SUMMARY:
Diana is an Information Systems Professional with over 20 years of experience in the IT Industry. She has diverse background working in both public and private sectors. Her expertise includes: project planning, systems analysis, troubleshooting, quality control, scheduling and planning, and tracking results of PeopleSoft HCM. She is highly knowledgeable in software developments, requirements analysis, fit gap design, database design, QA and testing. Diana has lead five successful full implementations from Legacy Systems to PeopleSoft. In addition, Diana has strong communication, presentation, analytical and problem solving skills.

• Industry Experience: Pharmaceutical, Management Consulting, Retail, Manufacturing, Higher Education, Financial
• Functional Experience: Sr. Project Manager, Functional Data Warehouse Team Lead, HCM Functional Lead, Senior Consultant, Project Manager, Project Lead
• Technology: PeopleSoft Products Versions 8.0 through 9.0: PeopleSoft Global Performance Management, Profile Management, Candidate Gateway( Recruitment), CRM (Customer Relationship Management), GCP (Grants, Projects and Contracts), GPM (Global Performance Management), HCM (Human Capital Management) North America/Global Payroll/T&L, Benefits (Ben Admin, Billing, eBenefits and COBRA) ESS (Employee Self Service), MSS (Manager Self Service) ELM (Enterprise Learning Management) TAM (Talent Acquisition Management), Absence Management, Compensation, Stock, Data Warehouse, PS Query and 8.4 Tools, Tesseract Mainframe system
• PM Tools: SharePoint, MS Project, Excel, PowerPoint
• Degrees/ Certifications: BS Business Administration

PROFESSIONAL EXPERIENCE:

Confidential,EAPT Solutions Current
Senior Project Manager/Recruiting Manager

• Analyzed project scope and aligning management and customer expectations using PeopleSoft Compass Methodology.
• Establish project procedures: Strategy, Planning, Structure, Construct, Transition and Deployment.
• Developed project progress measurements by following standards, reporting status, and tracking actual against plan.
• Recruit and Approve consulting candidates for projects.

Pfizer April 2007 to May 2009
Senior Project Manager/Functional Team Lead

• Worked as a Functional Lead for Conversion of PeopleSoft 8.3 to 9.0. Once functional work was completed, I was asked to work as a Senior Project Manager on this project and was responsible for: UAT Regression Testing& Release Strategy, Data Privacy, Quality Assurance and Development of Web Help Desk to resolve functional and technical issues.
• Analyzed project scope and aligning management and customer expectations.
• Establish project procedures: utilizing PeopleSoft Compass Methodology.
• Developed project progress measurements by following standards, reporting status, and tracking actual against plan.
• Managed project progress through change control and acceptance.
• Worked with Legal Department on certifying privacy information met with Pfizer policy.
• Lead the development of an HRBT Portal for HRBT users to open tickets with Private Information.
• Conducted post project evaluations to assure that the project met the original objectives and to document lessons learned.
• Provided management to offshore support in Costa Rica and India who assumed responsibility for the Help Desk.

Functional Lead

• HCM Functional Lead for the implementation from PeopleSoft 8.3 to 9.0.
• Lead the offshore team that would provide support after transition.
• Updated Pfizer’s Director on HCM transition plan and risks.
• Lead Project Planning, System Configuration and validation upgrade with Data Warehouse Team and Conversion Team in St. Louis.
• Responsible for data mapping for hundreds of PeopleSoft tables from version 8.3 to 9.0.
• Lead the Fit/Gap Sessions and managed the Problem Log.
• Design functional specs meeting Gap Analysis.
• Team Lead in the implementation and training for PeopleSoft Candidate Gateway (recruit), Talent Acquisition Management and Enterprise Learning Management and Absence Management.
• Lead the implementation meetings and answered questions relating to what was being converted in PeopleSoft HCM and how the processes would be changing in version 9.0.
• Managed PS benefits team (programmers and business users).
• Worked with benefits department to create detailed design documents.
• Implemented the new benefits structure in PeopleSoft using Benefits Administration. Set up benefits eligibility, event rules, etc.
• Lead the Data Warehouse Workforce Reporting team in understanding what changes were required to update the reports to PeopleSoft 9.0.
• Lead the Data Warehouse Interface team in understanding what changes were required to update the interfaces with HCM 9.0 information.
• Managed the development of test scripts, testing and resolutions for the upgrade to version 9.0.
• Scheduled and lead the conversion team for QA of solutions to delivery requirements.
• Complexities in this project included a global implementation, extensive budget and plan status and tracking progress of conversion, large volume interfaces, ledger extensions, system transition EPM (data warehouse), multiple instances and many business units.
• A dedicated resource to HCM side due to my knowledge of all PeopleSoft modules.

