Senior Project Manager Resume
SUMMARY:
High energy Senior Project Manager with 14 years of experience driving high profile projects to success for Fortune 500 companies and leading - edge startups. Being an innovative and enthusiastic leader, he has a proven ability to effectively manage complex Software Development, Enterprise Application Implementation and Integration, Merger & Acquisition and Process Development projects in fast paced environments. A quick learner and open communicator he excels in creating team success and delivering impeccable solutions.
CORE COMPETENCIES:
- End-to-end project and program management, working with multiple cross-functional teams on high visibility enterprise projects
- Delivering high visibility solutions with excellent change management and corporate wide communications
- Accurate budget, resource, timeline management and documentation in all circumstances
- Business - IT liaison, team building, mentoring and C-Level communications
TECHNICAL SKILLS:
- Agile, SCRUM and Waterfall Project Management experience
- Project Portfolio Management, Program Management, Leadership, Change Management, Vendor Management, Resource Management, IT Data Migration, IT Infrastructure, Application Implementation and Integration, M&A, QA - SIT & UAT Management
- Hands on experience with: Salesforce.com, Workday, SAP Success Factors Learning Management System, SAP BO, Oracle, ERP, MS SharePoint, SIEBEL, JIRA, Redmine, Radar, Microsoft Office (PowerPoint, Word, Excel), MS Project, MS Visio, iWork ’09 (Pages, Numbers, Keynote), Google Docs, OmniPlan, OmniGraffle, Smartsheet, APEX, Jive, Project, PPM tools, Wikis and Productivity Tools
PROFESSIONAL EXPERIENCE:
Confidential
Senior Project Manager
Responsibilities:
- Working hands on with the HR and CX SVPs on building the rollout plans and leading the implementation
- Leading the efforts of 5 cross functional project teams, including strategic planning, detailed project planning, business and IT requirements gathering, resource planning
- Partnered with the transformation program manager and created a timeline and resource overview for the Enterprise Risk Management team, documenting identified risks, issues, gaps and overlaps for the projects, working with 12 project managers, leads and SMEs
- Co-lead multiple large scale workshops to define strategic plans, project scope, timelines, identify critical gaps, system requirements & prepared and lead key meetings with 3rd Party HR System Provider
Confidential
Senior Program Manager
Responsibilities:
- Worked hands on with the Management team and SMEs on the detailed planning of Interim and Long Term Application Strategy and the detailed Onboarding Integration activities of the McKesson Merger
- Worked closely with Executive team and SMEs on successful divestiture of key CHC business unit
- Lead the IT Integration efforts of the Altegra M&A deal throughout 2016, including detailed planning and execution of IT Process integrations (On-boarding, Helpdesk, Change Control and Monitoring, other)
- Partnered with all teams on the IT Application (Salesforce, JIRA, other), IT Infrastructure (Data Center, Network), Email (O365), InfoSec (PING SSO, portfolio of IT Security Tools) and other key components of integration and migration planning and execution to roll out solutions on time and in scope
- Held Steering Committee, Weekly Status Meetings to report and discuss overall status and Ad-Hoc Change Control and Escalation meetings to resolve issues and achieve integration goals
Confidential
Senior Project Manager
Responsibilities:
- Managed the project portfolio of 6 HR and Legal (SaaS) Application Integrations with Workday and Symantec SSO, including full scope, timeline, resources, budget/costs, risk, issue management, including related development work
- Developed and maintained detailed project plans, leading Business and Technical Requirements gathering, Architecture design updates, reporting status to Program Management team
- Managed new IT Networking Tool/Vendor Selection and Evaluation activities of DDI solution with Network Engineering, Hosting, Security and 3rd Party Vendor teams
- Worked out detailed dependency & gap analysis with related teams to provide cross-functional overview for service and tool implementation plans with Service Owners, SMEs and Management team
- Designed new project reports, progress charts, dashboards, new master document templates and reworked governance processes for program & project delivery teams to support better visibility and control of Symantec’s IT Infrastructure and Support Insourcing Program
Confidential
Senior Project Manager
Responsibilities:
- Lead efforts of the IT M&A teams in integrating the core IT Systems, IT Infrastructure and Facilities of Acquired companies, applying efficient change management controls
- Defined new IT and Business Processes, Team and Project structures to enable efficient integration delivery and Salesforce data migration for the IT department and PMO
- Worked with the IT M&A director and 4 project manager direct reports on building accurate project plans and managed execution through rollout
