SUMMARY:

• Seasoned & versatile IT Program Manager with 13+ years of IT experience.
• Specialized in effectively managing mid - sized/large programs with focus on business development and revenue generation by building or enhancing relationships with the Executive Management.
• Align delivery team to support and enable bandwidth, solutions so that the success parameters set by client CXO’s are met
• Specialization in extending cost benefits to customers by effectively leveraging Global Delivery Model (Onsite/Offshore) model, cross functional and varied location based teams with 50+ team members.
• Specialized in legacy modernization/ legacy decommissioning projects using J2EE technologies in Global Delivery Model.
• Good exposure to Pre-sales activities like - Case-study, Initial Questionnaire, POC, Estimation and Customer calls. Involved in preparation of Proposals, SOWs and Work estimates for potential projects with major clients
• Significant managerial and leadership abilities, a process evangelist, ability to involve client interaction, spot business opportunities, ensure optimal utilization of resources and meet business & profitability targets
• Strong Project & People Management skills involving planning, execution and tracking projects with the ability to lead, acting as a liaison between business users and technical staff, motivate and provide technical guidance to the team
• Self-motivated, Adaptive to new methodologies/technologies, drive teams to accomplish on time, on budget and near Zero defect delivery in almost all projects, Detail-oriented with commitment towards team success
• Experience to work with the client management and manage financial documents of engagement like project change requests.
• Excelled at delivery management encompassing all the phases of Software Development Life Cycle and steady state support of the programs.
• Result driven professional with experience in managing Fixed Bid as well as T&M Projects in both Agile and Waterfall methodologies
• Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management.
• Equipped with good verbal and written communication skills on negotiation, facilitation, presentation and product demonstrations
• Demonstrated excellence in delivering fixed cost project’s with effective scope management.
• Expertise in collaborating various functions and teams within organization to achieve goals set by management.
• Expertise in creating & measuring project plans with focus on client expectations, risk and change management, quality assurance, milestones and resource utilization.
• Established platform to encourage best practices & redefine standards
• Excelled at providing end to end solution to customers from requirement analysis to production support.
• Received A+ Manager of the Year Award for CSC for helping the development team’s work/life balance and also meet the customer expectations for time delivery of the project termed as “complex”
• Successfully led the team to win the CSC Pinnacle Award - GOLD in 2010 winning cash reward of $3000.
• Nominated for Chairman’s Award for Technical Excellence CSC.

WORK EXPERIENCE:

Confidential, West Des Moines IA

Project Manager Senior Leader

Responsibilities:

• Annual revenue of USD 4 Million across multiple projects at FBL Financial while managing team size of 40+.
• Focus on opportunity pipeline resulting from changes in IT strategy with the organization and working closely with respective CSC team to convert the opportunities into business. For example developed and proposed the solution approach to reduce Mainframe costs by migrating to distributed databases.
• Involved in any new/repeat business and contract negotiations with client management.
• Ownership and focus on building relationship with senior leadership in the Client Organization within Business as well as IT Management resulting in Relationship & Account Growth.
• Assisted in developing new business proposals and introduced new technologies to enhance competitiveness of company services.
• Provide financial projections and budgeting forecasts for the Financial Year based on actuals and growth opportunities.
• Chaired weekly/monthly status review meetings of the projects as reported by project manager, technical leaders, and other team members from different geographies
• Excel at IT Management with focus areas as Proposal, Planning, scope & cost, contract, people, execution, risk and security management.
• Closely work with client as well as internal team to manage the resourcing across the accounts based on the account growth opportunity.
• Addressed account specific service problems and prioritization of work requests.
• Excelled at providing end to end solution to customers from requirement analysis to production support
• Status reporting, Client communications, steering committee/governance meetings, DA reporting, billing and invoicing.
• Reviewed and approved the cost and effort estimates of ongoing development projects
• Track and manage resource allocation based on budget for the account.

