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Program Manager Resume

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Chantilly, VA

SUMMARY:

  • A project manager with over 20 years of progressive leadership experience in a wide variety of industries. Solid record of leading teams in the delivery of successful large - scale IT, Enterprise and Integrated Management solutions through the full project lifecycle.
  • A strategic, dedicated, and methodical problem solver.
  • Results-oriented, highly organized, efficient, flexible, and versatile with a history of working in stressful and highly regulated Federal environments.
  • Able to develop business relationships with executive management while building rapport and providing effective leadership and motivation to employees.
  • Experienced in developing and implementing lean principles and PMI-PMP methodologies.

AREAS OF EXPERTISE:

  • Supply Chain & Logistics Management
  • Property & Facilities Management
  • Telecommunications & Wireless Networking
  • Change Management Methodology
  • Project Scheduling & Resource Allocation
  • Project Management Professional
  • Financial Costing, Monitoring & Reporting
  • Change Management Professional
  • Electronic Records Management
  • OSHA - GHS Safety Certified
  • Objective Decision-Making Ability
  • Agile/Scrum Methodology
  • Infrastructure Implementation
  • Lean Six Sigma
  • IT Infrastructure
  • Technical Work Assessments
  • Asset & RFID Tracking
  • Data Analysis
  • Creative Problem Solving
  • Site Audits and Assessments
  • MS Project
  • Oral & Written Communication
  • Budget Forecast Analysis
  • Vendor Management
  • Hands-On Leadership
  • OSHA, EPA, FDA Guidelines
  • Data Centre Migration
  • Earned Value Management
  • Requirements Analysis
  • Negotiations
  • Strategic Planning
  • Microsoft Office skills
  • Project KPI’s

TECHNICAL SKILLS:

  • PeopleSoft
  • RAN Technology
  • TDMA
  • CDMA
  • GSM
  • Microsoft Project
  • Microsoft Office (Word
  • Excel
  • PowerPoint
  • Outlook)
  • SAP
  • CAD
  • HTML
  • XML
  • JavaScript
  • SharePoint
  • SQL
  • Cobol
  • RPG
  • DAYS
  • SUNFLOWER
  • Remedy
  • STRIPES
  • GSA Access
  • EADS Property Management system
  • Basic
  • FORTRAN
  • ERM software
  • NORTEL
  • Cisco
  • Siemen
  • Windows OS
  • UNIX
  • Apple OS
  • MS-DOS
  • MS Office 365.

PROFESSIONAL EXPERIENCE:

Program Manager

Confidential, Chantilly, VA

Responsibilities:

  • Managed a $15.1M five-year budget and maintained $122M in Government Accountable Property Assets & Equipment with a large, complex automation implementation effort of our DOE Supply Logistics & Enterprise Management contract.
  • Oversaw the implementation and performance of several DOE contracts from pre-award through completion, ensuring compliance with corporate policy as well as scope of services. Allocated resources and provided hands-on leadership to a staff of 32 at eight different locations in order to ensure satisfaction of contractual obligations.
  • Maintained a clear understanding of and ensuring contract compliance to manage risks and enhancing business performance with DOE customer/client, vendors, partners, and contract employees.
  • Experienced in managing multiple projects at Program Level in a wide variety of industries, with a solid track record of leading teams in the delivery of successful large scale, enterprise projects.
  • Solid work experience with project management tools (e.g. Microsoft Project, Microsoft Office environment, Word, Excel, PowerPoint and Outlook).
  • Delivered IT wide enterprise projects within budget, scope and schedule.
  • Evaluated and supported site audits and assessments.
  • Responsible for working with C-level, IT personnel and senior-level business executives to define and execute program requirements and manage stakeholder expectations.
  • Responsible for establishing and executing adequate project management controls based on industry accepted methodologies and standards.
  • Access and monitor business and financial performance of initiative components from a strategic perspective. Items to include: control cost, schedule, performance, quality, security and risk.
  • Maintain, manage and improve the electronic document and records management system.
  • Ensure swift and accurate information/records retrieval and delivery.
  • Prepared and provided monthly MSR (Monthly Status Report) to DOE Federal COR or COTR.
  • Provided technical guidance in creating, maintenance and storage of all DOE client records.
  • Lead all responsibilities for subcontract management to ensure objectives, deliverables, and requirements are being being fulfilled and satisfied on a continual basis. Managed subcontractors to digitize, store and perform quality control on digitized records.
  • Ensured full compliance with all directives and initiatives related to DOE Order O 243.1 “Records Management Program” in fulfillment of all requirements set forth by the Department.
  • Developed tracking metrics to support refresh cycle concepts. Spearheaded regular contract review meetings and conference calls with customer management personnel. Mitigated risks, partnering cross-functionally with project customers to identify and resolve contract performance issues, and developed innovative solutions to address program challenges.
  • Oversaw all task planning and performance, monitored business functions and scheduling, and managed cost control, safety, and quality. Served as liaison between ALEX Corporate office and Sr. Management Federal (COR), stakeholders, subcontractors, and contract team members.
  • Manage and maintains interface with the senior levels of DOE and customer’s organization within DOE HQ.
  • Excellent communication, negotiation, interpersonal, time management, quality, risk, safety regulatory compliance, staffing/recruitment, reporting, budget and organizational skills.
  • Ensured all labor, subcontractor, ODC, and non-billable costs stayed within estimated cost and all billings were current and accurate. Developed technical project plans, proposals, reports, task orders (TO’s) and administrative reporting. Evaluated customer requests for tasks and services, determining whether they were within scope of PWS or SOW. Developed Project Management Plans that clearly defined methodologies, contract oversight, work breakdown structure, communication management, scheduling, risk management, procurement, property management, vendor management, and change management.
  • Responsible for leading Internal and External kick-off meetings at the start of projects.
  • Support Business Development (BD) & Strategic Planning efforts, as necessary to achieve ALEX goals and objectives. This includes working with various ALEX functional areas.
  • Created and implemented records and information management policies and procedures that meet NARA and DOE requirements.
  • Experienced in working on large complex projects within a PMO environment.
  • Retain responsibility for resolving all project related issues.
  • Provided reporting on programmatic activities to Government COR. Leveraged problem solving and influencing skills to ensure project plans deliver on intent. Review and provided input for Estimate-to-Complete (ETC), Estimate-at-Completion (EAC), Funds and Man-Hour Expenditure Reports, monitor budgets and other financial reports.
  • Educated and trained staff members to effectively communicate with existing and potential DOE clients. Identified opportunities for improvement and growth within the programs.