- Managed and oversaw activities of multiple cross-functional IT, IT Infrastructure, Facilities, Customer Services, Order and Supply Chain Management and Finances (Oracle), HR, Marketing, Sales and Sales Support teams throughout integration and migration tasks
Confidential
Senior Project Manager
Responsibilities:
- Planned and Managed project scope, project timeline, resources, risks, assumptions, issues and dependencies of 4 out of 8 workstreams of Google’s new HR System Implementation Program, driving the teams through requirements & design lockdowns and fast paced UAT and Data Validation cycles
- Developed detailed project plans and led efforts of HCM Business teams, the Communications team, the Data Validation and the Data Cleanup teams, managing teams of 5-18 members
- Implemented Agile methodology for work covering the Data Validation and Data Cleanup teams’ efforts to enhance the performance of the teams and to better track results
- Worked with the Confidential implementation team on tactical plans, finalizing the change management and the program governance processes, and on the detailed cutover plan
Confidential
Senior Project Manager
Responsibilities:
- Worked closely with acquired startups’ SVP and Cisco’s C-Level executives on goal setting, strategic and tactical planning, project timeline-resource-scope planning and rollout
- Managed efforts of multiple cross-functional Engineering teams of 10-25 members through onboarding, IT process integration, team building, IT Asset integration, Email setup, training and other key Day 1 tasks
- Lead activities of 7 cross dependent tracks of Sales, Sales Operations, Compensation & Bookings, Systems & Tools enablement, Deal & Field Enablement, Communications and Change management
- Managed SFDC data migration and lead efforts of interim and long term process implementation
Confidential
Senior Project Manager and Business Analyst
Responsibilities:
- Successfully lead project management and business analyst tasks for Apple’s Americas region throughout the full rollout of a new Learning Management System, working directly with multiple geographically dispersed cross-functional teams
- Managed full lifecycle of IT development and business process re-engineering project for Apple’s Americas PMO delivering immediate short term IT solutions to automate the reporting process, and to upgrade the quality and design of reporting solutions provided to Apple’s Retail Network
- Lead PM and BA of the Americas region in World Wide IT BI/Reporting & Account Management projects
- Wrote and verified core project documents; Project Plans, Engineering Requirement Specifications, Business Requirement Specifications to assure all stakeholder requirements are fully met
Confidential
Senior Project Manager and Business Consultant
Responsibilities:
- Managed full lifecycle of agile software development project, including verification of business and technical specifications, development, testing and cutover activities, leading a 15 member IT team
- Enhanced and developed new after-sales processes for GM’s retail - dealership network based on industry best practices generating an immediate 15% improvement in after-sales income
Confidential
Senior Project Manager and Business Consultant
Responsibilities:
- Managed a portfolio of Application development projects to deliver a new integrated Front-End, Back-End and Financial Settlement Applications IT environment supporting the unified infrastructure of Confidential ’s Mobile and T-Systems Internet, Fixed line & TV services
- Planned and communicated program plan for 2 major releases with PMO and Program Management team, lead multiple cross-functional teams of 4-20 business experts, business analysts, IT experts and 3rd party, Saas IT vendors and successfully delivered Application development projects to target
Confidential
Responsibilities:
- Designed and implemented new unified Sales, Sales operations, Finances, Order & Supply Chain processes and managed related Application integration and development projects, leading a team of 5 Accenture management consultants
- Developed and validated business and IT requirements, prepared all related documentation and lead approval forums with project sponsors, upper management and expert teams
Confidential
Responsibilities:
- Lead the analysis and enhancement of overarching enterprise document handling, archiving and searching processes to provide the Sales, Sales Operations, Marketing & Customer Care teams with one integrated IT Solution and related Business Process/Workflow
Confidential
Lead Mobile, Project and Program Manager
Responsibilities:
- Spearheaded a $10 Million Revenue eCommerce-BI Systems Development Program leading 4 PM direct reports, working hands on with all core Business and IT Team leads on solution design and execution, leading cross functional teams of 8-15 members introducing new innovative solutions for our clients
- Lead portfolio of a variety of 4-8 IT, CRM, ERP, Product and Business Process Enhancement projects simultaneously (Agile and Waterfall), working in close relationship with project sponsors, involved CXO-s, management teams, our PMO lead and managing the efforts of multiple involved Saas Vendors
