SUMMARY:

• Extensive Project Management experience managing software development, infrastructure, and cyber security projects utilizing SDLC for companies in various industries such as Professional Services, Financial, and Information Technology (IT) consulting firm with government clients.
• Expert in IT project planning and managing of strategic planning, resource allocation, business requirements, software development, software integration, testing (DEV, SIT and UAT), release management, systems analysis, quality monitoring and control, tracking milestones, forecasting, scheduling, risk identification and mitigation plan, providing project status reports, and managing stakeholders.
• Managing a team of IT professionals such as developers, data modeler, testers and business analysts on a daily basis to ensure a successful completion of a project.
• Working directly by collaborating with software engineers, architects, program/project managers and other stakeholders to ensure the client’s business requirements are met.
• Managing internal and external stakeholders’ expectations effectively by communicating a project’s progress and resolving any issues quickly as applicable.
• Excellent leadership, communication, presentation, synthesizing complex information, coaching, and conflict resolution skills.
• Expert in process improvements and change management.
• Graduate of the George Washington University, School of Business , Master of Business Administration ( MBA ) and Master of Science in Project Management ( MSPM) joint degree program.

TECHNICAL SKILLS:

Operating Systems: Windows 10, 7, Windows XP Professional 2003, Windows Professional 2000, Windows ME.

Install: New hardware and software; utilized BigFix and Active Directory to install software and manage user accounts.

Applications: Microsoft Office 365 (2016), Microsoft Office 2010 (Outlook, PowerPoint, Word, Excel, Visio, Project, Microsoft Project Server), SharePoint 2013 and 2010, Primavera Risk Analysis 8.7.0056, Lotus Notes 8.5, 6.5.1, Cisco VPN AnyConnect, and Group Wise, CRIS (Client Relationship Information System), Uni - Access, Remedy, and Heat; Crystal Reports 7.0, PeopleSoft Financials 8, SMS, Ghost and McAfee Endpoint Encryption (SafeBoot), BigFix, Active Directory and Blackberry Enterprise Server.

PROFESSIONAL EXPERIENCE:

Confidential, Bethesda, MD

Project Manager

Responsibilities:

• Developed project plan, including identification of scope changes, critical path items and dependencies, to ensure timely completion of projects.
• Managed stakeholders’ expectations by communicating project information such as status, milestones, risks, and issues as applicable.
• Developed and maintain project schedules and milestones utilizing Microsoft Project.
• Identified project issues and risks, and collaborated with the project team for an effective and timely resolution.
• Effectively managed project teams’ time and recommended resource allocation to ensure deliverables were completed within established project timelines.
• Ensured appropriate standards and process were followed for all projects.
• Prepared project communications and documentation including executive briefings, project milestone deliverables, and status reports (weekly, monthly, and quarterly).
• Collaborated closely with information security specialists and senior management.
• Established and grew business relationships that were essential to the successful completion of projects.
• Collaborated with external vendors seamlessly, when applicable, for the successful completion of projects.
• Managed a weekly project status update meeting to ensure all action items and issues were addressed in a timely manner.

Confidential, McLean, VA

Project Manager (Consultant)

Responsibilities:

• Project Manager for software development, infrastructure, and cyber security projects.
• By applying SDLC, developed and maintained project plans for the above - mentioned type projects such as but not limited to:Data Load (ETL), PPI Scrub, DDM Informatica, Vormetric, SharePoint migration and Office 365 upgrade.
• Identified project risks and issues and mitigated risks as necessary by creating risk plan and applying critical thinking analysis and decision making skills.
• Managed project stakeholders’ expectations by keeping them up-to-date with a project’s status from the inception of the project until closeout, and resolved any issues that came up effectively in a timely manner.
• Planned, created and managed a project’s schedule utilizing Microsoft Project.
• Reviewed and edited project management artifacts such as but not limited to, Project Charter & Scope, Business Requirements, Test Strategy (SIT and UAT), Test Summary Report, and Production Release Implementation and Backout Plan.
• Managed a team of IT professionals such as Developers, Business Analyst, Data Modeler, and a Tester to successfully deploy code releases into Production utilizing SDLC.
• Monitored and controlled all project deliverables and ensured they were within scope, budget and schedule and met or exceeded our business partners’ (client) expectations.
• Implemented Change Management control when necessary.
• Maintained an excellent and professional working relationship with our business partners.
• Led a weekly project team meeting to ensure the team was on track with a project’s schedule, and addressed project related issues.
• Submitted a weekly project status report to the Senior Program Director and attended a weekly project status meeting with other project managers and directors.
• Participated in “IT Leadership” meeting to discuss IT Strategies and other current issues as applicable.
• Recommended changes to policies and established procedures that affect the organization's operation.
• Worked on issues of diverse scope where analysis of situation or data required evaluation of a variety of factors, including an understanding of current business trends.
• Reviewed resumes, identified potential candidates and participated in the interviewing process, and provided recommendations to the Senior Program Director.

