SUMMARY:

• Over 10 years of experience in a Business Analyst role with extensive experience working across the entire SDLC.
• Worked as a Scrum Master and Scrum Coach and converted teams from waterfall to agile. Proven success in digital/ecommerce and mobile development environments.
• Independent Projects that are worth mentioning is developing an ecommerce platform called Bridges Bazaar and a cloud based application Bridge AMS

TECHNICAL SKILLS:

• Teradata
• Oracle
• Facets
• As/400
• SQL Server
• Erwin
• Jira
• Access
• Windows 2000 Server
• C+ and C ++
• Microsoft Office Tools Suite
• MS Project
• Rational Rose
• IBM MVS

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master/Project Manager/Sr.Business Analyst/Cyber Risk Analyst (Contractor)

Responsibilities:

• Used Jira software to log user stories, epics, task, create reports of velocity, retrospectives etc.
• Mobile application requirement gathering, testing and design for Android and IOS wire framing of mobile apps and testing.
• Conduct One on One Coaching with Scrum Team at Confidential
• Introduced Agile Scrum Tea Leave approach to new Scrum Team at Confidential
• Led Release Train Planning Sessions
• Led User Story Grooming Sessions and coached other 3 amigos sessions
• Project Management and Business analyst responsibilities for ecommerce sites using magneto, woo commerce, apply pay, google wallet Omni channel and google analytics
• Document requirements using gherkin language.
• Removed impediments for the Scrum Team.
• Coached Scrum Team on Agile best practices.
• Made sure Sprint Goals were clearly defined.
• Supported Product Owners and Sprint Team during interactions.
• Confirmed that Key Stakeholders were in line with Sprint Goals.
• Helped define sprint backlog with product owner
• Led Daily Standups, Sprint Planning Meetings, Sprint Retrospective Meetings.
• Used Gherkin Language to articulate requirements and scenarios.
• Conducted Sprints in a risk free and lean environment.
• Performed IT Risk Assessments on Access Control.
• Identified correct control procedure for Data Risk Analysis.
• Performed IT Risk and Data Risk for Third Party Application Vendors for Confidential .
• Conducted As - Is-Gap and Future State Requirements Sessions.
• Conducted As-Is-Gap and Future State Requirements from Mainframe to designated systems.
• Configured as400 and Facets Health Care Plans into applications for Confidential / Confidential / Contacts Direct.
• Configured CMS using Broadleaf technologies for Glasses.com/Contacts Direct and LensCrafters.com.
• Web Services using XML format to transfer data / web/application content
• Developed requirements document for Facets Health System.
• Led Scrum Team as Scrum Master through Facets Health System Integration.
• Configured coupons and shipping specials for brands such as Ray Ban, Coach, Michael Kors on glasses.com.
• Worked with 3rd party ecommerce UX/UI feature providers such as Certona.
• Developed wireframes for mobile apps for Android and IOS platforms.
• UAT for mobile apps on Android and IOS platforms for various browsers.
• Worked with Mobifly technology for mobile application development and UAT
• Performed Service Now /Management/ITIL techniques by confirming customers’ needs and expectations. Managing those needs and eliminating risk through continuous communications and confirmation. Confirming third party resources and suppliers are all aligned with the overall scope and delivery objectives.
• Adhered to HIPPA Laws while integrating new functionality into Confidential .com/glasses.com and contacts direct .com.
• Set up Google Analytics provide reports for glasses.com and led As-Is, Gap Analyst and Future State Analyst.
• Conducted reverse engineering system resolution.
• Managed Enterprise Implementation teams throughout SDLC including Developers, QA’s, BA’s and Vendors.
• Responsible for management of 3rd party vendors.
• Modified wireframes to fit customers’ requirements stated in User Stories.
• Developed Epic and Features in Product backlog of User and Technical Stories.
• Logged Status Updates of User Stories in Versionone.
• Gathered requirement for Honda Mainframe Human Resource applications by using re-engineering process.
• Gathered requirements for Kronos, ADP and People soft implementation.
• Conducted Gap Analyst for requirements of IBM mainframe HR applications and Systems to be implemented such as Kronos, ADP and PeopleSoft.
• Conducted daily stand up meetings in Scrum/Agile environment.
• Documented business process flow for 8 Honda plants for formal requirements document.
• Gathered Business Rules, Functional Requirements and Non Functional requirements of HR department for implementation of Kronos, (Timekeeper, Attendance, Accruals, Activities), ADP and People Soft software.
• Developed Test Scripts and Use Cases Test for Kronos, ADP and PeopleSoft software.
• Used Service Know for incident management.
• Used SharePoint for document sharing and team collaboration updates.
• Worked with offshore development team during design phase of SDLC and deliver requirements.
• Mobile Responsive Design working closely with design team and CSS environment to Ensure Responsive Design requirements are met.
• Produced Wire Frame Designs for various web based sites while working closely with design team.
• Ran test scripts and Use Case Tests for all Confidential Sites.
• Worked with various CMS products such as WordPress, Joomla and developed customer CMS for various digital projects.
• Led Digital Rights Management and Web Registration Best Practices Projects.
• Responsible for reengineering requirements gathering process.
• Gathered requirements and worked closely with design team in CSS environment.
• Responsible for Inventory Management for Ernie Green Industries automotive supplier and manufacturer.
• Gathered and integrated Google Analytics requirements for various Confidential sites.
• Led Digital Best Practice Research by analyzing some of the world leading media sites.
• Gather Joint Requirements for OPEN CMS projects for over 20 web sites.
• Conducted daily standup meetings documenting member’s responses day planning session questions.
• Conducted Joint Requirement Sessions to develop data marts for various customer segments.
• Columbus City Schools conduct end user training on various software also ran Test Scripts and Use Case for e school solutions software.
• Gathered software requirements using Agile methodology (Scrum Development Techniques) for installation of Petroleum Software for Hightower Petroleum and their client Delta Airlines
• Developed User Stories, Product and Sprint Backlogs by defining users’ needs
• Mobile Application requirements gathering and design
• Defined Sprints and Iterations and conduct sprint planning meetings for deliverables
• Presented Confidential services to key stakeholders
• Provided key stakeholders reports using Crystal Reports
• Used SDLC methodologies to implement new compensation system, which included gathering requirements, creating design documentation, implementation plan, testing of software and maintenance
• Used Case Testing with Pre- conditions and Post conditions requirements.
• Ran Adhoc Queries using SQL.
• Worked with a team of 5 software developers to develop new cloud based software applications for clients.
• Gathered mobile application requirements for clients using responsive web design approach
• Trained clients on various enterprise software

