SUMMARY:

• A highly motivated, results - focused Project Manager with over ten years of application development and software implementation experience in the healthcare industry.
• Possess expertise in collaborating with cross-functional teams to deliver quality product as scheduled.
• Possess excellent technical, communication, presentation and customer-facing service skills.

TECHNICAL SKILLS:

• Multilevel Project Management
• Scrum Master
• Customer Relationship Management
• MS Project, MS Office, SharePoint, Visio, TFS, ChangeGear

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Sr. Project Manager

Responsibilities:

• Project Manager for the implementation of XenatiX Behavioral Health software solution, aXis EHR and modules for ECS (Early Childhood Services), IDD (Intellectual and Development Disabilities), ADS (Addictions) and MH (Mental Health) for private and public clinics, institutions and prisons
• Liaison between Metrocare Services of Dallas and MHMR Tarrant County for coordination of project administration, documentation, meetings, demos and presentations
• Modules developed include CPOE, eMar, e - Prescribe and reporting
• Manage the software development cycle and HL7 integrations in an agile environment acting as SCRUM Master
• Monitor schedules for system configuration, data conversion, UAT, training and go-live activities

Sr. Project Manager, Contractor

Responsibilities:

• Project Manager for the implementation of healthcare software solutions for The LaSalle Group
• Managed EHR implementations for Memory Care and Assisted Living facilities
• Modules implemented include eMAR and clinical documentation

Sr. Project Manager

Responsibilities:

• Project Manager for the implementation of healthcare technology solutions
• Responsibilities include collection of catalog configuration information, documentation of current state and future state for clinician workflows, implementation of Case Management, Utilization Management, Disease Management and Appeals and Grievance Modules
• Managed ICD - 10 upgrades
• Responsible for the implementation of EDGE Servers for contracted clients per CMS guidelines

Sr. Project Manager

Responsibilities:

• Project Manager for the implementation of JIVA Population Healthcare Management Platform
• Responsibilities include collection of catalog configuration information, documentation of current state and future state for clinician workflows, implementation of Disease Management and Case Management modules, upgrading clients to ICD - 10 format
• Responsible for the implementation of Provider, Member and Employer Portal Services

Project Manager (Contractor)

Responsibilities:

• Project Manager for the implementation of MEDHOST EDIS for CHS facilities
• Responsible for the coordination of data collection, dB building, testing and final approval of all interfaces and modules pre - launch.
• Responsible for the delivery of the project on time and on budget

Sr. Program Manager

Responsibilities:

• Responsible for the implementation of MEDSEEK s Strategic Patient Engagement Solutions
• Work with client IT, Marketing, Web and Clinical staff to plan, test and implement a web - based patient portal, allowing access to medical records, appointments and messaging between providers, nurses and patients.
• Responsible for the delivery of the project on time and on budget

Sr. Project / Program Manager

Responsibilities:

• Project Manager for the implementation of T - SystemEV EDIS at over 100 facilities
• Program Manager for CPOE Meaningful Use implementations for 44 HCA facilities
• Responsible for the continual evaluation and refinement of project methodologies (initiation, planning, executing, controlling and closing)
• Create Project/Program Plans for each client, acquire/assign resources, and direct/oversee testing and validation tasks to ensure projects are completed on time and on budget
• Work closely with T-System and client integration teams to ensure the functionality of HL7 interfaces, EMR integration, client network validation and Meaningful Use requirements are met for attestation
• Created project plans for beta sites and managed the implementations, including CPOE beta sites, Department of Defense implementations and NSW Australia sites

Senior Implementation Specialist

Responsibilities:

• Project Manager for the implementation of MICROS POS systems for Hotels, Restaurants, Casinos and Country Clubs
• Managed the largest project for the Dallas division - Black Hawk Casino by Hyatt, Black Hawk, CO, generating over $1 M+ in revenue while maintaining project scope, with delivery on time and on budget
• Validated client hardware requirements with internal sales team and staged client servers, workstations and handheld devices (MICROS-proprietary hardware)
• Programmed, tested and validated bi-directional interfaces to HMS systems including guest registration, billing and frequent guest accounts
• Trained C-level executives, managers and users on proprietary software, assessing customer needs and requirements
• Customized software per client requirements with development teams
• Acquired and managed resources for life-cycle of projects

Confidential, TX

Account Manager

Responsibilities:

• Project lead for the implementation of ALOHA POS systems
• Calculated manpower requirements and resource allocations for the project duration
• Created customized client - specific training programs

Confidential, Gaithersburg, MD

Corporate Trainer

Responsibilities:

• End - user training and go-live support role for MICROS POS implementations throughout the Confidential