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Operations Manager Resume

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Hampton, GA

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PROFILE:

Creative, self-motivated Multimedia Technology Leader with over 15 years of experience in Digital Technologies, Instructional Design, Video/Audio Production, and Graphics Design. Expertise lies in Project Management, Website Creation, e-Learning and Visual Design. Consistently analyze customer needs to develop new product lines and implement updated technologies to grow client businesses. Proven leader with demonstrated ability to develop talent and build solid teams. Seeking to secure a key position in Multimedia or Digital Technology with a progressive organization in the South Atlanta area.

HIGHLIGHTS OF QUALIFICATIONS

  • Audio/Video Production | Strategic Planning | Team Leader
  • Instructional Design | Project Management | Website Design
  • Content Management | Operations Management | Visual Design

TECHNICAL QUALIFICATIONS

Flash, Dreamweaver, FrontPage, Captivate, Lectora, SCObi, Learning Management Systems, Premiere Pro, Corel Paint Shop Pro, Photoshop, Swish, Pinnacle, Dazzle DVD Production, Fireworks, MGI Videowave, HTML, Encore, Illustrator, Director, After Effects, Authorware, Adobe Acrobat, Sound Forge, Microsoft Word, Excel, Powerpoint, Frontpage, Ulead VideoStudio, MPEG, XML Notepad, Snagit, Beyond Compare, Sharepoint

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA 2007 - Current

Developer/Instructional Designer - Contract
  • Develops and designs curriculum for internal and external customers
  • Produce SCORM Web-based training courses
  • Designs graphics for courses
  • Project Manager and Subject Matter Expert for specific projects
  • Develops and designs Instructor led, web-based, e-learning, job aids, and blended courses
  • Experience with SAP technology
  • Working with the ADL Test Systems
  • Content Development

Confidential, Hampton, GA 2004 - 2007

Multimedia / Operations Manager
  • Operations Management, contract negotiations, markets new lines of business
  • Instructs and Manages team
  • Managed and led the creation of the company
  • Manage DVD production including compiling content from a variety of sources (photographs, illustrations, text, video, audio) into one fluid presentation
  • Produce videos, video transfer, editing, duplication, etc.
  • Coordinate procurement /supply chain activities and negotiate vendor contracts
  • Prepare all financials and manage cash flow
  • Act as public relations resource
  • Responsible for hiring, retention, mentoring and talent development
  • Consistently grow and retain client base by providing superior customer service
  • Provide estimates of development time required to produce a program
  • Ensure that deliverables meets customer technical requirements
  • Ensure that assigned projects adhere to agreed upon timelines, budget, and contract
  • Create print pieces such as ads, brochures, tradeshow signage, logos, email blasts and other corporate collateral materials
  • Content Development

Confidential, Atlanta, GA 1994 - 2004

Senior Multimedia Specialist
  • Implemented Flash and video technology to the training department
  • Created and maintained company Intranet, produced intranet site for each division.
  • Mentored and taught employees Flash software
  • Developed training/product presentations, web content, training,/e-learning modules
  • Tested documentation throughout development cycle to ensure accuracy
  • Created instructional/reference documentation, web-based training modules, e-learning.
  • Designed and developed graphics for Intranet and Internet
  • Developed and edited streaming video and audio
  • Managed DVD production including photo videos, transfers, editing, duplication, etc.
  • Quality Assurance/product management for all project
  • Product Manager/ sales manager/liaison to customers
  • Worked with Fortune 500 customers developing training solutions
  • Content Development

Confidential, Atlanta, GA 1992 - 1994
Corporate Trainer

  • Instrumental in Instructional Design, Curriculum Development and Technical Writing
  • Completed the task of moving an entire training center from Kansas City to Atlanta
  • Coordinated training schedules for instructors and students
  • Successfully streamlined operations by merging two departments
CERTIFICATION

Web Site Development and Design

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