PROFESSIONAL SUMMARY:

• Over nine years of experience in all phases of the SDLC
• Development of scope, schedule, and risk analysis
• Ability to manage multiple projects under tight deadlines, often with competing priorities and complexities
• Experience in developing and maintaining project risks using Project Management Accountability Tool (PMAT) and Project Management Center (PMC)
• Ability to work collaboratively with Business Analysts, Testers, Developers and other team members in complex projects which require interfaces and collaboration between multiple platforms and agencies
• Strong verbal and written communications skills
• Able to work independently with minimal supervision, established priorities, meet project milestones and deliverable dates
• Experience in designing and executing test plans, test cases and test deliverables and through understanding of SDLC
• Experience in creating Work Breakdown Structures WBS thorough the use of MS Project
• Experience in consulting and providing services to commercial and federal agencies

PROFESSIONAL EXPERIENCE:

Confidential, McLean, VA

Project Manager (Senior Consultant)

Responsibilities:

• Advanced Engineering Tier III lead for the Operations and Maintenance (O&M) effort of the Continuous Diagnostics Mitigation (CDM) engagement
• Interview candidates against open job requisition and onboard suitable resources
• Establish the Advanced Tier III Engineering team for the purpose of continuous fortification of cybersecurity of government networks and systems
• Update the CDM operations staffing plan to reflect planned losses or gains in staffing
• Manage team of engineers to provide 14 federal departments and agencies with continuous technical support for capabilities and tools such as BigFix, RESONE, ForeScout, Splunk, etc. that identify cybersecurity risks on an ongoing basis
• Prioritize cybersecurity risks based on potential impacts, and enable cybersecurity personnel to mitigate the most significant problems first
• Produce and maintain process transition and Standard Operation Procedure (SOP) between Tier I, Tier II, and Tier III team
• Collaborate with vendors and establish a troubleshooting teleconference bridge for cross - team troubleshooting activities for Commercial-Off-The-Shelf (COTS) tools
• Interact with vendors and evaluates vendor products for vulnerabilities and recurring issues
• Oversee and maintain Change Requests (CR) and ensure appropriate Configuration Management (CM) procedures for new patches and builds are employed
• Initiate telephonic or email notification to senior leadership (Principals and Partners) if an issue meets management escalation criteria

Confidential, Arlington, VA

Product Manager/SCRUM Master

Responsibilities:

• Perform market assessment for product viability, industry competitiveness, and development of an entrance strategy
• Directly manage cross-functional projects that span Consulting, IT, Operations, Vendor Management, etc.
• Facilitate ongoing and timely communication with and between internal teams, government client, vendors, and other partnering agencies
• Worked on Scaled Agile Framework (SAFe) practice at an enterprise level
• Lead the daily SCRUM meeting and guide QA's and Developer's regarding the defects, specification and mapping documents
• Lead Sprint planning meetings to prioritize User Stories in order to produce and maintain the product back-log
• Lead release planning meetings, daily standup, and retrospective meetings
• Produce and maintain burn-down and burn-up charts for key deliverables
• Responsible for all aspects of the product life cycle ranging from setting product definitions, leading product core teams and launch activities, and product sustaining
• Work closely with various technical and functional groups such as Engineering, Information Management (IM), Information Assurance (IA), and Enterprise Infrastructure (EA) to determine and define product requirements
• Coordinate subcontractor efforts, manage change requests, document work, and generate monthly status reports
• Coordinate and work closely with vendors and businesses for System Integration Testing (SIT)/ User Acceptance Testing (UAT) effort
• Coordinate and disseminate stakeholder training presentation sessions and surveys
• Draft and lead User Acceptance Training (UAT) for the user community
• Provide project management coaching and support to members across organization and teams
• Track and monitor system issues reported in Remedy ticketing system to ensure all issues were being resolved and cause minimal disruption to the user community
• Identify, manage, and track key dependencies, issues, and risks on the Project Management Accountability Tool (PMAT) system
• Conduct Risk Analysis and consult government clients and senior government leadership with risk responses
• Consult and assist government clients in the achievement of their key business imperative
• Monitor and manage service delivery performance of third party vendor and the day-to-day program team
• Organize Early Operational Assessments (EOAs) and User Acceptance Testing (UAT) before an application is released to ensure developed functionality fulfills business needs
• Work in close partnership and constant communication with government client and third party vendor to ensure timely delivery of work products as contracted on the Performance Work Statement (PWS)
• Review, validate, and maintain Contract Data Requirements Lists (CDRLs) submitted by vendor
• Produce and maintain project schedule through the use of Microsoft Project