Confidential, McLean, VA

Project Manager

Responsibilities:

• Developed, maintained, managed and implemented project plan(s) for the above-mentioned projects respectively by applying SDLC and PMBOK methodologies to ensure client’s objectives were met.
• Ensured contract performance adhered to company and government processes, regulations, and statutes.
• Identified project risks and issues and mitigated as necessary by creating risk plan, applying critical thinking analysis and decision making skills.
• Managed a developer and a consultant by monitoring and controlling all deliverables were within scope, budget and schedule and met or exceeded client’s expectations.
• Wrote, edited, compiled and submitted on schedule monthly deliverables to clients -- monthly financial and technical status reports.
• Facilitated strategic project planning meetings.
• Submitted weekly project status reports to Program Director/Vice President.
• Reviewed and monitored project financial reports (burn rates) provided by internal Accounting Department.
• In addition to a project and communication plan, created logo and tagline, participated in contract negotiation, and worked with external vendor for a successful launch of Confidential university.
• Forged relationships with Government clients/key stakeholders to ensure delivery of commitments.
• Reviewed resumes, identified and interviewed potential candidates, and provided recommendations to Program Director and Vice President as applicable.
• Participated in proposal review sessions and provided feedback as necessary.
• Utilized SharePoint to store and share project artifacts.

Confidential, Washington, DC

Project/Systems Analyst

Responsibilities:

• BlackBerry Administrator: participated in the Blackberry deployment project for the Automated Research Computing (ARC) department, and supported the full project deployment cycle by creating Blackberry accounts on the Blackberry Enterprise Server, installing the Blackberry Desktop application on end users laptop/desktop, troubleshooting any issues related to the deployment and dealing with third party vendors in procuring Blackberry.
• Participated in project meetings to discuss the project plan and status reports.
• Configured, deployed and supported all laptops for incoming economists as required by the contingency plan.
• Researched and analyzed various laptop models to ensure the new laptops met the standard set by FRB.

Confidential, Washington, DC

Systems Administrator /Project Lead

Responsibilities:

• Project Lead for various enterprise wide system upgrades such as Windows XP SP2/3, Cisco IP (VOIP) phone migration, and Lotus Notes to Microsoft Outlook migration for the Washington, DC, and Baltimore MMC offices.
• Participated in strategic planning meetings to assess technology needs for the office (Baltimore and Washington, DC) as well as individual departments.
• Participated in project kick-off and planning meetings as required.
• Developed implementation plans based on each project’s objectives including setting priorities and schedules.
• Monitored and reported project status.
• Allocated staff members’ time based on the project’s needs/objectives.
• Shared best practice tools and lessons learned with other team members, and updated the knowledge base library as necessary with the information.
• Provided systems administration to a Windows based network environment of 450+ users in the Washington, DC and Baltimore offices with various desktop/laptop and network connectivity issues.
• Configured and supported laptops as per MMC’s guidelines supported which included setting up and troubleshooting wireless connections.
• Managed Blackberry deployment and subject matter expert in troubleshooting Blackberry issues.
• Managed daily backup of the file and print servers using VERITAS Net Backup.
• Administered Cisco Phone system (VOIP), which included setting up new extensions and mailboxes for incoming employees as well as maintaining the existing mailboxes/extensions.
• Trained and supervised junior staff members.
• Managed the IT procurement process and relationship with the suppliers.
• Managed various requests such as additional space on the File and Print server, and access to various internal systems.

Confidential, Washington, DC

Project Engineer

Responsibilities:

• Managed and executed electronic data discovery projects for litigation industry clients by implementing various methods necessary to complete the projects.
• Utilized broad range PC platforms such as Windows and Unix/Linux, and collaborated with team members as well as worked independently.
• Collaborated with the sales team to ensure effective communication with clients in terms of progress and completion date of projects.

Confidential, Washington, DC

Desktop Support Analyst

Responsibilities:

• Supported a Windows network environment of 350+ users with various desktop support issues.
• Participated in large scale migration from Windows 98 to Windows 2003 XP professional. Installed, configured and supported various computer peripherals and various software applications such MS Office Suite 2003, Lotus Notes 6.5 and Adobe Acrobat.
• Responsible for researching, writing and editing of a bi-weekly “Tech Tip” email sent out to the user community.