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Digital Project Manager Resume

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North Brunswick, NJ

SUMMARY:

Dynamic communicator, team builder and consistent contributing senior business analyst with experience spanning across multiple roles. Advanced skills in verifying compliance and in overseeing regulatory projects within Global Markets, Operations, and Technology group. Adept at managing risk, conducting data analyses, and working effectively with internal/external auditors. History of aligning systems with organizational needs, identifying improvement opportunities, and leading efforts to enhance techniques, processes, and procedures.

CORE COMPETENCIES:

  • Risk Assessment/Mitigation
  • Cybersecurity
  • Business Process Mapping
  • Analytical Procedures
  • Team Building & Leadership
  • Internal Control Analysis
  • Business Artifacts Documentation
  • Continuous Process Improvements
  • Resource Management
  • Operational Assessments
  • Microsoft: Office Suite, Visio, SharePoint, Project
  • Clarity, Ariba, JIRA, Confluence
  • Application Inventory Tools
  • Internal Resource Forecasting, BMC Remedy
  • Drupal 8.x, MS Access, Oracle, MS SQL, Visual Basic, C++

PROFESSIONAL EXPERIENCE:

Confidential, North Brunswick, NJ

Digital Project Manager

Responsibilities:

  • Using agile methodologies to manage all phases of the Foundation’s Drupal 8.x CMS website implementation, which will increase the organization’s visibility by 85%.
  • Construct wireframes, project kickoff deck, requirements and status update documents.
  • Create and maintain project schedules, track deliverables and establish priorities for the team.
  • Define project progress, problems, and solutions.
  • Conduct UAT testing

Environment: /Tools: Drupal 8, Agile methodology, JIRA, Microsoft Office, Slack, Google Hangouts

Confidential, Mahwah, NJ

Student

Responsibilities:

  • Successfully earned a Bachelor of Arts degree in Communications.

Confidential, Jersey City, NJ

Assistant Vice President/Senior Business Support Analyst

Responsibilities:

  • Coordinated the testing/timely delivery of all SOX requirements for financial and operational reporting purposes including SSAE 16, and quarterly certifications.
  • Oversaw information security tasks including Manager/Application Access Reviews, ADSF Remediation Gaps, and FFIEC Assessments.
  • Guided a global team and implemented reliable internal control guidance and evaluation templates related to daily operations to ensure compliance with financial security rules and regulations including AML, SOX, SEC, and FINRA.
  • Reviewed root cause and SWOT analyses and escalated emerging issues and threats when needed; used gap analyses to identify process inefficiencies; conducted knowledge - sharing sessions per audits to capture lessons learned; and streamlined the product improvement process.

Confidential

Responsibilities:

  • Researched and resolved data integrity and database flow issues.
  • Organized business continuity and disaster recovery tests to ensure all applications could recover within set timeframes and that key personnel were accounted.
  • Led the development and implementation of a self-assessment program that efficiently identified and mitigated risks within the Global Markets Operations Technology application portfolio; based on independent findings, the results significantly condensed the impact of key regulatory initiatives on application teams.
  • Offshored risk and compliance reports, reducing key-person risks, and redistributed workloads more equitably across the team, successfully cutting audit labor hours by 15%.
  • Held bi-weekly 1:1 meetings to better mentor/coach offshore teams; identified/tracked deliverables to ensure deadlines were met; and oversaw generations of weekly/monthly key compliance reports.
  • Successfully increased manager productivity 17% by ensuring applications adhered to the firm's regulatory methodology and that they were documented and communicated.

Confidential, Jersey City, NJ

Specialist

Responsibilities:

  • Provided technical support, leadership, and guidance for department operations for two New Jersey locations (Pennington and Jersey City), supporting desktop/helpdesk issues.
  • Managed HR duties including processing employee status changes.
  • Partnered with managers on strategic/business needs and recommended department hardware procurement, while staying 10% under budget.
  • Identified and corrected minor desktop issues for the Technology Group increasing overall client satisfaction by 20%.
  • Implemented/maintained the department's SharePoint site as a central repository and an information web-based platform for the helpdesk (T-Wiki/Confluence), resulting in a 15% improvement in productivity rates.
  • Compiled data for the Monthly Expense Operating report then distributed to senior management.
  • Participated in manager’s meetings to remain current with strategic and business issues.

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