Environment: JIRA, Outlook, JAVA, HTML, XML, Java Script, shell script, J2EE, Web Sphere, Oracle 10g, Toad, SQL Developer, Windows 7, .NET, Adobe LiveCycle, Adobe CQ, Data Stage, Clear Quest, Clear Case, Amazon Web Services (AWS), Lexmark, DISA MilCloud IAAS/Plus, Pacific JITC

Confidential, Alexandria, VA

Business Analyst

Responsibilities:

• Lead and manage projects as SCRUM Master to ensure agile development of software requirements
• Facilitated in a project-based Agile development environment, managing standup meetings and sprints ranging in frequency of 2 to 3 week intervals
• Guided and coached SCRUM team on how to use Agile practices to deliver high quality products
• Lead story point meetings with business and technical team ahead of sprint cycle for release planning
• Facilitated iteration planning, lead work within individual sprints and coordinate retrospectives and demos
• Tracked and reported SCRUM team velocity and managed sprint capacity and product back-log
• Managed requirements and specifications for large phased agile software development projects
• Managed products by defining customer requirements, creating product specifications, and managing project schedules via MS Project
• Managed relationships, scoped requirements, and resolved technical issues
• Organized collaborative solutions including software integration, process/sequence modification, and responsibility shifting between groups
• Coordinated with release management to put together all requirements for Implementation
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification
• Created Business Requirement Document (BRD) and got sign-off from government client
• Produced and maintained Requirement Traceability Matrix (RTM) and managed requirements
• Worked closely with the Program Manager and delivery organization to provide on time and successful software releases
• Primary point of contact for client needs, requirements and expectations on all contracted work
• Assisted program manager on the planning and estimating of delivery work, focusing on project milestones, resource planning scope, and budget
• Managed day-to-day local and satellite project teams during the project lifecycle often across multiple work streams
• Worked in close partnership with the Program Manager (PM) and Client PM in identifying growth opportunities
• Oversee and manage business requirements and project schedule
• Coordinated with and managed delivery team to achieve contract obligations
• Supported the PM/Account Manager/Client Partner in the management of contract change and service related issues
• Successfully managed the design, implementation and documentation for a content management system
• Create and maintain mock-ups based on functional requirements for User Interface (UI) design

Environment: MS Excel, MICRO FOCUS Test Partner, JIRA, Outlook, JAVA, XML, Java Script, shell script, J2EE, Web Sphere, Oracle 10g, Toad, SQL Developer, Windows 7, .NET, ClearQuest, Adobe CQ

Confidential, Washington D.C.

Functional Lead

Responsibilities:

• Worked as a liaison between technology and the business clients to improve business processes and support critical business strategies
• Documented user story details based on epics and reviews with stakeholders and development team
• Worked with stakeholders and technical project teams to define and gather requirements and write specifications to implement major projects
• Lead teams comprised of Software Engineers and Quality Engineers to create, update, and maintain Requirements Specifications, and Traceability Matrix documents
• Controlled requirements traceability information and track requirements status throughout projects
• Followed change control processes to manage changes to requirements and specifications
• Business requirements and specifications were understood and documented to facilitate classification of the test cases.
• Created workbooks and spreadsheets with Microsoft Excel, create task requirements with Microsoft Project
• Collected and organized customer requirements for Quality Assurance assessment
• Created and prepared procedure and end-user training manuals; Delivered in-person one-on-one and class training
• Provided local implementation support, upgrade services to individual departments
• Coordinated and conducted User Acceptance Testing (UAT) and guiding business users in validating and verifying business requirements

Environment: MS Excel, MICRO FOCUS Test Partner, JIRA, Outlook, JAVA, HTML, XML, Windows, SQL, JAWS, Microsoft Test Professional, Microsoft Team Foundation Server, Microsoft Visual Studios, Microsoft Workflow Foundation, Java, JavaScript

