SUMMARY:

• Result oriented and outcomes focused PMP, SAFe 4.0 Agilist, CSM and ITIL certified Program/ Project Manager.
• More than twelve years of Project/Program management experience in federal government, financial, telecom and retail in technology Implementation and process improvement using DevOps, Agile and Waterfall project Life - cycles.
• Managed multiple projects with total annual budgets up-to 17 Million/Yr.
• Experience with PMBOK, CMMI, Agile, customized standards, developing processes, conducting best practice assessments, business process analysis, change management and designing performance and outcomes metrics and programs.

PROFESSIONAL EXPERIENCE:

Confidential

Manager Work Management

• Responsible for leading work management team comprising of 6 Project and Work mangers supporting a $30 Million/Yr. contract.
• Mentoring the team to introduce schedule quality, risk management and project execution best practices. My responsibilities include: creating and implementing the intake pipeline for new projects; and create plans to build the new systems in allocated time frame, train and mentor various teams to Safe/Agile concepts.
• Responsible for the supervision and direction of all team memebrs.
• Responsible for management of any procument management(post award), security enforcement, and task reporting and coordination.
• Work with the management to ensure proper execution of the contract to meet needs.
• Manage relationship with management, division chiefs, task monitors, technical leads.
• Creating needed project artifacts and managing the status, issues and risk reporting for the projects.

Confidential

Program Manager/Department of Agriculture

• Responsible for delivery for 6 Confidential projects using waterfall and agile methodology. Managed multiple teams and project managers.
• Spearheaded the rewrite of old applications to new technology platform to support emerging, business needs. My responsibilities include: Coordinating with FSIS ACIO’s to create technology vision/ road map; build new teams; train internal teams on the new methodologies and technologies; and create plans to build the new systems in allocated time frame.
• Responsible for the supervision and direction of all personnel assigned to the contract.
• Responsible for management of all subcontracting agreements, security enforcement, and task reporting and coordination.
• Work with the management to ensure proper execution of the contract to meet needs and is the primary liaison between the contractor personnel and the COR.
• Manage relationship with Management, Division Chiefs, Task Monitors, technical leads. Created project artifacts and status, issues and risk reporting for the projects.

Confidential

Program Manager DHS

• Performed Quality Assurance for internal business processes. Conducted PMO review for company projects and provided a comprehensive quality assessment report.
• Engineered and defined key service delivery and quality assurance processes.Developed and provided internal Scrum Agile training.
• Was responsible for ensuring that all projects and programs at CLIENT are provided with the planning and scheduling support (people, processes and tools) needed.

Confidential

Program Manager USPTO

• Responsible for overall contract performance. Served as primary technical and managerial interface for OCIO functional testing team. Managed a team of 18 direct report and 16 matrixed resources.
• Supported and drove United States Patent and Trademark Office (USPTO) Functional Test Division (FTD) team's efforts for adoption of the Scrum. Provided ad-hoc Scrum training and coaching, helped in creating Scrum processes for USPTO Software Development Life Cycle (SDLC) 4.
• Responsible for ensuring that all projects and programs at USPTO are provided with the planning and scheduling support (people, processes) needed.
• Managed the Development of Patent End to End system using Agile methodology. Acting the role of scrum master/Coach. PE2E will develop a patent reexamination system. The environment consists of Eclipse Ide, J2EE, Oracle ESB and Oracle 11i.
• Created the needed project artifacts and did the status, issues and risk reporting for the projects.
• Incorporated best practices into existing organizational processes and procedures to meet client needs.

Confidential, VA

Senior Project Manager PMO Multifamily Mortgage Business

• Managed multiple concurrent projects as scrum master and project manager. Managed multiples project teams with 8 direct and 22 matrixed resources.
• Managed project for technical integration and the building of SOA services. Migrated the legacy integration system to target state architecture leveraging TIBCO ESB and Synchrony. The environment consists of (J2EE, TIBCO, Synchrony Oracle, Quality center).
• Managed multiple projects to provide security enhancements and critical functional enhancements to MMB public-facing applications.
• Helped the PMO implement SDLC 2.4 by managing pilot project and providing feedback.
• Created the needed project artifacts and did the status, issues and risk reporting for the projects.

Confidential, MD

Senior Project Manager, PMO

• Managed creation of new secure portal and migration from Legacy system to new Secure portal of 120 merchant application/ 20,000 users. The portal provided access to daily, weekly, monthly and quarterly statements to merchants.This program had 7 work streams. The project leveraged Agile methodology, MS Project Server, Visio and SharePoint. The environment consist of Eclipse, Java, IBM access management tool.
• Managed program to bring settlement statement printing in-house. Led the effort to rollout standards for statement printing to Canada, Caribbean and Europe.
• Managed implementation of business continuity plan for Wal-Mart daily settlement ( with a revenue flow of 300 Million/day)
• Leveraged Project Server, Clarity and Sharepoint to manage project plans and artifacts.
• Delivery Manager for First Data Global Technology Organization (GTO) . Lead the provisioning, Creation of DMZ and on-boarding of 4 delivery centers based in India and South America . Manage a matrixed team of 22.
• Initiated and managed program communications, quality management, risk management, scope management, and schedule management .
• Led the team to conceptualize, document and implement the architecture for the creation and access control for VDI (virtual Desktop Interface) using VMWARE. Coordinated with various Vendors (Accenture, Syntel, HP, etc) and internal IT teams to ensure the schedule is met for the on-boarding, role based access and knowledge transfer .

Confidential, VA

Program Manager, Virtual business PMO

• Program Manager for the Virtual Business and Web Presence team of Sprint. Managed the post merger development and enhancement of Sprint.com. Managed pipeline governance process and procedures. Initiated and managed program communications, quality management, risk management, scope management, schedule management, and cost management plans.
• Lead the Fan View team of 30 for re-launching the product. Improved the activation process. Managed the vendors to implement online activation and online race weekend rental. Improved customer experience by streamlining the ordering process through both telesales and Nextel Web Store resulting in 200 percent increase in revenue..
• Led the team of 15 resources to conceptualize,create, document and implement the architecture and standards for the “single sign on” process to launch different products for Digital Lounge team . Managed multiple internal and external suppliers to launch multiple products.
• Managed team of 35 for Sprint.com Multi/Cross Browser compatibility testing Project. Managed the testbed creation for cross browser testing. Led team to create use cases, detailed test cases, traceability matrix to requirements and remediation. Managed the onsite and offsite testing team to complete the functional and regression testing.
• Leveraged Project server and Docushare to manage project plan and artifacts
• Ensured all issues were addressed and escalated. All risks were identified; mitigation plans were established.

Confidential, VA

Project Manager

• Project Manager for the database infrastructure of Confidential . Managed a team of 5 offshore resources, cost, time, issues and risks associated to the project. Created status reports for upper management.
• Lead the team to implement the compliance checks (backups, audits, performance, resources, etc).
• Lead the team to create design documents, use case development, detailed test cases.
• Managed projects (like SCOUT, gold rush, Server Upgrades, etc) involved in the evaluation, testing and implementation of tools (internal/3rd party) for corporate wide use.