Google Sales Manager Resume

SUMMARY:

Experienced sales & technical support professional with extensive background in managing technical support teams.
Ability to analyze, assess and solve complex technical issues for users and systems; extensive experience in working with support personnel.
Extensive understanding of cloud technologies, mobile computing and current Apps on all operating systems.
Business development manager with proven track - record for growth, sales strategy implementation and supervision of logistically complex operations including inventory, staff and customer support in the high-tech and communications industry.

PROFESSIONAL EXPERIENCE:

Confidential

Google Sales Manager

Responsibilities:

To oversee seven stores in the San Antonio and Austin area. As a district manager Google Sales Manager. I monitored all HR including attendance and all policies set forth by Confidential and Confidential . To overall enhance sales, and handle promotions and to be a subject matter expert the suite of Google products including Chrome books, Google Pixel, and Home.
As a training manager it was my job to create and set forth the expectation and reinforce Google preferred enhanced customer service and sales training techniques.

Confidential

Store Manager Sales

Responsibilities:

To oversee day to day operations and P/L Ownership duties for a level one retail store. Increase day to day goals and manage and train juniors members in best practices.
Adhere and to enforce all policies and procedures set by Verizon/ Wireless Communication.
Building relationships though good customer service and proactive sales techniques
Maintaining a 20K profitability.

Confidential

Buyer

Responsibilities:

To process and both RFP and RFQ for shipment throughout North America area. Review UWL and process P.O. Acknowledgments, Convert ECC and maintain all phases and responds to final invoicing
Support as back up to Shopping Cart Administrator processing and assigning workloads to buyers. Verifying all aspects of the process work flow and assuring price cross referencing and cost efficiency.

Confidential

Buyer

Responsibilities:

Acted as a buyer for Pratt and Whitney writing commercial and military contracts up to $10mm in a fast pace procurement environment maintaining a 98% accuracy rate.
Process, evaluation, and ensure completion of RFP and RFQ.
Working with SAP 4.3 and SAP 6.0 Procurement & Strategic Solutions software and GII Global Information Infrastructure, Microsoft Access.

Confidential

Sales Manager & Technical Support Supervisor

Responsibilities:

Sales Manager B2B, Retail and call center manager in charge of 30 personnel sales force at retail corporate store located in Texas.
To training sales agents in sales process and technical support best practices highlighting the AT&T suite of technology product. Customer retention specialist and IT support (Southwest Military, The Forum Retail locations and Laredo RSO all exceeded goals surpassed goal by 300% DOS).
To meet or exceed sales and training goals.
Train personnel in sales of the AT&T Cloud Management, U-verse, DSL, Direct TV bundles & cellular packages.
Evaluate & coach personnel in both of stores, provide methodologies and strategic guidance.
Became SME Subject Matter Expert in Enterprise Internet (static/dynamic) & T1
Specialize in creation of sales methods and accompanying marketing materials for business development teams to increase overall productivity.
Recognized for top performance & marketing retail stores in San Antonio area several years running.
Reason for Leaving: HSC position eliminated.

Confidential

Retail Multi-site Manager

Responsibilities:

IdleAire is a national company providing comprehensive in-cab services to transporters and trucking companies.
Manager, Reference provided: District Manager Philip Dvorak; primarily responsible for the overall management of 17 person staff and performance of a 24/7 IdleAire facility including staffing, training, performance management and inventory control.
Lead business growth, managed profitability, handled public relations, customer satisfaction, and host management relations.
Provide on-site selling, support, and service to customers for the purpose of growing the IdleAire business.
Set specific, measurable goals and objectives for team members providing appropriate feedback, coaching and motivation. Develop detailed action plans, objectives, accountability, time-lines, and standards; reviewing, adapting as needed.

Confidential

Manager of Internal Security

Responsibilities:

To oversee a staff of 10 employees in all aspects of Confidential safety codes.
Monitored all drivers in transit and in warehouse to insure all safety measures are being followed; maintain surveillance.
Inspected all inbound personnel in office and transportation partners.
Create and implement inbound equipment tracking procedures established in previous position with Schneider National Carriers.