PROFESSIONAL SUMMARY:

High performing, strategic thinking Financial and IT Professional with more than 12 years of experience in the management, leadership and business analysis of Financial services and Information Technology projects. Proficient in leading complex full cycle projects that consistently produce in scope, high quality deliverables on time, within budget and to the full satisfaction of the stakeholder. Provide strong and effective interface to the project team, management, stakeholders through clear communication. Utilize PMI methodologies when identifying, mitigating risk, resolving issues and performing change management.

TECHNICAL SKILLS:

• Multilevel Project Design, Scope and Management
• Change, Release and Configuration Management
• Resource Management
• Dynamic Team Building and Leadership
• Risk Management
• Process and Performance Improvement
• Microsoft Office, Project, Visio, SharePoint
• HP ALM Quality Center
• Agile, Waterfall & SDLC

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Sr. Business Analyst

Responsibilities:

• Ensure project meet and exceed expectations by overseeing project activities timeliness, budget and internal quality control standards.
• Interface with government leadership, subcontractors, internal management, and technical task leads to monitor, track and report both technical and financial performance and status of the program.
• Prepare, analyze, track and report budgets, tasks, and schedules needed to meet contractual/project requirements for assigned portions of a project or projects.
• Prepare and review statement of works, status reports, project descriptions, technical reports and contract actions.
• Facilitate activities between the company, customers and partners, providing continual status reports and resolving issues in a timely manner.
• Responsible for the delivery of on - time and on-budget solutions which meet or exceed customer expectations. Primary customer schedule and track deliverables and project costs.
• Lead and coordinate a multi-disciplined technical team assigned to the project. to ensure the logical and systematic conversion of customer requirements into solutions that account for technical, schedule and cost constraints.
• Work collaboratively with all entities involved in the project to support the customer in planning, developing, and executing project management activities in accordance with the mission, vision, and strategic objectives of a dynamic organization.
• Provide strategic planning and leadership to their customers and employees.
• Serve in a variety of roles to include, but not limited to proposal management, proposal writing, editing, and pricing.
• Manage stability, value add and growth while maintaining the integrity and quality of the project.
• Manage the scope of projects to ensure they are completed in an accurate and timely manner according to the customer requirements.
• Perform actual to plan comparison on the project, identify any deviation from the project baseline and request timeline extensions and/or additional monies.
• Ensure projects are meeting internal quality control standards and prepare internal quality control reports.
• Manage customer’s expectations with regard to projects and works with the customer to turn ideas into future business opportunities.
• Oversee all project related disciplines required for the successful and timely completion of the project.
• Provide input regarding project management processes and assists in preparing cost and technical proposals.
• Ensure data is maintained accurately and in a confidential environment and that information is presented in a professional, accurate and understandable way.
• Act as a mentor to staff and work with leadership to improve motivations, learning and professional growth opportunities including managing professional, technical and support staff.

Project Manager/Sr. Business Analyst

Confidential

Responsibilities:

• Create the Statement of Work and project plan including all negotiations leading to the final SOW document and baseline plan. Work with project team and other required resources to identify all project deliverables and associated tasks required to complete those deliverables.
• Responsible for effective project kickoff, identification of all project stakeholders, defining and clarifying project scope, roles and responsibilities, and ensuring timely delivery of products to internal and external clients.
• Implement strategic plan, integrating all aspects of the organization’s work including programs, communications, development, and finance.
• Working with Leadership Team, create, maintain, and/or oversee systems and processes to ensure effective management of the daily operations of program staff and an organizational structure that supports the organization’s goals.
• Evaluate and summarize weekly project(s) reports for management, identifying successful completions of milestones and deliverables, change management process, and any risks or issues and any follow-up action required.
• Work with management to secure needed and appropriate resources for the project; ability to articulate specific skill requirements.
• Monitor and report status of all project activities through interaction with project participants and, as necessary, supervisors and directors.
• Detailed tasks include developing/managing/maintaining comprehensive, accurate project plans and schedules, as well as performing estimation of tasks, forecasting, planning, analysis, issue / risk / change management, escalation management, meeting facilitation.
• Research and implement appropriate project management tools to monitor progress of project tasks against project plan and delivery dates and provide detailed status reports to senior management.
• Works in conjunctions with team members and stakeholders to anticipate and manage changes to projects, such as but not limited to, technical requirements, business requirements and schedule. Determines when additional resources are needed and implements same.
• Identifies information regarding possible solutions that may create additional, different or unique project objectives or results.
• Manages client project management, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics. Identifies, recommends and implements changes or alternate paths based upon performance and metrics.
• Develops and makes presentations that could lead to expanded business opportunities. Participates in proposal efforts and sales calls to enhance opportunities for future business deals with client.
• Manages client expectations and balances the needs of company and client to ensure satisfaction for relevant parties.
• Oversees assigned personnel for projects. Assigns work and provides direction with regard to timeliness and completion of project objectives. Addresses performance issues within prescribed guidelines. Provides performance input upon completion of project.

Senior Business Analyst

Confidential

Responsibilities:

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
• Serve as liaison between clients and technical staff to resolve conflicts.
• Responsible for preparing and maintaining high level business requirements and also deal with detail requirement specifications, designing of data flow process.
• Interview Subject Matter Experts (SME) by asking detailed questions and documenting requirements in a format that can be understood by both business and technical audience.
• Provide support to business and development team throughout implementation of different strategies.
• Functioned as liaison between the business users and the technical team.
• Interviewed business stakeholders to accurately elicit information system functional requirements and write/refine use cases, business requirements, and other technical documentation accordingly.
• Executed and evolved Business Analysis best practices that promote the communication and understanding of information system functionality and deliverables by both technical and business resources.
• Documented requirements, defines scope and objectives, and formulates solutions that meet overall business strategies. Utilizes Business Process Modeling to aid in understanding current/future state of complex systems.
• Wrote User Stories that are expressed as features or problems and includes acceptance criteria.
• Supported structured lending underwriting deal teams by conducting industry research and financial modeling.
• Analyzed customer operations and finances to determine credit worthiness in accordance with underwriting guidelines.
• Worked closely with deal teams and loan closing team to ensure proper records are maintained at close and on an on-going basis.
• Monitored and reported on accounts (along with account team) to ensure on-going compliance with loan agreements, policies and best practices.
• Logged defects in a detailed, understandable and reproducible way, tracking all assigned defects through to closure and interacting with members of the development team to resolve discovered defects.
• Assisted with Project Management and execute Project Coordination, as needed.
• Participated in the development and dissemination of Quality Assurance standards.

Confidential

Business Analyst

Responsibilities:

• Performed business analysis planning, including identification of appropriate stakeholders and information that must be obtained, prioritization of tasks based on business value, verification that all requirements support delivery of business value and objectives, and assessment of impact on all primary and secondary systems.
• Interacted as a liaison between users and the application development team involved in the application development for better understanding of the business and IT processes.
• Developed and maintained the Traceability Matrix document to record the high level and detailed requirements.
• Worked with Quality Assurance and the Document Manager/Technical Trainer to provide training to users of new systems.
• Facilitated and conducted JAD sessions with the Business Users, SME and Marketing Team. Coordinated meetings for updates on Project status, change requirements and resolving business and functional issues.
• Facilitated User Acceptance Tests (UAT) of reporting systems to ensure data integrity and that the delivered systems meet end user requirements.
• Successfully translated customer business requirement to the technical and Development team.