SUMMARY:

• ISTQB CTFL certified with Project management experience and coordinated release implementation
• Led cross functional teams / Project management, matrix management
• Led release projects to successful completion “on time” and within budget and followed SDLC process with standards’ best practices, methodologies, techniques, and tools
• Product development with Agile methodology for web based applications
• PMP Study Group - Mentoring of associates, use MS Project for project plan
• Seven years of Healthcare and Telecom Experience at Confidential, Confidential, and Confidential: 5ESS Switch database, product development
• Use JIRA tool for planning, schedule status, issues and status, and in assigning, updating, and reporting product features, tasks, and defects
• Participated in workshops and facilitate project planning, daily stand-up meetings, sprint and release planning and other Agile development related activities
• Agile methodology used in development with features tested in 2 week sprints using scrum meetings and workshops to lead the testing of the web based products Assure and Insight
• MS Office, Microsoft Project, Clarity, Visio, HPQC /HPALM, Share point

TECHNICAL SKILLS:

PL/SQL: Strong skills in Oracle 9i PL/SQL

OS: Win 9X/ NT / 2000, UNIX / LINUX / DOS

APPLICATIONS: ITIL, ITSM, MS Word, SAS, Excel, Pivot Charts, PowerPoint, and Visio

LANGUAGES: PL/SQL, C, C++, Visual .NET, UNIX, korn shell script, Java Script, HTML, XML

DATABASES: Linux / UNIX, Oracle, MS Access, MS SQL Server, DB2

TOOLS: BI Analytic, SHAREPOINT, Clear Case, Clear Quest, Visio, VI editor, Clarity, MS Project, JIRA, HPQC/ HPALM 11.0, Quick Test Pro

Test Methodology: AGILE Model, Rapid Application Development (RAD), V Model, and Waterfall Model

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Project Manager

Responsibilities:

• Maintain portfolio of projects on SharePoint and update the folder contents such as requirements, project charter, project plan, status update, and meeting notes
• Oversee assembly of the project team for source capture optimization project and work with offshore and onsite vendor teams through estimations, planning, test data setup, and test environment bring up and kept account of their hours and burn rate
• Coordinate implementations plans for platform environments - test, pre-prod, and prod environments
• At Agile workshops reviewed Functional Specifications, Business Requirements, and Design documents
• Work with developers, business analysts and other team members to determine gaps in requirements
• Manage day-to-day activities of project proactively at daily scrum meetings and resolved issues
• Oversee assembly of the project team for source capture optimization project
• Provide PM leadership through steering committee board meetings with quality audit and process governance
• Identify required resources and assigned tasks and managed project plan
• Facilitate the development of project scopes and promptly recap project meetings and plans
• Coordinate activities of the team and report regularly on project status on Communication Plan
• Maintain strict adherence to change management procedures and policies
• Administrative responsibilities include: weekly status reporting, project plan administration, and issue tracking
• Meet regularly with the PMO manager and sponsor to review issues, risks, actions, and milestones
• Assist PMO Director with completion of weekly reporting and maintain project documents
• Ensure effective communication between customers and project team members is maintained
• Efficiently manage risks and provide clear communication on mitigation of risk
• Manage offshore and onsite vendor teams through estimations, planning, test data setup, and test environment bring up and kept account of their hours and burn rate
• Review Functional Specifications, Business Requirements, and Design documents and resolve the issues
• Work with developers, business analysts and other team members to determine performance requirements

Confidential, Bentonville, AR

QA Lead

Responsibilities:

• Worked on multiple EDI development projects with focus on infrastructure upgrades and new country implementations. Led development and QA teams for 2011, 2012, and 2013.
• Worked on project priority, strategy, resource allocation and cost allocation
• Worked with teams of business analysts, developers, and QA to analyze and update project requirements and use cases
• Managed budget for teams that were both offshore and onsite and provided projected and actual quarterly hours to come up with the burn rate
• Created project timelines per ISDLC process, monitored QA testing, and provided weekly status
• As management employee developed and executed detailed plans for transition of new employees into the project
• Conducted project kick-off meetings to communicate individual roles and project expectations and ensured that all project team members have the tools and training required to perform effectively.
• Held project team members accountable to on-time completion and quality of project deliverables and milestones.
• Managed day-to-day activities of project team members proactively identifying and resolving issues that would present a risk to on-time implementation of the project.
• Efficiently managed risks and provided clear communication on mitigation of risk
• Managed offshore and onsite vendor teams through estimations, planning, test data setup, and test environment bring up and kept account of their hours and burn rate
• Oversee the development, execution and update of test plans/test scripts, and test cases
• Prepared status and statistical reports to communicate test results on an ongoing basis to project team, customers, & management.
• Reviewed Functional Specifications, Business Requirements, Test Plan, and Use Cases
• Reviewed and analyzed performance test scripts and test plans
• Monitored and Assisted Performance teams with -Tuning exercises and worked with developers to resolve performance-related bugs
• Enforced defect management procedures within the project team triage and ensured quality delivery of releases

