We provide IT Staff Augmentation Services!

Product Manager Resume

4.00/5 (Submit Your Rating)

Montvale, NJ

SUMMARY:

Innovative and analytical product manager with more than 10 years of IT experience gained through opportunities to work with prominent organizations in the finance, media and telecommunications. Organized professional with an ability to lead large cross functional teams with a track record of successfully executing and leading through high quality teamwork. Result - oriented, possesses rich experience of working in high-pressure environment and delivering impressive results with a high stress on quality.

EXPERTISE AREA:

  • Anti-Money Laundering, Confidential, Compliance (Payments Industry)
  • Finance, Telecom, Cable Service Indutry domains
  • Product / Project Management
  • New Product Ideation and Development
  • Enterprise Applications Integration
  • Cross functional / Global team management
  • Agile Methodology
  • C-level presentation skills
  • Software Development Methodology
  • Quantitative Analysis
  • Rapid Application Development
  • Lean Product Development
  • Service Oriented Architecture
  • User Interface (UI) / User Experience (UX) Design

TECHNICAL SKILLS:

  • VOIP / SIP Communication protocols
  • Tableau (Reporting), SQL
  • ALM, SharePoint, IBM Doors
  • Quality Assurance (JIRA, Mercury Quality Center)
  • MS Office
  • MS Project Plan, Clarity

PROFESSIONAL EXPERIENCE:

Confidential, Montvale, NJ

Product Manager

Responsibilities:

  • Led product development portfolio for Confidential team - from product roadmap creation, prioritization and planning through production release and monitoring
  • Served as Subject Matter Expert with deep domain insight in the fraud prevention trends and solutions
  • Led large cross-functional teams in matrix organization such as Operations, Business, Marketing, Legal, Customer Care, third party vendors, Engineering and Compliance stakeholders for requirements analysis activities for all new products and services
  • Worked closely with Global and Regional stakeholders and Regulation teams for requirements analysis and solutioning of framework solutions catering to all jurisdiction regulations
  • Created and owned overall responsibility for project tracking documentation, including business case, cost summaries, KPIs establishment, stechnical requirements, project milestones, project progress
  • Created milestones and led overall end-to-end solution and delivery of products - including ideation, backlog maintenance, UI/ UX development, coordination with technology and architecture group, acceptance testing, piloting and production launch
  • Designed roadmaps, MVPs (Minimum viable products), functional specifications and use cases for Confidential products
  • Collaborated with Reporting teams to develop reports and data analsis to assist with product learning tasks
  • Led assessment and management of risks and issues
  • Planned and led design and review meetings for all projects
  • Assisted IT PMO in all project deployment/rollout activities
  • First point of contact for all product requests coming from outside of the team
  • Requirements elicitation - responsible for liaising with Operations, Business, Marketing, Legal, Customer Care, Engineering and Compliance stakeholders for requirements gathering activities for all new products and services
  • Led, executed and delivered several core capability enhancements including a large customer migration program involving 500k+ customers

Confidential, Franklin Lakes, NJ

Product Lead

Responsibilities:

  • First point of contact for all project requests received from outside of the team
  • Facilitated Sprint backlog Planning, Daily Scrum meetings, Scrum Retrospective meeting
  • Created user stories for new projects / enhancements
  • Setup and assisted technical teams in JAD (Joint Application Development) sessions
  • Led design and code review meetings for all projects
  • Created issue tracking documentation, cost summaries, technical requirements, project plans, project progress
  • Led all database and shared-procedure change management activities

Confidential, Philadelphia, PA

Sr. Business Analyst

Responsibilities:

  • Led requirements elicitation and documentation for multi-million projects involving high speed cable, broadband and community WiFi services
  • Liaisoned with Marketing and advertising teams to lead market surverys and develop marketing strategies;
  • Managed offshore teams for development of Product Requirement Document (PRD), roadmaps, and UI mock up/wireframes
  • 3 years of extensive experience in the product verification for VOIP (Voice Over IP)/SIP services and products

We'd love your feedback!