or processes.
• Worked on Consumer Financial Services
• Worked on the services like: SOA, ESB, and/or data systems experience. Worked on and finalized the project estimation document. Used MS Project for tracking the delivery of required documents/deliverables for different releases
• Executed the test cases, test scripts, test scenarios in the SIT test environment and PROD environment
• Managed as per Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management

Environment: Windows 2000, HP Quality Center, QTP, Oracle, Citi Apps, MS Project, Citi Real Estate, Java, XML

Confidential, Dallas, TX

Test Lead

Responsibilities:

• Served as a liaison to the Confidential community and participate in user and task analysis to maintain the business community's perspective.
• Responsible for analyzing and designing new business processes. Also responsible for identifying and defining detailed product functional requirements and use cases, setting up and maintaining the Requirements Traceability Matrix.
• Worked closely with the project manager and other planners to assess current capabilities and identify high-level customer requirements
• Assisted in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
• Used MS Project for tracking the different schedules and required deliverables for the project for various releases
• Managed as per Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management.

Environment: Windows 2000, HP Quality Center, QTP, Oracle, Confidential CRM Application, MS Project, Java, XML

Confidential, Dallas, TX

QA Test Lead

Responsibilities:

• Reviewed BRD and SRS, HLD, Work Requests for this Project.
• Reviewed the enhancements for new releases for the project with PM, BA, Developers
• Creating and reviewing the test plan, test cases, test scripts created by the testers in the group in Mercury Quality Center
• As a Lead reviewed the defects opened by the testers and escalating the defects accordingly
• Attending the group meetings with the testers to review the testing status report
• Responsible sending the status report to PM, BA and Managers on daily, weekly, monthly and sending final report after the completion of the project.

Environment: Windows 2000, HP Quality Center, Test Director, QTP, UNIX AIX Oracle, and TOAD, Various Verizon Applications, DC Web, IPM,, Java, XML

Confidential, Dallas, TX

Test Lead

Responsibilities:

• Reviewed BRD, HLD and SRS for this Project
• Worked with QTP for Functional Testing, New Enhancement Testing, Regression Testing and Data Driven Testing and reviewing the test cases created by testers
• Created and reviewed the functionality test plan, test cases such as Token Generation, Token Validation, Token Qualification for different Applications like online DOTCOM Application, sales rep SPOT application. Verified the issues and checking the re-test results of test scripts
• E-Commerce, Retail, and POS Experience in Verizon: (in the CRMM Automated Tool): Worked on the CRMM (Customer Relationship Management Module) for Coupon Generation, Validation, Qualification, and Token Generation Validation, and Qualification in Verizon Project.

Environment: Windows 2000, HP Quality Center, Test Director, QTP, UNIX AIX Oracle, and TOAD, Various Verizon Applications, IPM,, Java, XML

Confidential, Dallas, TX

Test Lead

Responsibilities:

• Damage Claim Application (DC Web): It is a Web based application to process damage claims which is linked with their internal billing system
• Created and reviewing BRD (Business Requirement Document) and SRS (Software Requirement Specification) to understand functionality of the application
• Created and reviewed the reports with screenshots of related screens for pass/fail test case
• Tested final validation of data using SQL simple and complex queries
• Used Quality Center for test plan, test cases, defects and reporting the results

Environment: Windows 2000, HP Quality Center, Test Director, QTP, UNIX AIX Oracle, and TOAD, Various Verizon Applications, DC Web, IPM,, Java, XML

Confidential, Dallas, TX

Test Architect/Lead

Responsibilities:

• One Point Universal System (OPUS): AT&T (POS) system enables employees to effectively activate, assist customers with their mobile phone accounts, and perform Point-of-Sale (POS) activities
• As QA lead, attended the weekly meetings with the Project Manager, Business Analyst, Developer and Testers of the different Applications which all are impacted
• Analyzed the HLD (High Level Requirement Document), BRD (Business Requirement Document),SRS (Software Requirement Specification Document) of the projects
• Analyzed the Testing Flow in detail by designing Data Flow Diagrams for the Projects using MS Visio.
• Working with the Functional Testing tool QTP for Parameterization, functional testing, Reviewing in HP Quality center for Requirements, Test Plan, Test Cases, Defects created by the testers
• Created and reviewed and performed the Functional Testing, Regression Testing, End to End Testing according to the requirement

Environment: Windows 2000, HP Quality Center, Test Director, QTP, UNIX AIX Oracle, and TOAD, Various AT&T applications,, Java, XML Applications

Confidential , Dallas, TX

Test Lead

Responsibilities:

• Intervoice operations and professional services personnel use State Control Application to design and create custom actions. QF-Test is a professional tool used by Intervoice for automating functional tests for Java applications. Responsibilities included:
• Created and reviewed and Analyzed Software Functional Specifications and reviewing test cases
• Used UNIX to check the data validation, for Data Preparation
• Worked as Lead for Regression Testing with the group of Testers for Manual and Automated Test Cases with checking the data validation and data verification
• Reviewed the Test Plan, Test Cases, Defects, Reports in Quality Center, JIRA

Environment: Windows 2000, HP Quality Center, JIRA, Test Director, QTP, UNIX AIX Oracle, TOAD, Java, XML Applications, Intervoice Applications

Confidential, Dallas, TX

Test Engineer/Test Architect

Responsibilities:

• Telegence is the software tool used by AT&T employees to provide services for its wireless phone customers. Telegence is actually several systems and databases combined into one dynamic tool.
• Telegence Automation Testing
• Created and Reviewed the modified Win Runner scripts and Test Scripts according to the requirement created by testers for testing the different modules of Telegence CSM application
• Created and reviewed the data preparation and arrangement of data in different tables, test cases
• Working in the Agile Environment throughout the life cycle of the project with self-organizing teams
• Used Toad software for executing different types of SQL queries to retrieve data from Oracle database and to validate the data for testing purpose
• Reviewed Test Director for test plan and defect created by testers and reporting the results

Environment: Windows 2000, Win Runner, Test Director, Java Script, UNIX, AIX, Oracle, TOAD, Java, XML Applications, AT&T Applications

Confidential, NYC

QA Test Engineer/Test Architect

Responsibilities:

• Verizon Technicians use a system called IFAS (Intelligent Field Access System) Gateway to communicate with backend systems to get jobs, complete jobs, get line records, and fill timesheets and so forth.
• Middleware Testing and CSGW Testing
• Performed manual testing of IFAS middleware by sending various transactions to the middleware and verifying that appropriate responses are received. The platform in Verizon was UNIX. I was responsible for creating different request transactions including AWAS in UNIX using VI editor.
• Performed basic job submission, and navigation the file structure of the UNIX server.
• Inspecting the log files to find any errors during transaction for Validation
• Created the test plan, test cases and executed the test cases in SIT test environment and validated test cases accordingly (according to the requirement document).

Environment: UNIX AIX (RISC 6000), UNIX Shell, Java, HTML, Win Runner, Test Director, XML Applications, Verizon Applications.

Confidential, Financial, NJ

QA Test Engineer/Test Architect

Responsibilities:

• As a Test Engineer/Test Architect, Business Analyst and QA test Engineer for IT consulting company, responsible for testing apps software for various client companies. (Working in Health Care, Telecom, Financial companies)
• Created test plan, test scripts and executed the test cases, test scenarios in the test environment
• Used SQL simple and complex queries for Data Preparation and Validation
• Used Test Director for test plan, test cases and generating reports