Confidential, Chicago IL

QA Metrics Lead

Responsibilities:

• As a project consultant created and maintained historical test execution spreadsheet artifact with all test details for the release
• Assisted team members by creating and maintaining critical test reference documents on SharePoint site for functional, SIT, E2E, regression and UAT testing
• Provide test metrics reports to upper management on the Online Banking application through generation of daily and weekly reports from Clear Quest queries and compile them with pivot charts
• Direct team on defect logging standards, build cycle accuracy, and best practices
• Collect input on test environment outages and provide a daily outage report to be send to upper management indicating the test impacts
• Defined and developed test strategies, test plans and test cases and monitored release version fixes, builds, and QA deployments in the four test environments
• Developed SQL queries and executed them from Clear Quest to generate on demand ad-hoc reports for critical and high incidents using Excel pivot charts
• Represented regression team during the weekly Release meetings to discuss defects fixed in the new release notes and to solicit information on the build deployment plans to the various test environments. Communicated this information to the rest of the team through reference documents
• Analyzed and maintained build code cycle and test environment information in reference directories on Share point

Confidential, Naperville, IL

Senior QA Specialist

Responsibilities:

• Apply Agile testing practices to sprint release cycles in order to release each iteration as a fully functional web application. In this methodology the product is developed little bit at a time in biweekly sprints.
• Complete functional, regression, configuration, and installation testing for the web based applications using Sarbanes-Oxley compliance and features, which were targeted for the sprint release delivery.
• Tested the application using two week sprints which are iterations within a release cycle and their length in terms of time span depends upon the feature code to be developed and tested in that cycle.
• Deployed application code using JBoss application server and Oracle database.
• Provide QA estimations on new customer requested features through workshops with development, QA, and doc teams to come up with realistic timeline for completion.
• Install build code using daily code builds for JAVA and Flex code and test the web-based applications per specifications for functionality.
• Work on setup and deployment of WebServices tool to allow external control data messages to be transferred and in the target application identify scenarios that cause code to break
• Test in UNIX environment the validation and deployment scripts designed to bring up application running with special configurations like LDAP and Embedded
• Perform migration testing using PL/SQL scripts, data population scripts, and special release specific migration scripts
• Execute tests for both Oracle and SQL Server database for migration of data from one release to the next one.
• Test reconciliation balancing & internal authentication for special features and their different reports: control, freeform, user, and profile for formatting and field attributes extracted
• Perform user acceptance testing of all features including windows workbench tools designed to send mainframe control data to the web application
• Validate control data and rules executed in the client application and transferred to product application using API and run data verification for controls and data flows using dashboard tables and charts.
• Run release wise compatibility testing for the two web based products with both matching and non-matching platform versions.
• Communicate status on ongoing testing efforts Recommend product improvements or corrections.
• Document new feature tasks, customer support issues, and log defects and resolutions using the defect logging tool JIRA

Confidential, Oak Brook, IL

Senior QA Analyst

Responsibilities:

• Develop and execute plans for new employees transitioning into the project
• Review requirements for feature estimation and manage Functional testing activities
• Define the Test Strategy and Test Approach
• Accountable for the design of Test plans to cover Functional and Performance Testing
• Ensure tests are executed in a timely, repeatable and effective fashion
• Set criteria for the acceptance of code into test environments and their release
• Track and report quantitative and qualitative testing results in an auditable form
• Develop plans for test cycles and phases (design, development, all testing phases, support)
• Work with teams to coordinate testing and the recording and reporting of issues

Confidential, Chicago, IL

QA Test Lead

Responsibility:

• Authored test plan document for in equities, options and futures trading platforms
• Worked with the development teams to coordinate test planning per the technical requirements
• Determine and communicate details of the monitoring scripts needed to run performance tests
• Determined any reliability and risk factors and design failover tests
• In the traceability matrix grouped the performance, functional, and reliability tests according to levels per priority of high level and low level tests
• Developed and executed test scripts and stored them using ClearCase application
• Reported and tracked environment issues or defects in Tracking Record
• Assisted in reproducing, investigating and debugging software issues in coordination with Support personnel and developers
• Verified actual test results using PL/SQL, Oracle database, monitoring scripts, Unix, Linux
• Performed statistical analyses of resultant data and used graphs to report test results

Confidential, Downers Grove, IL

QA Analyst

• Designed test cases from application design and functional / Technical requirements Designed test scripts for various scenarios from screen mockups and write tests for UI and text box size as well as security login and password reliability
• Performed white box and black box testing of the UI and web pages per logic flow and requirements
• Performed systems and integration testing which included end to end testing
• Queried database using PL/SQL to validate data returned to user is in accordance with expectations and documented open issues CVS (version control tool)