SUMMARY:

• Scrum (2012) and Stanford certified Advanced Project Manager (2017 expected) software professional with over 2 decades experience in software systems design, engineering and testing.
• Strong leadership, project management, technical and analytical skills.
• Expert in CMM and CMMI assessment models: SCAMPI, CMMI - Dev, CMMI-ACQ and CMMI-SVC.
• Expert in software quality standards ISO/IEE/IEEE 29119, ISO 9001:2016.
• Expert in Waterfall (V-model, Spiral etc) and Agile delivery models (Lean IT, RUP, BDD, TDD etc).
• Expert in Six Sigma/TQM (total quality management), Lean manufacturing.
• Expert in ATLM (automated testing lifecycle methodology) synchronization across multiple tech platforms
• Thorough knowledge of Client, Web and mobile test methodologies and techniques.
• Expert in improving PPQ (process/product quality) cost and delivery of web and client based systems.
• Expert in assessing software quality assurance standards, providing technology training for QA staff.
• Expert in conducting on all development stages a variety of tests including: Integration, System, Functional, Performance etc..
• Expert in analyzing requirements and implementing methods for improving product quality, design, development processes in order to improve cost and delivery of software and software based systems.

TECHNICAL SKILLS:

Big Data: Hadoop, MapReduce, HDFS, HBase, Zookeeper, Hive, Pig, Sqoop, Cassandra, Oozie, Flume, Pentaho

Protocols: TCP/IP, FTP, TCP Replay, HL7, SOAP, JSON (RPS/WSP), REST, XML.

HP Load Runner protocols: RTE, SAP click & script, SAP GUI, SAP Web, SAP (Mobile Platform), SMTP, Web, Web services, TrueClient FF/IE Mobile Web, RTE, RDP, Oracle Web/NCA/ODBC, HTTP/HTML, Citrix ICA, Ajax, DNS etc.

Test Frameworks: JUnit, NUnit, Selenium WD, Watir, Unified Functional, Win Runner, Load Runner, JMeter

Test Tools: Jira, HP ALM, FogBugs, Crystal Reports

Databases and tools: MySQL, NoSQL, Oracle 10/11 xs, DB2, PostgreSQL, Informatica Power Center 8.5, SAP BO BI.

Release and SCM: Hudson/Jenkins, Bamboo, GIT, Subversion, TFS, CVS, ClearCase

CRM & Enterprise Tools: PeopleSoft, SAP Telco, SAP HR, SAP Payroll, SAP Hybris, Salesforce, