SUMMARY:

• Senior RPO/MSP Sales Manager with extensive experience in executive, permanent and consulting services.
• Specialty niches include providing a complete range of IT, Finance, Executive, HR, Sales, and Legal outsourced projects and strategic talent acquisition services.
• Expert full life cycle recruiting, staff augmentation, and consulting services management.
• Superior ability to build consulting practices and other teams for a wide range of client verticals.
• Concurrently, as an expert recruiter, I have personally hired approximately 800+ people as well as managed recruiting and sales operations directly since 1996 for projects up to 500 new hires. Wide ranging experience with consultative sales training and project methodologies like: Solution Selling, Spin, Miller/Heiman, Method 1, PMP, and Six Sigma.

TECHNICAL SKILLS:

• Enterprise RPO/MSP Sales Leader
• Strategic Account Development/Management
• Extensive experience in vendor contract management and procurement
• Executive Summaries and Operational Reviews
• Full life cycle solutions partner for executive team (project team leader Agile/Lean)
• Best Practices Implementation
• Experienced management team collaborator
• Managed Staffing Metrics/KPI programs
• HR/ATS Platform Review
• Custom HR staffing model implementations
• Value Added Staffing Solutions
• Expert at vendor alliance partnerships
• Solid CRM Systems user (SalesForce)
• Collaborative sales and management skills
• Superior interpersonal skills
• ATS expert includes most major systems

PROFESSIONAL EXPERIENCE:

Independent Director

Responsibilities:

• Provided exclusive RPO talent management solutions and ATS vendor platform implementation services to 20 clients for past 6 years
• Provided large and small scale enterprise contract and retained staffing services to directly to "C" suite
• Specialized in executive, sales, IT, finance, HR, and legal talent acquisition services
• Staffing solutions SME to clients in an advisory capacity for projects up to 500 new hires
• Average projects ranged from 35 - 80 plus new hires per engagement
• Targeted national and regional companies in the 10 verticals with a focus on banking, healthcare/pharma, and manufacturing
• Best practices focus on complete range of enterprise solutions and personnel
• Managed integration of vendor management tools (ATS/CRM)
• Provide Executive Summaries for CRM and vendor platform review for clients
• Expert manager for recruiting and HR teams during these exclusive projects
• Managed all contract negotiations for services including 3rd party staffing agreements
• Proven management partner for senior executive team (Center of Excellence)
• Contract and Vendor services negotiation/review for all external HR service areas

Director

Responsibilities:

• Responsible for hiring for all 5 national consulting offices and hired 3 additional technical recruiters to work as part of my team with nearly 200 open job orders monthly
• Implemented staffing plan from corporate for new 3 year project to rebuild and rebrand the direction of the IT groups within MSI
• RPO Project included strategic IT hires within IT Risk/Security, Agile project management, Oracle Enterprise Solutions including the IAM Suite, ATG E-Commerce Suite, Fusion MW, Salesforce CRM and technical leads, Mobility Developers/Java Web/Cloud, Hadoop, Network Admin, etc…
• Provided 20 unique new hires YTD, 3rd/4th Waves in a 6 Wave hiring lifecycle that will end next year
• Project was drive by Agile framework for weekly reporting basis
• Attempted to streamline hiring process for all internal divisions with moderate success due to internal barriers
• Successfully kick started the building of internal pipelines from ground zero with no active candidates at inception

Director

Confidential

Responsibilities:

• Functioned as managing recruiter and provided customized talent solutions on contract to the COE, CIO, And CFO directly
• Provided a complete range of personnel for FTE including IT, executive, sales, HR, and finance positions
• Managed the selection, review, and implementation of a “best of breed” HR ATS platform for the organization
• Implemented HR ATS platform via Agile methodology and managed weekly reporting and delivered executive summary on state of internal hiring practices to senior management
• Streamlined overall hiring processes for all internal divisions to a far greater level of efficiency than was available at project inception (reduced timelines and federal compliance issue by a factor of 3)
• Successfully hired 45 people across the enterprise in all critical areas including IT, executive management

Regional Director

Responsibilities:

• Provided large scale national teams/managed professional solutions for outsourced national mortgage services
• Managed Eastern U.S. territory of approximately 600 accounts
• Assumed all business development duties to strategic named accounts
• Provided proprietary financial products, services, and technology solutions (SaaS/PaaS)
• Provided national personnel solutions for enterprise product and vendor platform integration projects
• Managed client support teams of product/project managers, SME’s, software integration developers, etc…
• Recruited additional support from internal channels as needed
• Developed extensive regional marketing plan for products, services, vendor platforms, and solutions
• Created internal alliances to enhance existing products/new product development
• Managed client relationships as main point of contact for other internal verticals
• Attained Preferred Vendor status for and bundled multiple services and products for
• Achieved $4 million run rate for by intensive collaboration with other business units

Senior Contract Recruiting Manager

Responsibilities:

