Driver Supervisor Resume
Atlanta, GA
SUMMARY:
Experienced professional with proven success in logistics, medical equipment, hospitality, manufacturing, and military environments. Strong ability to build and lead teams that meet and exceed established goals and expectations. Expertise in overseeing tasks from concept to completion ensuring on - time, on-budget, and on-target delivery. Background in HTML and CSS coding. Award-winning Confidential veteran with pending Master’s degree in Business.
CORE COMPETENCIES:- New Business Development
- Client Relations Customer
- Service Program Management
- Team Leadership Solutions
- Advice Cost Reduction Resource Management
- Strategic Planning and Analysis
- Staff Training and Development
- Microsoft Office Suite
PROFESSIONAL EXPERIENCE:
Confidential, Atlanta, GA
Driver Supervisor
Responsibilities:
- Responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements.
- Encourages sales lead participation through maintaining mutually beneficial customer relationships; responds to customer concerns; uncovers business development opportunities; and creates a customer-focused work environment.
- Manages services providers and other hourly employees.
- Conduct risk management and safety compliance audits
- Support a collaborative work environment through continuous communication and relationship building.
Project Manager
Confidential
Responsibilities:
- Create and oversee implementation of project management plans on multiple challenging and medium-length projects and basic programs.
- Determine majority of project requirements and perform various roles and responsibilities throughout project life cycle.
- Overcome basic company resistance to cross-functional demands.
- Set specific needs and requirements for new communication programs.
- Locate and handle logistics issues with communication program.
- Understand differences between concepts and comments and specialized, smaller specific facts associated with work.
- Follow event specifics and experiences.
- Explain how details impact end goals or outcomes.
- Ensure work is completed on time and on-quality.
- Suggest best methods to fulfill project requirements knowing existing project and organizational dynamics.
- Devise key messages and visuals for targeted audiences.
Confidential
UI Specialist
Responsibilities:
- Developed front end Confidential web site.
- Designed approved HTML and CSS for new and current pages.
- Implemented new validated HTML/CSS twice annually.
- Recommended process improvements.
- Served as main HTML/CSS administrator for Confidential including posting/updating new materials, answering user inquiries and questions from team mailbox, etc.
- Worked as primary administrator for customer email template tool including adding new staff, writing usage reports, following and responding to feedback.
Confidential, Suwanee, GA
Project Manager/Manager
Responsibilities:
- Oversaw 12+ regional technicians who installed medical equipment in hospitals.
- Administered expenses, time sheets, and schedules for regional technicians. Interviewed and hired field and telephone support technicians.
- Supervised website release, HTML, CSS and JavaScript. Slated projects in conjunction with equipment shipping, installations, and preventative maintenance schedules.
- Collaborated with clients on timelines and build procedures.
- Facilitated onsite meetings to discuss installation details and communicate technician arrivals. Invoiced third-party vendors and verified completed work.
- Handled quality assurance on all field technicians.
- Connected with customer and reviewed quality of training and installation.
- Investigated and resolved customer issues.
- Scheduled outside technicians to guarantee proper equipment use.
- Trained in LEAN management.
- Served as telephone room support manager.
Confidential, Lilburn, GA
General Manager
Responsibilities:
- Directed daily operations of company with 4-5 employees.
- Handled staff schedules, customer service, sales, project oversight, and inventory control.
- Led all programs including polishing, media blasting, car restorations, powder coating, chroming, and bookkeeping.
- Sustained all computer tasks including website design and Microsoft emails.
- Supervised and operated equipment including buffers, hydraulic lifts, and diesel engines.
- Invented, constructed, and deployed customer restoration projects.
Confidential, South Lake Tahoe, CA
Rentals Manager
Responsibilities:
- Managed quality and inventory of more than $1M in rental products. Ensured testing and proper documentation of all rental gear for legal department.
- Helped hire, schedule, and train 40+ employees.
- Developed and assembled business plan for new rental facility.
- Created marketing messages to fit seasonal schedules.
