Senior Manager Resume Hoffman Estates, Illinois - Hire IT People

SUMMARY:

Versatile, results - oriented business technology leader with over 16 years experience in information technology, project management, and systems implementation.
Proven ability to improve reliability, maximize productivity, and introduce system efficiencies.
Expertise in overseeing technology improvement initiatives and aligning information services with business goals.
Skilled in effective leadership with focus on total organizational coordination to manage resources, provide innovative concepts and ideas, develop high performing teams, and oversee staff.

CORE COMPETENCIES:

Resource Management Business Transformation Solutions Design Solutions
Technology Deployment Project Management Life Cycle Quality Control
IT Infrastructure Research and Statistical Analysis Business Continuity
Process Improvement Customer Relationship Management Staff Leadership
Change Management Strategic and Tactical Planning Problem Resolution

TECHNICAL SKILLS:

Platforms: Microsoft Windows, Solaris, Linux, VMware, Citrix

Networking: Local Area Network (LAN), Wide Area Network (WAN), TCP/IP, DNS, DHCP,LDAP

Software: MS Office (Word, Excel, PowerPoint), Project, Visio, Oracle, SQL Server, Crystal Reports

Hardware: HP, Dell, Sun, Cisco Switches, Routers, Firewalls, Load Balancer, Enterprise Storage Systems

PROFESSIONAL EXPERIENCE:

Senior Manager

Confidential, Hoffman Estates, Illinois

Responsibilities:

Implemented stable/redundant VMware solution to all Sears Retail formats reducing store infrastructure footprint by 90%,
Let project teams to upgrade all Corporate and Retail based systems off of Windows Server 2003.
Led endeavors to implement Right Fax solution for enterprise level electronic faxing needs which yielded $1.5 million in cost savings on faxing equipment maintenance, paper, etc.

Global Manager

Confidential, Lincolnshire, Illinois

Responsibilities:

Overall accountability for Hewitt’s enterprise global server hardware/VMware team consisting of 13 associates maintaining over 4600 servers and supporting over 10 datacenter worldwide. Manage end to end process of server
Delivered multiple C-Level goals of cost reduction through vendor management consolidation and O/S migration reducing OpEx/CapEx by 10%.
Managed program and multiple project teams through upgrade of VMware infrastructure to ESX 4.0, while additionally migrating storage infrastructure from NetApp to HP Storage.
Project executive managing Unix to Linux migration consisting of 70 web application and database servers.
Managed Novell to Linux migration consisting of 300 servers and over 1 Million active subscribers completed with zero downtime and continuous availability.
Identified and managed strategic enterprise project to reclaim 400 underutilized servers to virtual platform.
Achieved stretch goal of 60% virtualized and 40% physical as one of the nation’s largest VMware infrastructure.
Recognized and proven leader within IT and multiple lines of business as a ‘go to’ resource for both technology operations and engineering.
Reduced unit incident support by 50% month over month through technical automation, compliance enforcement and improved support center root cause analysis within a 7 month time frame.
Influenced and created organizational capacity for learning and sharing of ideas while articulating the organizations direction.
Created timely and effective decision making at needed levels. Created an environment that rewards on creativity and educated risk taking through coloration tools such as SharePoint
Implemented Enterprise Server Management best practices to improve operational efficiencies, thereby reducing problem and incident management costs.
Mentored team through IT Information Library standards to align with business requirements, provide for continuous improvement and create operational efficiencies.
Identify customer project requirements. Proposed, designed and architected customer/client and internal solutions.
Designed and implemented auditing standards and governance for all enterprise servers and applications to consolidate server ownership, improve availability and efficiency and comply with SAS70, SOX and other audit requirements.

Team Manager

Confidential, Lincolnshire, Illinois

Responsibilities:

Managed Windows server operational team supporting over 3000 servers for client and internal based web, application, and database systems.
Developed and prepared monthly scorecards for analysis and overall service delivery.
Personally designed or participated in over 100 Windows server based delivery projects, deploying over 800 servers and applications.

Systems Engineer

Confidential, Lincolnshire, Illinois

Responsibilities:

Appointed Hewitt Monitoring subject matter expert for enterprise server O/S.
Led internal project to get all network based devices into Netview monitoring console for IP availability monitoring on over 7000 devices.
Led project team as well as assumed technical lead duties on the roll-out of the NTSMF performance analysis agent to over 3000+ Windows servers.

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Senior Manager Resume

Hoffman Estates, IllinoiS

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