• Long term contract engagement to provide technical and financial personnel
• Provided candidates with combined technical ERP financial backgrounds like Oracle, PeopleSoft, SAP, Hyperion, SAP, .NET, Java, with accounting, CPA, CIA, MBA backgrounds
• Recruited for national accounting practice and hired 26 external mid to senior level candidates
• Recruited 10 additional internal clients for various technical positions
• Collaborated with multiple department heads and formed solid internal alliances
• Built teams for multiple national locations
• Extensive management of new job requisitions and ATS platform
• Intensive use of applicant tracking system to manage 60-100 pipelined positions at a time
• Negotiated contracts with external recruiting firms for occasional additional help
• Highest number of external new hires in last 5 years for client of all contract recruiters on team
• Hired contract personnel as needed through Manpower as our primary vendor for talent management

Regional Business Development Manager

Responsibilities:

• Delivered customized RPO/MSP solutions for clients throughout the Midwestern region
• Assumed existing regional client base and increased sales by 500% in 6 months
• Increased initial head count from 10 to a steady 60 hourly consultants in first 90 days
• Delivered large scale personnel solutions to regional and major national accounts (Sears/Discover/Allstate, AT&T, State Farm, Navistar, BP Amoco)
• Extensive hands on account management and direct recruiting when needed
• Expanded business services to include project management and outsourcing service
• Managed and developed all vendor contracts and relationships
• Managed all current and new vendor contract negotiations
• Increased penetration in existing accounts with preferred vendor relationships
• Added substantial number of new consultants to financial services group to major clients in the region
• Managed bid process and all RFP related issues for the region

National Account Sales Director

Responsibilities:

• Developed Eastern and Midwestern regions for sales of our mortgage technology based products and services to the financial and banking sectors. Managed sales process and clients for Tier 1 financial institutions. Managed a team of 6 that included recruiters to product managers, SME’s support personnel, etc.…
• Delivered strategic customized solutions and provided large scale teams of support personnel for national accounts
• Managed channel and reseller relationships for Eastern and Midwestern US market
• Additional duties included client onboarding, vendor platform training, RFP/RFQ’s, recruiting, and project management
• Downsized due to loss of senior management of division (products and services temporarily mothballed)

Director

Responsibilities:

• Managed the complete sales life cycle as a senior B to B solutions sales manager with clients from the top 400 financial institutions in the U.S. Also managed a team of 10 direct reports: recruiters, related product managers, subject matter experts, and technical team members for special projects
• Delivered professional managed services solutions and teams to clients for outsourced mortgage services
• Managed and developed new relationships with major vendor and service providers in the financial services vertical.
• Managed technical sales support teams including product managers, technical personnel, and director level staff
• Responsible for client development, sales management, RFP/RFQs, addressing contract and pricing issues; superior knowledge required in technology infrastructure and systems
• Performed strategic planning, recruiting, and consultation for large-scale system integrations and technical product deployment
• Client stakeholders targets were predominately senior level executives to “C” suite
• Extensive large scale business development efforts
• Target market included all major Midwestern and West Coast banks and lenders
• Negotiated pricing, delivery terms, and service level agreements
• Company was sold to Fiserve and received generous severance package

Director

Responsibilities:

• Provided professional MSP managed services solutions to target lender markets in the 14 state Midwestern region
• Provided a complete range of proprietary software and vendor platform solutions to that included project management duties and staffing services to a 14 state territory including appraisal/valuation, forensic investigation/review services, title insurance services, mortgage analytics, LOS platforms, etc.…
• Managed various teams of national staff - outsourced operations and support personnel
• Trained new client staff on products and services
• Extensive daily conflict resolution and transaction analysis with clients
• Rebuilt territory revenue from $30K per month to $450K per month within one year
• Recruiting of clients to participate in solutions partnerships with the goal of forming strategic alliance partners. Managed regional operations, including profit and loss responsibility, contract review and analysis, recruiting, evaluation of sales performance, troubleshooting and problem resolution
• Managed 300+ accounts for region
• Added an additional 25 major accounts over a 2 year span including Confidential
• Streamlined delivery of products and services to correct business group within my division
• Monthly management review of production with clients

Senior Contract Recruiting Manager

Responsibilities:

• Managed and outsourced the entire hiring process for the consulting services practice that comprised nearly 800 national and international consultants as the single point of contact.
• Exclusive 2 year RPO project to manage all IT recruiting for consulting practice for sales, management, and IT personnel
• Responsible for hiring for all 5 national consulting offices and hired 3 additional technical recruiters to work as part of my team with nearly 200 open job orders monthly
• Responsible for successfully hiring approximately 200 top level IT professionals including the CIO and various regional directors as well as senior level staff that had a minimum of 10 years experience as multi-platform development and systems integration experts ( MVS/Unix/Windows—MQ/Tibco, SAP, Peoplsoft, Oracle, Sybase, OOD/OOPS, Java, C/C++, Cobol, etc…)
• Managed team of external contract recruiters to help supply personnel as needed
• Reported to regional directors and senior management and operated on a peer level with them
• Directly responsible for a $2 million dollar savings ROI for two years reducing the uncontrolled 3rd party agency recruiting fees substantially
• Involved with senior management and had an intimate knowledge of most consulting projects
• Specialty areas of sourcing included: software development, research and development, consulting and technical services, customized applications, large scale integration, middleware, network connectivity and integration, ERP based deployment of technology, systems programming, pre and post sales architects, practice managers, and senior level project management
• Built a special team of application development experts to help IBM build the MQ Series Middleware product line of 40 developers ranging from technical architects to senior software developers