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Senior Program Manager, It And Datacenter Infrastructure Resume

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SUMMARY:

  • Program Management, application and team leadership
  • Product Life Cycle (PLC) / SDLC software development / Agile / Waterfall
  • Complete project design, definition and execution, including planning and budgets
  • Data analyses, mining, and cost metrics
  • Risk and issue mitigation
  • Business process and implementation
  • Tiered vendor and 3rd party management
  • Statement of Works, Request for Proposals and other project level contract documentation

TECHNICAL SKILLS:

General code: SQL, Python, PHP, C, Scripting {Perl, Shell, JS}, Web {XML, HTML, CSS, JQuery}

Hardware: Intel - based, HP enterprise class platforms

Software: Drivers, firmware, BIOS, architectures, virtualization {Xen, XenServer, XenClient}, Hadoop {Hive, Pig}

OS: Unix {HP, Sys V}, Linux {CentOS, Slack, RH, Deb, Ubuntu}, Windows* systems {desktop / server}

PROFESSIONAL EXPERIENCE:

Confidential

Senior Program Manager, IT and Datacenter Infrastructure

Responsibilities:

  • Oracle* 12c upgrade - 134 individual production database instances required to move to version 12.0.1.2; included application management, building of grid control, and development environment. Project required interaction with sensitive applications and downstream impacts from required upgrade; project closed successfully.
  • IBM* Storwize V7000 Generation 1 to Generation 2 - 145TB of new data storage for primary production AS400 environment; critical systems, budget ~$1 Million; project closed successfully.
  • Data Mirror - IBM* Change Data Capture to IBM* Infosphere Data Replication; budget ~$450 Thousand; management of contractor providing technical work. Create master plan with leadership approvals, implement SOW and mitigate risks. Critical systems impacted; project closed successfully.
  • Security Information and Event Management program - A span of 4 separate projects encompassing IBM* QRadar (Q1), LogRhythm*, McAfee ePolicy, and a Security Operations Center with Incident Response (SOC/IR); budget ~ $1 Million; management of staff and individual project track issues with scheduled implementation; requirements built and approved; project closed successfully.
  • Ingrian (SafeNet*) Key Rotation for Encryption / Decryption services - work across business units to ensure all keys are annually rotated as a PCI / SOX requirement for data security; required close management of internal teams, outage requests, and sync across infrastructure; project closed successfully.
  • Build, replace, and deploy brand new SDLC process called PLC (Product Life Cycle)
  • A new process and way of thinking with respect to SDLC, financial and reporting of projects (requirements); this developed methodology streamlines existing processes, reduces documentation, saves an estimated 20% to 30% on labor costs associated with project development, execution, sustaining, and EOL.

Confidential

Senior Program Manager

Responsibilities:

  • Specifically recruited by the VP of the cloud services division to fix, manage, and drive the XenClient* program.
  • Own and direct all sales, enablement, validation, and development of program
  • Oversee, approve, and mitigate sub-projects including proof-of-concepts (PoC’s), rollouts, and secondary code bases
  • Create and teach training courses at major exhibitions such as developer conferences and black hat
  • Direct report to executive staff (VP / CEO)
  • Design, collect, and implement product requirements and architectures from various high-level customers, development teams, and product forums.
  • Responsible for changing program direction and introducing enablement hooks (memory and security features). This allowed for a new enablement vehicle, leveraging its current market share to increase revenue stream.
  • Champion of new feature sets, code base changes, and headcount adjustments through appropriate Citrix product forums
  • Define and implement policies, strategies, and channels with Federal and state agencies, Educational institutions, and private industry; verified with new PoC’s and product roll-outs.
  • Engage and manage critical military accounts (Air Force Research Labs, Defense Intelligence Agency, and National Security Agency), supporting a specialized forked code base for a top-secret application.

Confidential

Technologist Senior Program Manager

Responsibilities:

  • Ensure relevant technology has congruency with Intel direction, both market and technical - impact Intel direction through executive management
  • Design and implement new features; champion change sets through architectural and planning forums
  • Engage 3rd party vendors such as DELL*, HP*, Sony*, and Ebay* for requirements and product design
  • Own general business functions for overall program verticals such as planning and enabling
  • Participant in recognized Industry forums for client and server virtualization such as Xen*
  • Oversee sub-projects, allocate budgets, and work with product groups for appropriate staffing

Confidential

Project Manager

Responsibilities:

  • Manager of multiple hardware technologies for Intel® vPro™ brand hardware and software
  • Staff of 11 FTE’s and a budget of $1.1M for development resources and project plans
  • Gather, design, and build project requirements; approve with planning and integrate into platform groups
  • Consult with firmware groups to ensure hardware support in platform code base; impact change forums
  • Project plan (AGILE) and Platform Implementation Plans
  • Owner of issue mitigation and defect steering committees
Confidential

Team Manager

Responsibilities:

  • Leader of team directly responsible for solving difficult “show-stopper” issues with product groups and vendors; called on by executive management when major problem surfaces
  • Provided autonomy to fix issues - allowed to pull and allocate resources needed to fulfill complete problem resolution (i.e. developers, validation, enabling and owners of accounts)
  • Required to be versed in operational units, cadences, and market directions for Intel
  • Integrated into high level programs such as hardware platforms, microcode teams, software drivers and Intel initiatives
Confidential

Co-Program Manager / Developer

Responsibilities:

  • Direct 1 of 3 class A mission critical systems for Confidential
  • Manage general business functions for program
  • Owner of product vendor account (Computer Associates*) and 3rd party Java-based tool
  • Support data center hardware (HP L-class, Unix 11) and Oracle Databases (design and build)
  • Program and support product groups including Mainframe, finance, manufacturing, and Engineering
  • Create and analyze performance metrics, benchmark statistics and data integration;
  • Required to be Oracle DBA certified; code in Perl, Shell, JS, SQL, Python, and PHP

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