Confidential

Project Manager/ Sr. Business Systems Analyst/ Product Development Manager

Responsibilities:

• As Project Manager developed project scope and objectives.
• As Project Manager developed project plan.
• As Project Manager communicated updates of goals and objectives of projects to key stakeholders.
• As Project Manager held team accountable for meeting project goals and objectives.
• As Project Manager identified risk in project and worked to resolve them.
• Web Services using XML format to transfer data / web/application content
• As Project Manager confirmed budget and worked to ensure schedule goals met implement project plan.
• Led iteration planning sessions for Confidential Solutions Portal Wizard.
• Led user stories grooming sessions for product backlog, technical backlog.
• Led daily stand up meeting.
• Led Iteration Planning meetings.
• Product Backlog, Technical Backlog Prioritization.
• Led Wire Framing Meetings.
• Led User Story and Tech Story impact sessions.
• Led Retrospective meetings after each iteration.
• Gathered Requirements for SAP BW and SAP ERP.
• Defined Sprints and Iterations and conduct sprint planning meetings for deliverables.
• Conducted Daily Standup Meetings documenting member’s responses to: What they did yesterday, what they will do today and What obstacles may be in their way.
• Responsible for Testing with Pre conditions and Post conditions requirements.
• Provided key stakeholders reports using Crystal Reports.
• Provided application enhancements to improve productivity of web based compensation application.
• Created Statement of Work for new application systems.
• Created Project Scope Statement for new application system application.
• Interviewed application vendors and perform score cards.
• Assisted with change management activities in support of program initiatives best functionalities and integrity of application
• Gathered software requirements using Agile Methodology (Scrum Development Techniques)
• Provided enhancements for web based compensation application based on end user’s needs.