Confidential, Fairfax, VA

QA Lead

Responsibilities:

• Documented end-to-end business and functional requirements
• Increased productivity and accuracy of active military personnel through the design and implementation of new electronic data entry forms that automated existing DoD form(s)
• Conducted and facilitated sessions with internal and external customers to define detailed business and functional requirements for solution development
• Established and maintained clear scope boundaries 
• Served as a liaison between internal customers and functional IT departments during the initial phases of development
• Conducted cross-functional product design reviews at key stages during development to ensure product quality
• Conducted and facilitated Requirement Analysis Verification (RAV) sessions with client and stakeholders
• Reviewed test conditions and expected results for product and user acceptance testing
• Produced and maintained Requirement Traceability Matrix (RTM)
• Updated and maintained legacy software documentations such as Software Design Specifications (SDS), Software Requirements Specification (SRS), Requirement Traceability Matrix (RTM), Installation Guide (IG), etc.
• Lead sessions with client user teams, product owners, and business sponsors to identify current business processes and elicit requirements for the desired future state
• Prepare Business Requirements Document (BRD), User Stories, Use Case Diagrams, Wireframe Mockups, and detailed functional specifications to document and illustrate the desired future state for technical and business partners
• Regularly Interact with business users, development teams, QA teams, Product Owner, to track/meet deadlines, communicate status, and give and receive feedback on project milestones to manage scope changes

Environment: Windows, UNIX, SQL Server, Web Logic, ClearQuest, QTP, Quality Center, Load Runner, Java, JavaScript, JSP, .NET

Confidential, Jersey City, NJ

Test Engineer

Responsibilities:

• Managed the local and satellite QA team consisting of 10-15 members
• Analyzed Business Requirements and Identified documents required for system and functional testing efforts for all test scenarios
• Developed and managed peer review Standard Operating procedures (SOP) which lead to account wide incorporation of peer review process
• Created daily and weekly reports to be disturbed to team, project coordinators, upper management, other departments within company
• Mentored team members, to ensure that their strengths were further developed
• Provided team members with tasks that allowed them to grow and stretch their skills
• Acted as liaison between team members and upper management
• Created Test Plans and Test Scripts to support User Acceptance Testing (UAT) and QA, functional and UAT software testing
• Coordinated UAT testing activities and reported progress
• Involved in Multiple System Integration Testing and Regression Testing
• Developed all the necessary documents for QA Testing like Test Strategies and Test Plans which include all Test Items, Test Cases, User Documents and etc.
• Analyzed software design in conjunction with the development team to ensure that all ramifications of the changes or additions have been discovered
• Worked closely with users and application developers to ensure application development
• Prioritized test activities with project team to meet critical milestones
• Acted as liaison communicating changes and findings between testers, engineers, and business owners 
• Analyzed existing processes with the goal of simplifying or streamlining to increase workflow 
• Assisted with identifying which potential risk(s) or blocking defects prevented projects from going live to public 

Environment: QTP, Quality Center, loadrunner, Outlook, JAVA, HTML, XML, Java Script, shell script, J2EE, Web Sphere, Oracle 9i, Toad, SQL, Windows NT, UNIX.

Confidential, Southfield, MI

Responsibilities:

• Business requirements and specifications were understood and documented to facilitate classification of the test cases
• Involved in preparation of Test Plans, Created Test Cases and responsible for executing the Test Scripts
• Performed both Manual/Automated Testing
• Created Test Plans and Test Cases and execute functional testing to validate acceptance criteria is satisfied 
• Used Test Director for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status
• Worked with User Acceptance Testing (UAT) team and guiding business users in validating and verifying business requirements
• Created and filed various office documentation using MS Office applications
• Responsible for creating weekly status reports regarding the progress of testing process
• Managed the project using TestDirector and added test categories and test details
• Met with the developers and technical content writers regularly to update the test documents
• Developed & executed Test scripts and Test cases for Functional and Regression testing using WinRunner
• Developed & executed Test scenarios for User Acceptance Testing
• Designing and Executing Test Cases in Test Director
• Defects were tracked, reviewed, analyzed and compared using Test Director

Environment: HTML, XML, MS office, Visual Basic, Oracle, Microsoft Visio, Test Director, win runner, UML, Windows 98/NT.