SUMMARY:

• Over 3 years of experience in IT Industry which includes a blend of technical, system and management skills. Worked in the banking sector developing codes, and in the web application development sector delivering high - quality results with solid knowledge of software development life cycle methodologies including agile and waterfall models
• Project Management Institute Certified Associate in Project Management (PMI-CAPM) since November 2017.
• Extensive knowledge of project life cycle, project management processes, change management, product lifecycle, triple constraints, knowledge areas and various project management tools
• Strong knowledge of scrum environment activities such as daily standup calls, user stories, story slicing, sprint planning, sprint review and release planning
• Experienced in coding/analyzing/modifying EZTRIEVE, COBOL and JCL programs written for the Credit Cards domain, which is one of Capgemini’s largest accounts in the financial services business unit
• Duties included business requirement gathering, analysis, functional process flow, business process modeling, process re-engineering, change management etc.
• Utilized Eclipse IDE to develop basic Java applications J2SE, using Java data types, operators, arrays, control statements, classes, object, methods, and other OOPS concepts
• Worked closely with globally distributed clients and large teams communicating project status updates during daily stand-up meetings
• Created industry standard documents such as business requirement documents (BRD), and product requirement documents (PRD), functional specification documents (FSD), and user stories
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - context, data flow, entity-relationship, use case, sequence, activity diagrams using MS Visio
• Experienced in system design and application design analysis, design prototyping and screen mock-ups
• Proven problem solving and analytical skills
• Knowledge of SQL, including best practices using DDL, DML and DCL statements
• Assist with the development and execution of detailed system and user acceptance test plans, test cases and test scripts for manual and automated testing.
• Proficient business communication, and presentation skills. Trained business and technical writing skills including professional correspondence, reports, proposals, descriptions, and evaluations

TECHNICAL SKILLS:

Microsoft Tools: Word, Excel, PowerPoint, Outlook, Project 2013

Visual Modeling Tools: Rational Rose, MS Visio

Languages: Java, COBOL, EZTRIEVE, PL/SQL, Unix, HTML

Database related: SQL, DB2, Microsoft Access

Operating Systems: Windows 95/98/2000/XP, LINUX, Mainframe z/OS

WORK EXPERIENCE:

Graduate Assistant

Confidential

Responsibilities:

• Set up a system for license tracking, electronic storage of licenses to be used by library staff.
• Developed a license spreadsheet with links to full-text pdf scans of licenses including addendums.
• Designed and maintained file management systems for monthly line items for SIUE Library.
• Designed a Microsoft Access database for the 2016-2017 ERM system.
• Used queries, User-Defined Functions, Views, and reports for creating the ERM database system.
• Created summary versions of information using OCR software.
• Assisted Bindery Manager with Last Copy in Illinois Project, using the electronic ABLE commercial bindery system tools.

Business Analyst

Confidential

Responsibilities:

• Establishing business analysis workflow, best practices, and documentation templates.
• Engaging with clients to collect software requirements, business requirements and system requirements
• Responsible for maintaining documents related to business requirements and functional specifications
• Developing and analyzing system designs and database designs using Ms. Visio, Rational Rose, and Microsoft Access
• Software update tracking, maintaining the integrity of the project by balancing the budget and time required to complete the project.
• Conducting Root-cause analysis, identifying issues, suggesting improvements, and recommending best practices throughout the course of the project
• Facilitating monthly meetings with clients to document requirements and to ensure alignment with requirements
• Experience with Scrum and Agile development methodologies
• Designing context diagrams, enterprise diagrams, class diagrams, use-cases, and process-flow charts for the project requirements
• Supplying regular performance reports and forecasts using the data collected during the phases of the project
• Writing SQL queries to collect and extract information from the data, and to perform system testing.

Senior Software Engineer

Confidential

Responsibilities:

• Worked with the North American bank, Capital One Financial, as part of the incident management team, which helped the clients resolve tickets raised by their customers.
• Gathered initial requirements and prepared monthly load.
• Produced incident reports to critical incidents and followed-up on the resolution of pending incidents to resolve it within SLA.
• Knowledge of process flow from front-end to back-end in credit cards processing
• Analysis, design, development, and implementation of software applications using mainframe technologies.
• Coded/Analyzed COBOL, JCL and EZTRIEVE programs for the reported incidents.
• Part of a key transformation program which radically changed the delivery approach for the team from Waterfall to Agile.
• Prepared User Acceptance Testing (UAT) documents, implementation and software system documents
• Closed 28 reported incidents with no impacts.
• Lead a team of freshmen, providing EZTRIEVE training.
• Successfully completed the Banking Awareness training.