Property/Records Management

Confidential, Alexandria, VA

Responsibilities:

  • Received, secured, and entered date into Personal Property Management System (SUNFLOWER), and notified customers upon receipt. Created weekly physical inventory status reports, updated the personal property management system database, and conducted random samplings.
  • Assist DOE organizations in retrieving data/information in the form of queries and reports, on client budget areas of interest. Ensure conformity to contractual obligations and requirements.
  • Interpret policies, procedures, goals, and objectives of IT category management policy to align with the organizations IT priorities.
  • Review project status weekly to ensure schedule is met and adequate resources are available for project completion.
  • Promoted accurate record-keeping practices throughout DOE and provided administrative support to the Records Management section.
  • Demonstrated technical architecture/infrastructure knowledge and experience with multiple hardware/software platforms and operating systems.
  • Responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established project management procedures.
  • Managed Furniture Reutilization Services and implemented Moving Services via the government software program APPLIX or REMEDY. Oversaw Carpet Management Services including coordination and oversight for installation projects, submitting weekly status updates on requests, developing monthly status reports on completed projects, and providing weekly inventory reports.
  • Experienced in both traditional and digital records management policies and procedures.
  • Ensured compliance with relevant, legislation and Government FAR, especially in regards to DOE Records Management, mail handling and disposal procedures.

Senior Project Manager

Confidential, Columbia, MD

Responsibilities:

  • Managed crews of up to 105 employees and contractors and handled 5 - 6 projects concurrently. Collaborated with Finance, Human Resources, and Accounts to develop long- and short-term business goals. Played an integral role in purchase decisions and budgets for contractors and subcontractors.
  • Solid work experience managing various enterprise projects including but limited too: logistics, healthcare, telecommunications, transportation, property/asset management, facilities, IT, and supply chain management working with multiple stakeholders and project team.
  • Prepared budgets, estimations, and bids as well as proposals, plans, project timelines, and milestones. Effectively managed large crews and ensured projects were completed in a timely manner by accurately tracking purchases, billings, and time sheets.
  • Solid work experience with project management experience, project management tools and applications, managing application acceptance testing.
  • Managed all construction projects for HVAC systems, electrical, plumbing, fire systems, carpentry, and painting including scope of work, time management, cost control, quality control, and site safety initiatives. Minimized risk by performing evaluations and identifying potential issues. Planned and implemented safety and security plans.

Senior Project Manager

Confidential, Beltsville, MD

Responsibilities:

  • Planned and managed AT&T telecommunication and data infrastructure projects to further strategic organizational objectives.
  • Managed stakeholder relationships and communications. Supervised a team of 55 implementation employees.
  • Prepared budgets, developed construction schedules, created scopes of work, and developed RFQs. Ensured compliance with vendor requirements by maintaining accurate progress tracking reports.
  • Implemented project management disciplines to streamline processes and improve efficiencies.
  • Provided staff mentorship to encourage excellence and best practices in project planning.
  • Improved organizational profitability by managing budget overruns through quarterly, semi-annual, and yearly budget forecasts, timeline management, materials coordination, and vendor management.
  • Developed and implemented wireless telecommunication networks using WAN, GSM, TDMA, 2G, 3G, and 4G and collaborating closely with project team to refine field team strategies, monitor efficiency, and implement systems to improve services for local telecom providers.
  • Achieved high success rate in network launches by implementing departmental cross-training to streamline project completion and improve workflow.
  • Played an integral role in delivering a $3M savings and an increase in product yield from 85% or 96% by introducing lean processes and reducing controllable costs.

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