SUMMARY:

• Product, Project and Program Management Experience
• Certified Scrum Master
• Experience with managing cross - team Scrum/Agile products and projects
• Experience founding, developing and maintaining Project Management, Quality Assurance and Technical Support teams
• XP Practice experience: pairing, unit testing, code coverage, TDD, Core Protocols, and code reviews
• Experience in managing/maintaining waterfall/agile processes
• Experience with transitioning teams from waterfall to agile and scrum
• Working and teachable knowledge developing test automation planning and strategy
• Experience with Continuous Development/Delivery
• Experienced Product Owner and Product Owner trainer
• Experience with C#
• Experience with C++
• Experience with SQL
• Familiarity with managing Java and .Net Teams and Technology
• Agile Coach
• Familiarity with Unix and Linux (Bash)

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

Scrum Master, Project and Program Manager

• Introduced scrum
• Worked with PMs to manage daily scrums
• Helped determine/coordinate work across teams
• Coordinated and cleaned up SharePoint Installations
• Created Reporting for Major Incidents
• Coached scrum and agile techniques

Confidential, Seattle, WA

Agile Coach, Scrum Master

• Introduced scrum to Group Health Enterprise Data Warehouse
• Acted as scrum master for the data warehousing pharmacy team
• Acted as project manager for the teams (4 of them)
• Helped determine/coordinate work across four teams (program management)
• Trained all teams in agile and scrum practices
• Coached scrum and agile techniques
• Modeled appropriate agile/scrum behaviors
• Helped select and train product owners
• Trained Product Owners
• Worked with high-end stakeholders to get approval and help from the business
• Interviewed for new positions created as a result of the transition - first rule of Agile “Have the right people in the room”
• Built and groomed backlog with team and product owners
• Observed and provided questions to help teams self-organize around solutions

Confidential, Seattle, WA

Agile Project Manager

• Met with stakeholders, both local and client, to derive data to create user stories
• Helped determine/coordinate work across all teams (program management)
• Acted as project manager for two of the teams
• Dual role: Scrum Master for one team (telephony/communications), Product Owner for another (Java, Windows)
• Worked on product that covered VOIP, Telephony, Mobile, and Radio (Wave Product)
• Worked with Product Owners (POs) from other teams to make sure that cross-project responsibilities were kept
• Trained PO’s
• Helped POs to get estimates with teams and create schedules for individual team work as well as overall projects within the program area of Enterprise management.
• Regularly held meetings on future features/topics to make sure the data were available by the time the teams were; for example, managed the Certification process and application of Address Book in our client devices.
• As Scrum Master, worked with the PO to define project goals and acceptance criteria
• Filled in for the PO when he is unavailable, meeting with SMEs, setting up estimations with the team, and setting schedules
• Attended and performed planning, retrospectives, demos, pre-planning, daily stand ups
• Encouraged cooperative and communicative behavior between team members and teams
• Helped manage multi-team efforts - even if one team’s objectives have been met, the product doesn’t work until everyone’s objectives have been met and are functioning together.
• Performed 1:1s with each member of the team as the Scrum Master to touch base and help individuals with Scrum and Agile processes
• Managed Portfolio of projects for Confidential Pair as part of the Executive Management Team

Confidential, Kirkland, WA

Senior Technical Project Manager

• Managed projects utilizing varying methods and hybrid methods of project management (Scrum/Waterfall).
• Approved time and managed customer accounts.
• Provided business analysis and documentation services, such as project artifacts.
• Hired and fired members of the development team
• Coached on topics of Management, Scrum, Continuous Development/Delivery and Project Management as needed/requested.
• Taught product owners and business stakeholders how scrum works and what was needed from them
• Consulted at
• Amazon on C++ and Java projects; managed a team of 7 working on the Amazon Fire Phone using Scrum methodology
• Group Health Cooperative Headquarters; managed a team of 3 utilizing Scrum, coordinated systems operations with Kanban
• Serials Solutions; managed a team of 6 working on database single solution for main product using Agile/Scrum, provided Business Analysis as needed, trained in Agile/Scrum practices.
• Trained clients at Genie and Interstate in Agile, Scrum, Kanban; 2 full days of class, interactive exercises, created a backlog of epic stories and first few project sprints for data warehousing project