Confidential

Project Manager

Responsibilities:

• Complete ownership of all the deliveries made by CSC team for Producer Incentive & Compensation (PIC) project.
• Set up software delivery processes for the execution of services in the account
• Excelled in Legacy System modernization by providing cost-effective solutions for migration to distributed platforms.
• Excelled at partnering with customer executives/sponsors to reduce cost, improve service to gain customer confidence.
• Excelled at partnering with technology, business and execution teams based in different geographies.
• Actively worked with Senior VP/Managers from Agency Services at FBL to ensure the Commission calculation process for Life/P&C/Health/ Mutual Funds meet the desired thresholds.
• Worked closely with Senior VP/Managers from Marketing & Distribution make sure the Annual Contest/Seasonal Campaign (Incentive framework) are delivered in time in cost effective manager achieving business goals.
• Worked closely with the FBL’s Project Manager to come up with the Testing strategy for the project by building the framework to compare the Legacy/PIC commission reports.
• Coordinate communication between functional areas and clients to ensure integration of existing and new service offerings.
• Successfully led the development and implementation of Producer Incentive Compensation PIC for Farm Bureau Ltd.
• Worked closely with senior management of Property & Casualty division at FBL to add additional onsite/offshore resources to maintain and enhance Membership Account Management (MAM) Application.
• Worked as a domain consultant by providing guidance to team on P&C Insurance domain related queries
• Lead the transition of CSC development team efforts to Agile methodology in order to align with the long term IT Strategy at FBL.
• Experienced in Conflict Resolution and Consensus Building Techniques.
• Manage the Custom Satisfaction Survey (CSS) and implement improvement areas from that in order to strengthen relationship.
• Own requirements elicitation, estimations, design and development of new enhancements.
• Managed delivery from various smaller teams in the project i.e. Production Factors Team, Batch Validation/Commission Team, Contest Team, Control-M Job scheduling Team and Reports Team.

Confidential

Technical Manager/Lead

Responsibilities:

• Business-tier development using Hibernate and Core java in multi-tiered web application.
• Presentation tier development using Spring-MVC, JSF, JavaScript, SOAP Web services in multi-tiered web application.
• Technical Architecting and Solution Designing working closely with the client’s Business and Technical teams
• Review design and track closure of the design phase
• Designing and Integrating disparate Applications and Jobs to build a consolidated Batch-Cycle and configuring the cycle in Control-M
• Solution Architect and Technical Coordinator by working at onsite (client location) for 1+ years
• Design and Development of Batch process framework using Java/Spring-batch.
• Design and Development of Contest framework using Java/Spring-batch. The Contest framework is focused on empowering the Sales and Marketing servicing team to be able to independently define a new Contest, Sub Contest, Campaign etc.
• Design and Development Java based Query Rules engine. This tool provides the ability to configure query/search criteria details in an XML so that it can be used to fetch the data internally using Hibernate.
• Design and Development of PIC - Compensation Engine which is primarily the core of Commission System. This is an XML based tool which takes various factors like Producer factors, Policy Factors, Grouping Factors and Manager factors as input and determines commission rate.
• Managing a development team of 8 team members.

Confidential, Birmingham Alabama.

Team Lead

Responsibilities:

• Actively involved in the ePower transition to DST Global Solutions, India and conducted 5 week training at DST India.
• Architectural re-design of ePower Inbox functionality to improve the performance of ePower application.
• Architectural re-design of ePower java services to replace transidiom with COBOL API’s to improve the performance of ePower application.
• Architecture definition for the application with the Technical Architects of the team.
• Production support for 18 ‘ePower for PowerSTEPP’ clients and 4 ‘ePower for MHC’ turn key clients including technical Support to ePower Sales/Demo team.
• Successfully completed the migration ePower production server for PowerSTEPP from Birmingham, AL to Kansas City, MO.

Confidential, Long Beach, California

Software Engineer

Responsibilities:

• Trained at the world class facilities at Infosys Technologies Limited, India on Software Development Methodology, Quality Process, Programming Languages and Database Systems
• Implemented state of art technologies like Struts framework, J2EE, Service Oriented Architecture, EJB, Hibernate, Oracle, Web sphere Portal and Application Server, Crystal Reports reporting server. Strong and effective usage of UML methodology for generation of requirements and design
• Design, build, test and deploy a web-based solution that reproduces the functionality of source ATMS system.
• Design a normalized Oracle 9i database for the target environment.
• Detail and High Level design for batch programs
• Leading build effort of crucial modules with team size of 4
• End to end execution of enhancements on the application