Confidential, December 2006 to April 2007
Senior Consultant

• Senior consultant supporting all aspects of the PeopleSoft HCM system.
• Responsibilities included the development, testing and roll out of the new Credit Plan for employees who waived their medical benefits.
• Developed and tested adding a new Vision Plan for 2007.
• Created specs for adding these plans to a customized Benefit Summary Report.
• Worked as a liaison between the users and IT.
• Worked with payroll to add the credits as additional pay.
• Built a statistical Maternity Calculator using excel that will be added to the web so employees can see the amount of weeks paid and job protection they are eligible for before taking their maternity leave.
• Developed queries to determine payroll issues and provide subject matter experience.

Confidential, May 2006 to November 2006
Senior Consultant

• Senior consultant responsible for the auditing, developing and redesigning departmental reporting structure in order to prepare and provide accurate and timely employee organizational information to senior management.
• Provided benefit and payroll support on any production issues.
• Worked as a liaison between functional users and technical team.

Confidential, September 2005 to April 2006
Senior Consultant

• Provided strong functional service regarding product capabilities, solutions, and functional requirements to ensure that the product is meeting client expectations.
• Vital in troubleshooting various HR, Benefits and Payroll production issues during upgrade. Examples: support the users in the development of Garnishments/Taxes and the interface/files to and from ADP after every payroll.
• Provided detailed documentation.
• Worked with the Tax area to test the 2006 PeopleSoft Tax updates.
• Provided production support in balancing the hourly payrolls and corrected error messages that occurred after calculating payrolls.
• Supported the preparation for Open Enrollment
• Provided production support to the Retiree group in writing queries to help correct errors.
• Trained users on running reports and what information these reports contain.
• Assisted in correcting 401K errors.
• Made corrections to fit/gap issues for phase 2 production and updates to Psoft tables.
• Provided training and user reference guides for Position Manager, Benefits, and Payroll.
• Added 52 positions for a new group being added.
• Explained why changing position management fields could affect payroll and made adjustments to tables.
• Reviewed 8.9 to document changes that Merck would be required to make when upgrading from version 8.8 to 8.9.
• Participated in fit/gap from PeopleSoft to SAP.
• Merck will be going live with SAP in July 2009.

Confidential, March 2004 to September 2005
Project Manager

• As JLD Associates Project Manager, worked with internal business partners in related groups (e.g. Product Development, Quality Assurance, Engineering, Infrastructure Operations) to align delivery of a PeopleSoft database utilizing PeopleSoft Compass Methodology.
• Managed JLD consultants that provided conversion, interface, reporting, and PeopleSoft table construction support to Target in the extraction of mainframe legacy system data to PeopleSoft HRMS (eRecruit and eBenefits), Benefits T&L and Payroll.
• Managed the JLD team and was co-manager with the Target Project Manager.
• Data mapping from legacy system to PS tables and writing the conversion program/specs was major to the successful implementation.
• Validated that the Psoft tables would support the conversion of the Position Data, Benefits and Payroll data.
• Established and maintained processes to manage scope over the project lifecycle; ensuring and tracking the completion of project deliverables. Target has over 349,000 employees/retirees. This project was implemented on time and within budget and was transitioned to offshore support.

Confidential, October 2002 to February 2004
Project Lead

• As Project Lead, provided leadership and direction to project team by understanding business processes, gathering requirements, identifying potential usability issues and ensuring that an appropriate level of application quality was maintained at all times. The JLD team designed and implemented open enrollment on the Kraft Web site.
• Provided functional expertise to design and implemented Benefits and Payroll modules for the 2003 open enrollment.
• Worked with IT staff on adding Direct Deposit, and Bonds on the Web (Employee Self Service).
• Provided PeopleSoft management expertise in answering questions on PeopleSoft to SAP conversion capabilities and fit gap analyses.

Confidential, March 2002 to September 2002
Project Lead

• Worked with the Project Manager to develop a Work Plan, Charter, Budget and Timeline. These documents were approved by the Steering Committee and utilized during the implementation.
• Co-Managed a team of 13 JLD consultants working with Thrivent employees in the design and conversion of the Legacy Tesseract system and a home grown Agency system to PeopleSoft.
• Acted as the main point of contact between many levels within the organization and played an instrumental role in re-architecting the web site with the primary responsibility for overall usability, site-wide navigation, and internal functionality.
• Provided functional expertise as Team Lead of the Interface Group and Team Lead of the Reporting Group.
• Worked with the HR group to support managing the position data and advising on eRecruit and eBenefits.