SUMMARY:

Customer service driven and work well independently and as a team member in a culturally diverse work environment. Strong interpersonal and cross - cultural communication skills with experience managing offshore and remote project teams. Building a cohesive and motivated cross functional project team and managing stakeholders.

TECHNICAL SKILLS:

Microsoft Office 365 applications: Word, Excel, MS Project 2013 server, PowerPoint, Outlook, VisioClarity, WorkbenchServiceNow, Remedy, HIPA Microsoft Team Foundation ServerSharePoint

Cyber Security: Network, NIST, ISO 27002, SIEM, PCI,HIPPA,ITIL,CISSP Asset Management

PMBOK/Agile: Scrum methodologies, SDLC, ISO 9001, Internet, Adobe Acrobat.

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, Ohio

Cyber Security Risks Project Manager

Responsibilities:

• Collaborate with senior management, IT engineering, and implementation, operation teams to identify, prioritize, develop and track strategic IT security project initiatives aimed at remediating vulnerabilities in enterprise infrastructure and operational environment.
• Worked with onsite service technicians to troubleshoot, install, remediate and follow up using Remedy
• Develop project plans using MS project server 2013 and SharePoint
• Responsible for implementing the NIST Cyber security Framework Using COBIT 5 by identifying, protecting, detecting, responding and recovering to these needs
• Successfully lead SMEs to assess cyber security risks linked to vulnerabilities and developed enterprise wide mitigation and remediation projects.
• Scheduling service and project meetings with vendors and clients to plan and implement project deliverables and engaged supporting teams for tasks completion
• Lead and participate in the development, review and delivery of project deliverables identified in the project plan.
• Conducted vulnerability assessment and auditing and managed risks in Archer
• Communicate project issues, progress, expectations and build commitment from key stakeholders.
• Worked with vendors and customers to identify and manage RFP/SOW deliverables in project scope and plan.
• Successfully planned and managed cyber events simulation and preparedness projects within the bank and specialized third party actors.
• Executed key program requests, technology project deployment coordinating with business, project team and operations to ensure requests are communicated across the enterprise.
• Manage critical project dependencies to ensure that all requirements are syndicated to relevant work streams and business partners.
• Identify critical risks and issues and drive resolution, Asset Management, escalating to senior management, stakeholders using contingency planning and appropriate risk management procedure

Confidential, Columbus, Ohio

IT Project Manager

Responsibilities:

• Responsible for leading agile teams in implementing financial IT projects within IT Solution Areas (Bank Business Service Areas- Mortgage, Lending, and Marketing).
• Manages data outputs of security monitoring tools and proactively drove appropriate security measures to protect the enterprise and end users
• Lead all aspects of information technology projects and multiple IT projects, including project planning, execution, timing, functionality, quality, communication and budgeting.
• Created a comprehensive information NIST-800 security policy framework, and supporting procedures, standards, and guidelines
• Successfully implemented of security requirements for Beacon projects
• Apply project management and systems development lifecycle process to information technology projects from the original concept through the final implementation as well as ensures that the projects are aligned with nationwide standards and IT strategies.
• Managed and coordinated internal resources, third parties vendors in executing integration projects.
• Managed agile team to deliver quality projects for business owners
• Managed onsite technicians/SMEs and track deliverables to completion
• Manage Confidential Lending and Mortgage projects like Loan Launch, Secure Lending, LOS Underwriting and Fiserv Upgrades.
• Managed and monitored risks metrics and change requests
• Prepared, tracked and analyzed project budgets for variance
• Produced WBS define project phases, activities, tasks and deliverables for multiple bank IT projects.
• Managed IT Building/Data center migration and deployment using manual and automated SQL DB.
• Produced and coordinate project communication, metrics and weekly updates to relevant stakeholders on project performance and progress.
• Responsible for managing project costs, estimating and forecasting.

