We provide IT Staff Augmentation Services!

Director Of Operations  Resume

5.00/5 (Submit Your Rating)

Arlington, TX

OBJECTIVE:

To obtain a position that provides an opportunity in which I may utilize my technical abilities, while enhancing professional growth and development.

TECHNICAL SKILLS:

  • MS Office
  • Citrix XEN
  • Windows
  • Windows Server
  • Microsoft IIS
  • Microsoft SQL
  • Customer Service
  • Management/Leadership
  • Hardware/Software QC
  • Software Design
  • Development Management
  • Inventory Management
  • Dynamics GP
  • DNN (DotNetNuke)
  • Purchasing

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, TX

Director of Operations

Responsibilities:

  • Designed and launched a new SaaS product for integrated online ordering for our POS customers that is now responsible for 1/4th of all recurring revenue
  • Responsible for all supply chain management requirements, vendor development, vendor management, contract negotiation and review process
  • Oversee the development process of all products including requirement analysis, future road maps and release management
  • Manage outsourced development and QA teams in Confidential and Confidential
  • Handle vendor contracts and equipment sourcing
  • Responsible for all pricing and sales strategies of all products and services offered

Confidential, Dallas, TX

Project Manager

Responsibilities:

  • Database development & design
  • Installation of POS (point of sale) software
  • Providing customers with both remote and on - site software training
  • In-house IT services

Confidential, Arlington, TX

Services Manager

Responsibilities:

  • Managing POS (point of sale) software technical support team
  • Managing both remote and on-site equipment/software installations
  • Providing customers with both remote and on-site software training
  • Member of development & design team
  • Quality control testing of hardware and software
  • Assisting with website administration
  • Internal network administration of eight servers

Confidential, Fort Worth, TX

Sales & Operations

Responsibilities:

  • Member of sales & operations team that participates in a program w/TXU to provide insulation at a low cost to homeowners in order to decrease homeowners’ energy costs
  • Main duties include making energy efficiency incentive programs available to all customer classes; sales; installation; daily operations.

Confidential, Fort Worth, TX

Store Manager

Responsibilities:

  • Main duties included selling various items and services such as cell phone & service plans; home security systems; home phone service; car audio; home theater equipment; satellite systems.
  • Responsible for management of the store: managing sales and operations; creating sales goals for team and tracking progress; monitoring calls of employees to ensure quality service; managing store financials; Ordering and Manage inventory
  • Awarded Store Manager of the Year for 2004

We'd love your feedback!