SUMMARY:

Skilled leader and manager that is customer focused with solid management and leadership experience within multiple IT, Wireless, Telecommunications, Financial, and Supply Chain industries who demonstrates a proven ability to bridge technology and business goals to provide productive solutions.

TECHNICAL SKILLS:

Project Management

Innovative Problem Solver

Agile/Scrum Development

Team Builder

Servant Leader

Budget Admin/develop

Matrix Management

JIRA/Confluence

Risk Management

Persuasive Written/Oral Skill

PROFESSIONAL EXPERIENCE:

Senior Project Manager/Scrum Master

Confidential

Responsibilities:

• Leading virtual software development teams for the Library of Confidential for the Blind and Physically Handicapped, the Confidential, and Confidential for Confidential ( Confidential ).
• Both connect to Pay.gov for credit card processing and providing information systems, websites, programs, embedded devices, and smartphone applications.

Senior Project Manager

Confidential

Responsibilities:

• Working with a mortgage company software development team creating an online portal for real estate agents to qualify potential buyers.

Senior Project Manager

Confidential

Responsibilities:

• Led from within an IT PMO framework an enterprise wide telecommunications campaign of mobile, wireline, and ISP services for aggregation.
• Re - negotiate contracts with all North American mobile providers
• RFP process to select aggregator for all LEC and ISP services for North American retail, wholesale and corporate locations.
• Created strategic communications plan.

Senior Manger

Confidential

Responsibilities:

• Lead the special projects software development team for set top box applications using Symbi functionality.
• Conduct daily agile operations for the software development team using XP and TDD development with Scrum management.
• Manage iteration planning, reviews, retrospectives, demos, and releases in collaboration with product owners.
• Conduct weekly meeting for development and QA work of offshore

Scrum Master

Confidential, Centennial, CO

Responsibilities:

• Led scrum team (DEV, QA, BA) for web software development of an investment portal.
• Worked with Product Owner and the team to create backlog; prioritize and assign complexity points to the user stories based on its business value.
• Kept leadership apprised of Sprint and Release progress, and identified risks and issues.
• Reported team progress by burn-down charts, dashboards, velocity reporting and sprint and release progress using Confidential .

Project Manager

Confidential, Boulder, CO

Responsibilities:

• Managed multiple distributed professional services project teams that developed and installed secure IVR, Managed Billing, and EBPP (Electronic Bill Presentment and Payment) systems.
• Drove solution overview process between Sales, internal resources, and external customer to create SOW and obtain a signed contract

Confidential, Highlands Ranch, CO

Responsibilities:

• Managed multiple distributed project teams (DEV& QA) within a PMO framework for software development and quality assurance of debit processing services interfacing to Confidential, Inc. enterprise billing.
• Managed multiple complex budgets with variable scope, budget, and duration.

Program Manager

Confidential, Golden, CO

Responsibilities:

• Co-led converting IT software development from waterfall to agile.
• Led multiple project/scrum teams (DEV, QA, BA) for development of a three tiered web based service, .NET, C# (commercial credit card processing) for US banking.
• Delivery Manager for quarterly major software releases and weekly ' Confidential ' software updates to US and UK.
• Manage software release team (DEV, QA) for US and UK releases and hotfixes.

Program Manager

Confidential, Redmond, WA

Responsibilities:

• Led Windows Live Voicemail core development team providing voicemail to Hotmail accounts for domestic and international telephone companies, (mobile and wireline) using Agile/Scrum development.
• Led Windows Live Client core development team providing Windows Live service on-boarding for International Telephone companies using Agile (scrum) development.

IT Project Manger

Confidential, Broomfield, CO

Responsibilities:

• Worked with cross functional participants in setting financial systems project priorities for revenue assurance and assigning resources using a six sigma approach.
• Managed IT and development resources on revenue assurance switch to bill solutions from business requirements to implementation to sustainment.
• Managed budget within prescribed limitations of dollars and time and mitigated risk through resource tracking via Primavera.

IT Project Manager

Confidential, Reno, NV

Responsibilities:

• Managed the development, testing and deployment of financial systems projects and features with enterprise wide impact.
• Managed the enhancement of end-to-end financial processes.
• Worked with cross functional participants in setting financial systems project priorities, and helped in resolving resource issues.
• Translated the multitude of requirements for financial systems into integrated functional and logical specifications and solutions.
• Led cross-functional teams (engineering, operations, finance and accounting) to create integrated system requirements and provided team leadership.

Program Manager

Confidential, Redmond, WA

Responsibilities:

• Managed service support and sustainment for Live Meeting through Real Time Communication team of hosting, development, and engineering—bug analysis and resolution.
• Investigated, analyzed and evaluated business requirements and stakeholders’ needs for Enterprise Collaboration, Transaction and Reporting Systems.
• Analyzed and documented existing internal and client-facing business processes, assumptions and constrains in conjunction with the business teams.