Confidential

Project Manager/ Sr. Business Systems Analyst/ Product Development Manager/ Contractor

Responsibilities:

• Used SDLC methodologies to implement new compensation system, which included gathering requirements, creating design documentation, implementation plan, testing of software and maintenance.
• Gathered requirements using Agile Methodology
• Responsible for requirement gathering for Peoplesoft HCM and Financials.
• Created User Acceptance Testing.
• Ran Adhoc Queries using SQL.
• Identified Application Code written in Java based from UAT results.
• Participated in application design phase developing prototypes using HTML.
• Conducted and led JAD sessions.
• Provided key stakeholders reports using Crystal Reports.
• Conducted Use Cases for section 508 compliance.
• Created requirements traceability matrices (RTMs).
• Served as subject matter expert to a team of Business Analyst on web based compensation application.
• Provided Data Modeling Logical and Physical using Erwin.
• Worked with Metadata and Data Marts.
• Published “How To” and “Knowledge Based Articles” for training purposes for team of Business Analyst.
• Worked on team of developers and database administrators during implementation of application.
• Worked on team of 13 Systems/Business analysts.
• Identified key stakeholders and obtained their approval for project.
• Created Statement of Work for new application systems.
• Created Project Scope Statement for new application system application.
• Interviewed application vendors and perform score cards.
• Assisted with change management activities in support of program initiatives
• Gathered application requirements to provide to information technology team to help insure
• best functionalities and integrity of application
• Provided enhancements for web based compensation application based on end user’s needs.
• Gathered data from web based compensation application to help determine product penetration per marketing demographics.
• Improved application performance by improving relational database physical and logical architecture.
• Administration of Marketing Programs to new communities.
• Provided data for ad hoc queries used by marketing manager to determine sales results
• Executed system testing while adhering to project schedules
• Responded to user questions regarding reports and products, including sources and meaning of data, and simplify technical concepts for users
• Trained end users on web based compensation application.
• Created User Documentation on web based compensation application.
• Troubleshot technical issues with I.T. that occur in web based compensation application.
• Provided application enhancements to improve productivity of web based compensation application.

Confidential

Business/ I.T. Analyst/ Contractor

Responsibilities:

• Used SDLC methodology to implement new compensation system, which included gathering requirements, creating design documentation, implementation plan, testing of software and maintenance.
• Created User Acceptance Testing.
• Conducted and led JAD sessions.
• Ran Adhoc Queries using SQL.
• Identified Application Code written in Java based from UAT results.
• Created database, users, and passwords and administered rights in Teradata.
• Created load scripts using Fastload, T-Pump, and Multiload Utilities.
• Developed data models with Erwin and Rational Rose.
• Used Bteq, JCL scripts and Queryman tools to create databases and run queries.
• Created and maintained Metadata Repository using Metacreate, Metamanager and Metasurf utilities.
• Gathered application requirements to provide to information technology team to help insure best functionalities and integrity of application.
• Identified key stakeholders and get their approval for project.
• Created User Documentation on web based compensation application
• Participated with application design phase developing prototypes using HTML.
• Conducted Use Cases for section 508 compliance.
• Create requirements traceability matrices (RTMs).
• Performed SEO Search Engine Optimization for online inter/intra net sites.
• Performed Use Cases and Use Acceptance Testing for Web 2.0 online applications and web sites.
• Formulated and defined systems scope and objectives based on both user needs and understanding of information technology, business processes, and industry requirements.
• Worked with team of developers and database administrators during implementation of application.
• Defined program changes, resolve operating problems and provide user training.
• Coordinated and participate in proposal, feasibility studies, implementations and new business development.
• Identified key stakeholders and get their approval for project.
• Analyzed understanding the modeling system; coordinating with end users on system functionality issues; gathering / evaluating change requests.
• Assisted with change management activities in support of program initiatives
• Analyzed business needs; creating test scripts; testing system changes to verify functionality prior to production release; and documenting, verifying, prioritizing, and tracking bug reports and bug fixes with the development team.
• Ad Hoc requiring using SQL and access.
• Logical and physical data modeling with Rational Rose and Erwin.
• Data requirement gathering.
• Provided enhancements for web based applications and LAN/WAN networks.

Confidential

Teradata/CRM Specialist

Responsibilities:

• Installed CRM application for retail customers such as Delta Airlines, Hallmark, Wal-Mart and Federated Department Stores. Mapped application using Metadata tool. Test CRM application in various application modules. Created SQL in Teradata and Oracle.
• Created requirements traceability matrices (RTMs).
• Conducted and led JAR Sessions.
• Conducted and led JAD Sessions.
• Conducted Use Cases and Use Testing in CRM Environment.
• Used JCL scripts to retrieve information from Teradata to store on MVS file.
• Developed data models with Erwin and Rational Rose.
• Gathered application requirements to provide to information technology team to help insure best functionalities and integrity of application.
• Created User Documentation on web based compensation application.
• Identified key stakeholders and get their approval for project.