Confidential, Dublin Ohio

IT Project Manager

Responsibilities:

• Manage multiple with low to high complexity Tech Refresh/infrastructure integration/data center migration and SAP projects in China for Confidential
• Conduct project quality assurance review for International PMO projects
• Managed Windows 10 rollout for acquired businesses in China.
• Collaborate with ServiceNow Admin for process improvement
• Prepare PSRs on multiple projects for weekly executive presentation
• Coordinate and developed resources leveling and project teams/services engagement process
• Administer multiple and PMO SharePoint sites - grant permission, upload, and update and create repositories and architecture.
• Manage cross-functional US and China teams for effective project alignment and delivery.
• Managed IT auditing, vulnerability and remediation projects
• Managed risks and update via archer
• Produce WBS; define project phases, activities, tasks and deliverables for multiple projects.
• Produce and coordinate project communication, metrics and updates to relevant stakeholders on project performance and progress.
• Responsible for managing project costs, estimating, forecasting, and reporting on variance.
• Schedule and moderate web and onsite meetings using Lync, Skype, WebEx, take and develop minutes to communicate to project teams.

Confidential, Irving TX

MS Implementation Project Manager

Responsibilities:

• Develop project plans in alignment to scope and schedule.
• Enterprise-wide healthcare software implementation incorporating medical staffing, benefit, eligibility, scheduling and payer system in a cross functional environment.
• Coordinating 21 concurrent Shift Wise software conversions and implementation projects in a cross-functional agile team environment. Resolved problematic technical issues
• Documented workflows and incorporated comprehensive training plan to medical staff that more than doubled access intake and compliance rate.
• Coordinated Shift Wise software project that integrated medical and paramedical staffing with scheduling, onboarding, eligibility, benefit and payer system
• Analyze and discuss the potential risks/benefits involved in using the Shift Wise software technology solution to address the business and affordable Act requirements.
• Track and document risks, opportunities and open action items/issues to meet quality and project goals.
• Create charts, document, analyze and manage KPIs/dashboards for ongoing projects.
• Schedule and execute project team meetings and develop minutes.
• Monitor project progress and develop weekly/monthly updates and status reports for team and executives

Confidential, Columbus Ohio

Project Manager

Responsibilities:

• Coordinate software license transfers and software harvesting projects
• Collaborate with functional project managers to ensure alignment with projects scopes and goals
• SharePoint maintenance: create, edit and update project plans, communication artifacts etc.
• Collect and analyze business requirements into technical requirement for project scope and solution delivery using agile methodology.
• Properly re-planned the project projects that were behind budget and behind schedule.
• Convene and moderate meetings for SWLT project team and core group
• Monitor and manage risks metrics with owners until resolution
• Performed Work Breakdown Structure to align teams with tasks, timelines and budget
• Maintain Microsoft Project Schedules, monitor tasks durations, completions, delays, costs, variance report.
• Manage Software Asset Management team resources with vendors and

Confidential, Polaris

IT Project Manager

Responsibilities:

• Produce and coordinate project documentation and updates to relevant repositories
• Coordinate enhancement, security and compliance projects on financial platform
• Conducted Risk Assessment based on NIST and ISO standards controls
• Tracked variance, schedules and project resources and assigned duties by managers.
• Resolved problematic technical issues Performed data entry, updates on account status, payments, customer data and database maintenance as well as quality board coordinator, subject matter expert and facilitator for process improvements and projects.
• Managed projects using Excel spreadsheets, MS Word, Adobe Acrobat and SharePoint for updates and data management
• Manages data outputs of security monitoring tools and proactively drives appropriate security measures to protect the enterprise and end users.
• Develops process documentation, standards, policies, and architecture designs that Collaborated with Business Partners and works cross-functionally with departmental team members.
• Implemented vulnerability remediation projects

Confidential, Groveport, Ohio

Project Manager

Responsibilities:

• Gather and analyze information using agile on existing business processes in order to make recommendations for business systems and process improvement
• Project budgeting, resources allocation, planning, evaluation and implementation support
• Developed and implemented quality assurance procedures, resolution, process improvements, controls and worked with relevant stakeholders across departments
• Software and hardware projects: delivery, upgrade of multipurpose electronic and IT devices per clients’ specification. Perform reviews of projects, documentation and reports
• Troubleshoot, diagnose, test, and resolve technical issues of process development and enhancements. Also a project team lead coordinator for stakeholder relationship management