Technical Product ManagerÂ Resume New York, NY - Hire IT People

SUMMARY:

Application Development | Solution Delivery | Technology Integration | IT Product ManagementProduct Development & Application Delivery Leader with broad technical knowledge and a deep understanding of business used to perform in - depth research and make informed decisions about the best technology and solution design to meet current and future operational needs.
Strategic Business Advocate with an ability to balance technical objectives with pragmatic business requirements, which has resulted in the timely delivery of both simple and complex system solutions.
Collaborative Solution Builder with an aptitude for engaging and communicating effectively with cross-functional technical teams, end users, customers, executives, and business stakeholders.

CORE COMPETENCIES:

TECHNICAL SKILLS:

Platforms & Services: Microsoft Windows, SQL Server, SSMS, SQL Server Reporting Services (SSRS), SignalR, SharePoint, Salesforce.com

Development Tools: Java, JavaScript, C#, .NET Framework, ASP, HTML, CSS, Bootstrap, T-SQL

Other: WebRTC, Tableau, Apache Cordova, APIs, UI Development, Salesforce Applications

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Technical Product Manager

Responsibilities:

Oversaw architecture design and development of both simple and complex business systems, applications, and tools that expanded capabilities, automated or streamlined processes, enabled revenue growth, and improved customer satisfaction.
Drove development evolution of Retail Bill Processing System, initially creating Java-based solution for adaptability with legacy environment and proposed Oracle platform.
Rebuilt Retail Billing System in C# and cut retail bill processing time from 6+ hours to less than 45 minutes per weekly billing cycle.
Created front-end interface for rapid bill creation and .NET-based File Management Solution with secure access to bill processing system.
Rebuilt Wholesale Billing System using .NET to scale solution as company expanded from 13 to 42 states. Automated processes and integrated data from external carriers.

Confidential

Technical Product Manager

Responsibilities:

Built Financial Reporting, Accounting, Risk Management, and Fraud Detection Systems.
Developed front-end interface to dashboard customer profile (bills, balance, usage, contract terms, history) into single view for risk profile rating.
Designed Advanced Order Provisioning System to streamline order management, tracking, and order fulfillment performance metrics.
Constructed interactive customer service portals and SharePoint Web pages.
Currently leading development of all applications to be Mobile-Ready using Bootstrap.
Developed and delivered database solutions and data integration tools.
Created custom media player to play recorded customer calls from DB files.
Developed fully digital Credit Processing System and Database Query solution that eliminated requirement for DB management resources.
Designed and implemented new data architecture and data warehouse solution.