Product Manager Resume San Jose, CA - Hire IT People

SUMMARY:

Over fourteen years of experience in program management, software test, support, design, development, product and people management
Over two years of experience as product manager in Confidential ’s Technical Services for product serviceability.
Extensive experience in testing Confidential Service Provider and Enterprise solutions architectures and technologies
Strong technical, management, product management, customer support and business skills
Extensive experience in Confidential Engineering, Administration, Quality, Operations, People, Schedule and Budget Management Processes
Experience in collaborating with sales, engineering, finance, customers, partners and vendors
Excellent track record of successfully leading multifaceted projects
Extensive Project Management Skills - managed multiple product releases that span beyond my own team.
Prepared for and participated in TL9000 audit which was a part of the Confidential Quality Program.
Received many Confidential Achievement Awards for outstanding achievement on project completion and for providing a positive customer experience

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Product Manager

Responsibilities:

Currently working as a product manager in Systems Architectures and Serviceability Group responsible for serviceability improvements in Confidential ’s Routing and Switching Operating System such as IOS-XE, IOS-XR and NX-OS. Led serviceability improvements in ASR9K, ASR1K, CRS, and GSR Platforms.

Confidential

Manager

Responsibilities:

Expedited solution and technology deployment through software release recommendation to Enterprise customers. This recommendation was on top of qualifications done by Confidential ’s Business Unit Test Group.
Collaborated with customer architects, network operation teams during technology deployment and problem replication/resolution.
Influenced and worked with internal and external vendors for tools development especially for Enterprise features and negotiated prices thereby reducing the overall cost of projects
Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization.
Defined and initiated projects, and assigned Project Managers to manage cost, schedule, and performance of projects
Maintained continuous alignment of program scope with strategic business objectives
Coached, mentored and lead personnel within a technical team environment.
Presented periodic Dashboard reports on the current programs, future opportunities and client issues.

Confidential

System Test Manager

Responsibilities:

Validated SP/IP and SP/MPLS solutions of Confidential ’s Service Provider line of products
Developed Confidential Validated Design II (CVD-II) for Network Virtualization technologies including Path Isolation, Access Control and Service Edge.
Managed a team of engineers including budgeting, training, hiring and retaining.
Improved Time-To-Adoption of some of Confidential ’s SP Customers by introducing Large Scale Network Test (LSNT) with complete automation in System Tests and thereby rapidly validated customers’ deployment scenarios, before actual deployment. This reduced Customer Found Defects (CFD) significantly in production environment and thereby improved customer satisfaction.
Performed interoperability, performance, and stress testing of Core and Edge product line for Confidential

Confidential

Devtest Manager

Responsibilities:

Managed the platform development test team for validating Confidential low end ATM/ADSL and VPN product line

Confidential, San Jose, CA

Software Consultant

Confidential, San Jose, CA

Software Engineer

Confidential, San Jose, CA

Senior Software Test Engineer

Confidential, San Jose CA