Project Engineer Resume

OBJECTIVE:

To obtain a Software Engineering position in a dynamic environment that would help me develop my technical and organizational skills. Available Immediately.

SUMMARY:

Performed requirement gathering & analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
Interacted with the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes.
Superior analytical and problem - solving abilities, with track record of improving operations.
Experience with Customer Relationship Management (CRM).
Experience with client interaction, escalation, onsite support and maintenance.
Experience with SDLC methodologies specific to requirements elicitation and confirmation and modeling, UX design, design specification, documentation and data modeling.
Developed and managed Project Plans and Schedules. Managed resolution of project issues and conflicts using Active Collab.
Created Use cases for web design with Acceptance criteria's in Rally for technical implementation.
Experience in developing Web Responsive, user friendly interfaces.
Was trained in C++ and Windows Server at Confidential .
Intensively trained in DevOps tools like Ansible, Puppet, Chef, AWS.
Exemplary academic record. Graduated with 3.78 GPA.

TECHNICAL SKILLS:

Languages: C/C++, Java, VB.Net.

Web Technologies/Scripting: HTML5, CSS, Java Script, JQuery, Angular JS, PHP, Python, Action Scripting.

Databases: MySQL

Applications: MS Office, Visual Studio, NetBeans, Adobe Flash professional, MS Visio, Git, MS Project, Jenkins, AWS, Tableau, Chef, Puppet, Ansible, Google Analytics, Active Collab, UML

Operating Systems: Windows XP, Windows Vista, Windows 7, 8.1 and 10, Linux.

PROFESSIONAL EXPERIENCE:

Project Engineer

Confidential

Responsibilities:

Worked on Customer Relationship Management (CRM).
Worked on Siebel CRM tool to collect, store and analyze the data.
Planned and coordinated the metric data in the organization.
Created Tasks, tracking, escalation, onsite support and maintenance.
Establishing and maintaining report as well as providing the support to the customers.
Hosted weekly change request & enhancement meeting with business, and conducted bi-weekly iteration planning meetings with the team.
Worked on data gathering, Business Analysis, support and resolving L1-level technical issues.
Created overall Design for the application including component, class and sequence diagrams.
Trouble shoot tickets on the help desk tracking system.
Was trained on in C/C++, Java, Linux.
Performed testing, maintenance, and analysis of code.
Developed software applications using C++ and other object-oriented languages
Worked with the team of software developers and provided technical feedback
Optimized and enhanced systems and played key role in designing business applications.
Ensured continuous integration for the financial system.
Awarded for exceptional customer service and client support.

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