Manager Resume

SUMMARY:

Over 12 years of experience in data analytics and consulting complemented with leadership positions in fast paced international organizations. Extensive experience in deriving actionable insights from complex data sets, devising interactive dashboards and multi - dimensional fraud solutions. Delivered high-impact analytical projects across various industries including health insurance, financial services and retail. Six Sigma Green Belt certified, expertise in variety of technologies, managed and trained teams of statisticians, programmers, data scientists and clinical SMEs.

AREAS OF EXPERTISE:

Data Analytics and Information Management
Interactive Dashboards, Data Visualization & KPI Reporting
Client Relationship and Project Management
Fraud detection and prevention
Corporate Trainings and Client Presentations
AML Analytics and Corporate Fraud Investigations
People leader responsibilities- hiring, mentoring, appraisal, resource management

PROFESSIONAL EXPERIENCE:

Confidential

Manager

Responsibilities:

Lead analytical projects in fraud detection and prevention for Banking, Retail, E-commerce, Telecom & Hospitality.
Manage team of 15 data analysts and programmers in 3 different locations specializing in - SQL, VBA, Access, IDEA, QlikView, SharePoint and .Net, Tableau.
Provide hands-on technical support for end to end execution of each project phase- intelligence gathering, data retrieval, extensive data mining & evidence based reporting.
Managed various application development and automation projects for Confidential teams & external clients.
Act as a Customer relationship manager - convert business objective into tangible goals, address concerns and streamline the analytical solution.
Corporate fraud investigations, Business Performance Reporting, Fraud risk assessment & Audit Dashboards.

Confidential

Senior Manager

Responsibilities:

Lead analytics projects and potential opportunities in the areas of Anti-fraud solutions, Healthcare and Insurance Claim Cycle Management
Lead cross-functional teams of statisticians and data scientists to develop advanced statistical models.
Managed the integration of a Provider RCM company which involved identifying & assessing potential business opportunities and infusion of analytics into existing client base.
Support business development by providing business/ technical knowledge for solutioning & pre-sales, respond to RFIs/RFPs, devise effective business proposals for overall vertical growth.

Confidential

Sr. Associate

Responsibilities:

Provide Incentive Compensation Management solutions for the Sales Force Effectiveness departments of leading pharmaceutical companies based out of US.
Provide hands-on support to the design, methodology, automation and reporting of the projects.
Projects and tasks include incentive calculation, database management, dashboard template design and testing.
Drive customer interaction, requirement gathering and communication within ICM team.
Ensure quality and accuracy of deliverables, run data integrity checks, constantly work on improving systems and process matrices.
Coach and mentor Analysts with skills & techniques for effective performance.

Confidential

Consultant & Quality Analyst

Responsibilities:

Generate fraud detection ideas basis extensive industry research and case findings leading to inception of new payment accuracy projects.
Build the "story board" for the final output of projects, appropriate to the target audience (Tableau)
Implement advanced & effective anti-fraud solutions in the form of proactive models and system edits basis the analytical findings, thereby generating $ savings for the client.
Regular client presentations to seek approval for proposed edits from legal, clinical and med coding SMEs.
As team’s Quality Analyst, provide detailed feedback and technical guidance for ongoing projects, resolve critical issues and conduct regular trainings.
Formulate data analytics routines, write complex T-SQL scripts and troubleshoot SQL errors.

Confidential

Sr. Analyst

Responsibilities:

Travelers Checks processing and Risk management for entire APAC region by working in coordination with operations in Sydney, Singapore & local market Sales contacts.
Develop & manage key MIS for 7 processes within Confidential for Global reporting & assisting strategic business initiatives.
Rendering continuous coaching and feedback to new team members and devise ready to use process manuals for improving productivity and reduce error rates.

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