PROFESSIONAL SUMMARY:

• A results - driven, goal focused professional seeking to contribute toward supporting a progressive organization in enhancing profitability and efficiency, while meeting key deliverables and milestones. Skilled in cultivating relationships needed to accelerate multi-part programs/projects forward in corporate environments. Strong motivator and team-player excels in challenging and competitive environments. Outstanding background in performing teams to achieve cross functional business objectives. Experienced in SDLC and working with various vendors and SLAs.

TECHNICAL SKILLS:

Methodologies: Agile, Scrum, Kanban, RUP, AUP, Waterfall, SAFe

Tools: MS Project, Visio, PowerPoint, Excel, Word, SharePoint,ChangePoint, Trello, SlackJIRA, Target Process, Version One, Confluence, Wiki, PowerDesigner, ERWin, UML,TestDirector, Bugzilla, Visual SourceSafe, SVN, Codesion,Java, J2EE, JQuery, JSP, EJB, XML, XSL, HTML, XML Spy, PowerBuilder, Versata, SilverStream, Apache, WebLogic, IBM Websphere, ATG Dynamo, iPlanet(NetDynamics), SOA, Tomcat

Oracle: SQL and PL/SQL, MySQL, Informix, SQLServer, Toad, Talend, ETL, Unix, Solaris, AIX, Linux, Windows NT, Amazon Web Services(AWS), EC2, RDS

PROFESSIONAL EXPERIENCE:

Confidential, Oakland, CA

Program Manager

Responsibilities:

• Collaborate with business stakeholders to develop overall road map.
• Develop and initiate internal processes to improve program delivery within specific timeframes.
• Lead cross-functional teams in developing comprehensive project plans including optimizing the plan by negotiating content based on priorities, risk, resource, budget and timeframe constraints.
• Planned and executed major migration project, migrating existing applications to AWS cloud.
• Spearheaded Fuel Analytics and Supply Chain dashboard mobile projects.
• Understand key dependencies, communicate clear project status and develop strategies to meet aggressive timelines.
• Articulate project goals, desired outcomes, risks/issues and mitigation plan clearly to both business and technical teams.
• Improved software release process between Engineering, QA and InfoSec teams which reduced rework and increased productivity by 10%.
• Resolve project and cross functional issues with the team and other management leaders demonstrating negotiation and resource management skills.
• Demonstrated exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative approaches, and meet aggressive timelines on time and within budget.

Confidential, Redwood City, CA

Program Manager/ Scrum Master

Responsibilities:

• As Scrum Master worked with Product Owner and the team to create backlog; prioritize and assign complexity points to the user stories based on its business value and ROI.
• Keep leadership apprised of Sprint and Release progress, and identify risks and issues.
• Oversee the software development in Sprints (of Scrum of Scrums) by attending daily stand-ups and removing impediments/noise.
• Report team progress by burn-down charts, dashboards, velocity reporting and sprint and release progress.
• Organize, facilitate & lead showcase, retrospective, sprint and release planning sessions.
• Coaching and mentoring teams in effective adoption and use of agile principles and practices.

Confidential

Program Manager

Responsibilities:

• Applied program/project management skills in leading multi-million dollar projects working with cross functional teams, overseeing scope creeps, and ensuring timely management for all changes to the initial scope.
• Responsible for engagement and project management including hiring & resource management of client and external teams.
• Implemented key projects working with onsite and offshore teams.
• Defined and tracked daily, weekly and monthly KPIs to ensure products ran as per leadership expectations.
• CIBT - Application Development and Data Warehousing:
• Successfully and strategically recruited and trained resources and managed deliverables in North America and Asia Pacific with a strong focus on optimizing productivity, efficiency, and profitability.
• Successfully mentored, implemented and incorporated SCRUM principles (daily scrums, sprint review meetings, sprint retrospective meetings) for managing the project from Waterfall process to an Agile process.
• Present status reports to C-level executives.
• Defined risk mitigation plans. Proactively monitored and controlled issues & risk management.
• Closely tracked projects and ensured critical compliance with the SDLC requirements.
• Was instrumental in attaining CMMI certification and redefining PMO methodology.

Confidential, Dublin, CA

Technical Project Manager

Responsibilities:

• Responsible for implementing projects for Confidential Passport team. Major customers included Target, Walgreens and Macys. Project for Target was awarded project of the year for the year 2009.
• Ensured projects were on time and within budget in a fast-paced, time-sensitive environment requiring superior planning, organization, and leadership skills.
• Identified and tracked project risks, planned risk responses, developed contingent plans and workarounds to close all project issues.
• Developed release/implementation plans. Scheduled and coordinated UAT. Developed rollback strategies/plans for each release.
• Interacted with stakeholders and managed expectations.
• Worked with businesses and IT support teams to come up with SLAs for incidents, change management and release management.

Confidential, VA

Sr. Technical Project Manager

Responsibilities:

• Managed and implemented multiple web based applications such as NameSecure, SRSPlus, Certified Offer Service, Hosting Enhancements and Image Café.
• Interacted with Product Managers, Directors, Sr. Directors and VPs of NetworkSolutions.
• Drafted and maintained all documentation such as: project plans; functional specification; requirement traceability matrix; quality assurance test plans; and business requirements.
• Developed and improved disaster recovery and business continuity strategies.
• Worked in conjunction with senior management to implement corporate disaster recovery plan.
• Managed client expectations, providing technical guidance and mentoring onshore and offshore teams.
• Designed, Developed and implemented e-commerce site NameSecure.com
• Involved in all the phases of software development lifecycle, including requirements gathering, analysis, application design, data model creation, specification development, testing and implementation.

Confidential, CA

Technical Manager/Architect

Responsibilities:

• As a Technical Manager/Architect designed, developed and implemented several projects such as Fulfillment Engine, Renewal Engine and Partner API.
• Designed, developed and implemented several APIs written in Java.
• Team/tech leader for several important projects. All projects were done using Java.
• Involved in all the phases of software development lifecycle, including requirements gathering, analysis, application design, specification development, testing and implementation.

Environment: Java, Servlets, JSP, XML, XMLSpy, Oracle 9i, Toad, ATGDynamo, PowerDesigner, Visio, Windows NT, Solaris