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Senior Pm Resume

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SeattlE

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SUMMARY:

Strategic, result - driven business professional with over 16 years of experience in Product/Project Management in the Cloud computing/Biotech industries. Draw on unique combination of general business acumen to generate a truly innovative and impactful corporate solution. World class leader, who forges productive cross-functional relations, fosters strengths of staff members and provides strategic guidance to the organization.

AREAS OF EXPERTISE:

  • Strategic Leadership
  • Business Process Improvement
  • Vendor Selection & Negotiations
  • SDLC Management
  • Operational Development
  • Risk Management & Mitigation
  • Relationship Building
  • Program Management
  • Innovation & Profit Growth

PROFESSIONAL EXPERIENCE:

Confidential, Seattle

Senior PM

Responsibilities:

  • Drive complex, cross-functional enterprise projects with Information Technology partners, business partners, suppliers and focusing on UX to ensure successful completion of programs and projects
  • Partner with Starbucks Technology and Business Leaders to ensure strategic programs are delivered according to defined success criteria
  • Drive process change improvement and maturity in the program management processes and provide/implement best practices for program management.
  • Provide detailed capacity management of the portfolio to deliver projects, including technical team resources, and calls out gaps to senior leadership
  • Develop an integrated plan that includes program deliverables, strategic alignment, total revenue, profit opportunity, enterprise-wide impacts, for its portfolio
  • Drive and enforce governance and processes in the technology domain to ensure successful delivery of projects

Confidential, Austin

Principal Program Manager

Responsibilities:

  • Provide strategic leadership and direction in setting up SaaS organization that supports 2,000+ customers
  • Orchestrate blended agile & waterfall project management/development approach from initiation to delivery
  • Manage global cross functional teams responsible for planning and execution of code releases, product upgrades in SaaS, PaaS and IaaS
  • Manage a team of 5 Program Managers providing senior level support on projects, milestones, budgets, scorecards and risk management
  • Responsible for overall program management for tools and automation project to support CRM On Demand that is 500+ environment including public, private and hybrid clouds
  • Actively involve in project staffing planning, team building, mentoring and performance reviews
  • Manage the global teams that support cloud operations for compliance/audits including SOX, SSAE 16(SAS70), PCI, HIPAA, 21CFR Part 11, SOC 1/2/3

Confidential, Austin

Senior Program Manager

Responsibilities:

  • Strong presentation, influencing/negotiation skills to deal with internal stakeholders, customers, and vendors
  • Plan, direct and coordinate activities in order to ensure project goals are accomplished within defined scope, time, and cost constraints
  • Manage project risk for software development efforts through risk identification, quantification and control using formal project management practices
  • Identify and highlight process gaps and recommend improvements
  • Develop and maintain an appropriate awareness of all company business solutions, through information sharing and cross-training with other IT team members
  • Establish effective risk management, communication and escalation plans
  • Develop detailed readiness plans, track, manage the plan to successful completion at the closure of multiple releases

Confidential, Austin

On Campus - Adjunct Instructor

Responsibilities:

  • Teach professional Project Management boot camp
  • Strong leadership, communication and institutional advocacy skills

Associate Project Manager

Confidential, South San Francisco

Responsibilities:

  • Responsible for budgeting, forecasts, actuals and risk/mitigation of overall Program Execution
  • Manage global cross functional service teams for all IT projects in the Discovery and Pre-Clinical areas

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