I.s. Director Resume
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SUMMARY:
- Director with twenty - eight years of experience in the Information Technology Field.
- I lead department as a team where each individual brings their skill set to the resolution of issues or building of new technology.
- Over the years I have held many of the positions within an I.T. organization and this helps me to understand the challenges that each of the areas face on a daily basis.
- Experience includes Retail, Internet, Gaming, and Hospitality.
TECHNICAL SKILLS:
- Organizational Development
- Project, Resource and Budget Management
- Software Selection / Systems Integration
- Technology Architecture and Operations
- Financial Business Systems
- Internet Application Development and Support
- I.T. Process Development
PROFESSIONAL EXPERIENCE:
I.S. Director
Confidential
Responsibilities:
- Managed the system implementation project for the Tulalip Resort Hotel Opening in 2008. Including Property Management System, Point of Sale for Gift Shop, Floral and Spa. Hotel door/elevator security system, television and entertainment systems for Hotel Rooms, Restaurants and Lounges.
- In 2009 completed the migration from Novell and Groupwise to MS Active Directory and Exchange to bring synergies to the Tulalip Organizations.
- Brought Server Virtualization into the Organization
- Managed project to replacement of Player Tracking system for Tulalip Resort, Quil Ceda Creek Casino and Tulalip Bingo 2012/2013.
- Manage high level organization of IT projects for the organization as well as operational projects.
- Implemented audio visual networked systems to simply management and support, as well as giving venues a way to control their av systems in each venue.
- Currently working on implementing standards and processes utilizing an Information Systems Management System using ISO 27001 as standard.
- Working to bring more data analytics into the organization in coordination with Marketing.
- Creating a team environment where all skills are utilized in problem resolution and design.
- Contract Management and Negotiations with vendors.
- Implemented Sharepoint Site as an intranet site for the organization.
- Implemented Disaster Recovery, Incident Response, and Change Control into IS Organization.
- Managing Security Monitoring, Risk Assessment, and Security Remediation Project with high level team members for IT.
Assistant I.S. Director
Confidential
Responsibilities:
- Consult departments in application purchase, configuration, and setup.
- Evaluate and recommend systems / applications.
- See that projects are completed on schedule.
- Some of the major projects I have worked on since I have been at Tulalip; Researched, RFP, and negotiation of Financial system / application. Project Manager for implementation of new Financial System, Materials Management System, Uniform Inventory, POS System implementation and upgrades.
- Work with various vendors on regular basis to ensure that requirements are met.
- Application support
- Team member support
- Requirements gathering
Project Manager / Developer
Confidential
Responsibilities:
- I served many roles at Confidential, including correcting code, writing code to meet customer’s needs (utilizing ASP, HTML, Javascript and VBScript languages).
- Database management
- Managed the deployment of production code from test to production.
- Managed implementation of new customers, scheduling resources, training and ensured delivery of a quality product to our customers working within strict deadlines.
System Administrator II
Confidential
Responsibilities:
- Systems Administration for Novell 4.11 / NT /Unix Environment.
- Project Work for various projects including design, test, implementation, and documentation.
LAN Administrator II
Confidential
Responsibilities:
- Network Administration; Manage Network / Desktop Support Group; Planning, design, and implementation of all Network components and software packages for businesses.
- Managed any projects affecting Network Components including wiring, hubs, switches, routers, gateways, servers, desktops, and printers, etc.