Confidential, Seattle, WA

Senior Lead Consultant

• Established reporting protocol and 1:1s to address situations with team of 11
• Provided training, mentoring, and support to my team.
• Shaped process and protocol for P2 Solutions program and project management.
• Managed teams for C#, Java, and Windows projects
• Consulted at
• Seattle Children’s Hospital; provided Scrum Master and Project Management services in designing and executing on a content management system (Ektron)
• Confidential System Center as a project manager; supported product managers, learned all licensing for offerings, designed a tracking system, performed cross-team collaboration across multiple groups.
• Wizards of the Coast as a scrum master and project manager; established “cradle to grave” process to get projects from inception to delivery across waterfall/scrum methodologies. Released D&D Insider and Magic the Gathering Web pages. Taught and practiced continuous delivery/development process

Confidential, Redmond, WA

Developer Manager, Project Manager, Certified Scrum Master

• Initially hired to do Business Analysis for SIQ and client companies, and then promoted rapidly to Project Manager.
• Hired and Fired for multiple teams
• Processed review cycles
• Recommended for raises and bonuses based on budget
• Managed teams for C#, Java, and Windows projects
• Taught interviewing class
• Taught interpersonal communication class
• Taught security basics
• Wrote foundation for long-distance agile/scrum strategies, extrapolated requirements from SOW’s and interviews with customer, and wrote foundation of multiple team integration using Scrum/Agile white paper.
• Managed a cross country financial education loan system development project with two teams of developers and testers, one in Redmond and the other in Boston. Managed budget, interviewed, hired and fired for a team size of 12.
• Managed multi-team simultaneous development of architectural framework for web server front and back end architecture with three other teams for Wizards of the Coast (Wizards) community project utilizing Ektron for the front end. Was invited to continue project at Wizards the day after my division was disbanded resulting in my layoff at SIQ.
• Delivered Wizards a nine month communities project with 14 developers and 1 artist on time and in budget.
• Encouraged/improved continuous delivery/development process
• Employed test driven development and extreme programming practices: pairing, code reviews prior to checkins (and randomly after), and unit tests for all code for 80% code coverage minimum
• Managed project budgets (up to $500,000)

Confidential, Redmond, WA

Software Test Engineer

• Tested web based portion of the Live Meeting Group as an individual contributor.
• Led a cross discipline team comprised of operations, web, and application to test and Confidential incremental version candidates with various hot fixes. Established criteria for determining issues within a hot fix were completed and approved.
• Gave classes to hosting, support, program management, operations and leads on testing methodology and bug reporting
• Created and implemented first scenario (workflow) based testing in use by Live Meeting
• Mentored under the project manager lead in the Live Meeting group, and managed a project through my own decision to cut it based on my projected return on investment to the company
• Ran an initial security test sweep over feature areas and created a cheat sheet for security testing adopted by members of several groups in Live Meeting.
• Co-creator of a multi-team automation architecture in C#
• Created interfaces in C# to provide front end, web page testing

Confidential, Redwood City, CA

Senior Quality Assurance Engineer/Customer Service Manager/Project

• Managed and scheduled all Quality Assurance projects.
• Selected, supported and managed customer service vendor.
• Managed all internal projects related to customer support and engineering support tools.
• Wrote product marketing specifications and implemented some internal projects as the primary project manager.
• Developed project management and quality assurance roll-out documents to make operations capable of making network and hardware changes as needed, and developed a maintenance methodology with operations.
• Created all test plans and documentation about the testing group, including white papers, etc.
• Provided back-up project management for all priority assignments; in this capacity helped manage the conversion of manual orders to XML server orders from Sun Microsystems.
• Composed and utilized SQL queries for use with a modified SQL Plus Interface.
• Reviewed HTML and JavaScript with the occasional foray into C++ and Perl code review