Engineering Program Manager, Scrum Master Resume , Palo Alto, CA - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Engineering Program Manager, Scrum Master

Confidential, Palo Alto, CA

Responsibilities:

Led cross - functional teams to align roadmap commitments with development efforts on occupancy algorithms used by product teams to determine home and away behavior for Nest thermostats, cameras and other devices. Nest services are provided in the cloud using learning algorithms, big data analytics and AWS/GCP platforms.
Led scrum teams responsible for innovation and delivery of energy-savings programs using Nest products and services partnering with enterprise energy utilities across the globe. Analyze raw JIRA data and derive metrics on development categories such as feature vs. defect work, P0 elapsed time to resolution, and seasonal issues and trends.

IT Program Manager, Scrum Master

Confidential, Pleasanton, CA

Responsibilities:

Deliver member - facing online payment capabilities at KP.org website by managing cross-functional teams developing UI and interfacing with 3rd party credit card processors. Owned the Portal development functions as well as producing requirements and acceptance criteria to the Web Services team to fulfill member payment needs.

PMO Program Manager, Scrum Master

Confidential, San Jose, CA

Responsibilities:

Fostered innovation by leading Agile teams in development of containerized microservices for the Innovation Center projects using Kanban framework. Projects include Big Data analytics, MANTL and Cisco Shipped. Some Open Source technologies utilized were Docker, Mesos, Kafka, StreamSets, Logstash, Cassandra, Elastic Search and Zoomdata. Code developed as Open Source and is available via GitHub. • Managed vendor relationships and training budgets under Cloud Infrastructure Services group for Architecture and Engineering, as well as DevOps teams.

Technical Program Manager, Scrum Master

Confidential, Pleasanton, CA

Responsibilities:

Managed complex development programs such as public cloud connector for sync & share and mobile device application programs, which included vendor management sub - programs with Sencha and Syncplicity.
Led creation and management of cross-functional global teams, defining priorities and allocation of resources for Agile product development using Scrum framework. Scrum Master role included, Sprint planning meeting, daily stand-ups, Scrum of Scrums, status meetings, generated and posted work stream status' and retrospectives in project blog for effective communications. Localization deliverables included FIGS and later CJK.
Maintained internal life cycle SDLC processes from Elaboration to GTM, ensuring communication, governance, and success of complex programs. Generated and published metrics of key performance indicators (KPI) to project Wiki for stakeholder awareness.
Received Rock Star and Spot Light awards.

Project Manager / Senior Technical Marketing Manager

Confidential, Pleasanton, CA

Responsibilities:

Lowered deployment risks and streamlined large - scale implementation by developing and managing Architecture Review program for enterprise customers. Brought together customers, engineering, and product management teams, isolating high-risk items within proposed deployment, offering alternatives that mitigated risks. The average project lifecycle duration was 2 - 4 months.
Co-developed early Partner Solutions catalog with certification for using newly defined development best practices. These best practices included architecture, technical coding to marketing collateral standards. Solutions included Life Sciences: eTMF, Q&M, Healthcare: EHR, Energy & Engineering: Asset Operation, Capitol projects, and more.

Senior Software Engineer, Performance Engineering

Confidential, Pleasanton, CA

Responsibilities:

Performed technical analysis on FAST full - text multi-node resource usage, AutoStart high availability software, and Documentum system monitoring, allowing engineering team to replace library-based full-text engine with service-based full-text engine in core server product.
Managed field-facing communications with customers, professional services, and partners, delivering technical information to both technical and non-technical audiences.