Professional Summary:

• Over 3 years of experience in Business Analysis and Software Quality Assurance, Information Technology and Software Testing.
• Experienced in interacting with Stakeholders, User Clients and Developers, while meeting the needs and goals of each parts respectively
• Strong understanding of the business process, scope definition of the project and user and system requirements.
• Created business rules, business requirement document, business glossary and implementation up to functional and technical specifications.
• Extensive experience in managing project requirements, which includes requirement gathering, requirement rating/analysis and requirement priority assignment.
• Experienced in interviews, questionnaires, brainstorm meetings, focus groups, prototyping, cost/benefit analysis and risk analysis.
• Involved in development and Maintenance of documentation using the templates according to established company guidelines using MS Office Tools including MS Access Visio and MS Project.
• Experienced in functional, compatibility, reliability, ad hoc, load/stress, usability, installation and security testing methodologies.
• Strong analytical, problem solving, interpersonal skills and an active team player with proven leadership qualities and a strong desire to learn new concepts.
• Excellent oral and written skills to communicate anddocument concepts, models, ideas, information system architecture and user needs.

Business Skills:

• Extensive experience as a business analyst in developing Business cases, Test Strategies, and Scenarios.
• Expertise in Business Tools such as Orthogonal Array (OA) and Design Structure Matrix (DSM), Quality Centre.
• Collaboratewith the design and development teams to create effective design strategies, monitorthe development of the system and ensure compliance with quality standards and client specifications.
• Perform Verification and Validation in each phase of SDLC (Software Development Life Cycle)
• Assured that all artifacts are in compliance with corporate SDLC Policies and guidelines andparticipate in preparing sizing for the project and also in feasibility study.
• Expert in understanding Business Requirements and Technical Specifications and strong analytical skills with an ability to quickly understand the business needs
• Excellent knowledge in creating business cases for Testing Applications with Java, J2EE and also in Mainframe Related Projects.
• Log critical defects that involve complex analysis and ability to quickly grasp concepts andunderstand complicated systems.
• Experience in reviewingapplications as per CMMI Level 5, RUP and follow Veloci-Q in all phases ofdocumentation processes.
• Involve in interacting with the customers, gathering requirements and analyzing the business rules.
• Conduct Peer Reviews and involve in reviewing all test artifacts.

Technical Skills:

Hardware

IBM OS/390, Z/OS

Operating System

MVS, DOS, WINDOWS 95/98/XP

Web Language

ASP, JAVASCRIPT, HTML, JAVA, .NET, SQL SERVER.

Language

COBOL,JCL,C,PERL,TCL/TK,UNIX,VISUAL BASIC

Testing Tools

QUALITY CENTER,QUICK TESTPRO (QTP), ORTHOGONAL ARRAY (OA), CLEAR QUEST, TSO/ISPF, XPEDITOR, FILE AID, CHANGEMAN, SPUFI, DESIGN STRUCTURE MATRIX (DSM)

Databases

DB2,MS-ACCESS,ORACLE

Others

MS OFFICE,MS EXCEL,HTML

Educational Qualification:

Bachelor of Engineering (B.E)
Certifications:

ASTQB – American Software Testing Qualifications Board (Certified Tester)
NIIT – National Institute of Information Technology (Certified C Programmer)

Professional Experience:

Confidential,Role: Quality Analyst/Project Engineer
Location: Bangalore, India
Date: July 2007 to July 2009


Responsibilities:

• Analyzed the Software Requirements, Business Requirements and Developed Test Strategies, Test Cases and Test Scripts.
• Acted as a liaison between stakeholders, business users, Technical Team, Managers and Testing Team that has a business problem to gather requirements.
• Conducted meetings/interviews and JAD sessions with stakeholders, Business user, Technical team ,Testing Teamto collect business requirements.
• Identified and documented issues, risks, gaps, descriptions, impacts and provided recommendations and alternatives to develop the application that meets the user requirements.
• Conducted milestones planning of the project through walkthrough and meetings involving various leads from Development, QA and Technical Support teams.
• Guided the development team to interface requirements and the QA team in creating test strategies and also coordinated and performed testing of critical applications.
• Created and managed project templates, use case project templates, requirement types and traceability relationships
• Created customized Documentation templates and status reports in MS Word, MS Excel for the entire Testing team.
• Conducted functional walkthrough, User Acceptance Testing (UAT) sessions, and assisted the development of User Manuals for customers.
• Created targeted questionnaires for SME to gather requirements and educate clients and stakeholders on the benefits and risks associated with the project
• Actively participated in Pre-Testing that included review of the requirement documents, studying the use cases for developing test plans and collection of test data.
• Created business requirements and helped system analysts in converting them into System Requirement Specification (SRS) document.
• Participated in weekly review meetings to report the documented test metrics and defects found in the System with the help bug Reports using Clear Quest
• Run JCLs and produced daily reports in the backend environment.
• Created Traceability Matrix between Requirements and Test Cases using DSM
• Acted as a liaison between the developers and management staff and was instrumental in resolving conflicts between the management and technical teams.
• Attended Change Request Meetings to document corresponding changes and implemented procedures for enforcing changes as required
• Perform user acceptance testing (UAT) and provide (24/7) Production support.
• Followed Configuration management guidelines to establish and maintain the integrity of components ,data and documentation through the project lifecycle
• Performed analytical approaches such as risk based testing where testing is directed to areas of greatest risk
• Possess good knowledge about Charles Schwab’s Cash Management Technology process, Client Central System and Integrated Cashiering System used by Schwab employees.

Professional Experience

Confidential,
Role:Project Engineer
Location:Coimbatore, India
Duration:June 2006 to April 2007

Responsibilities:

• Analyze the Business, Functional Requirements and streamline the various coding and testing activities.
• Develop the Adaptive Cruise Control System using C programming language along with other senior developers and technical experts.
• Prepare daily status reports and perform regression tests to ensure product integrity after modifications and enhancements.
• Perform Unit, Functional tests of the software by creating various test scenarios
• Prepare documents explaining each and every phase of code development and enhancements for backtracking various changes.
• Perform peer review and also participate in the requirements gathering meetings.
• Perform black box, white box testing and implemented quality assurance standards using Use Case Documents.
• Document the deviation of test results from expected results
• Review tests developed by others and write test summary reports based on the information gathered during testing.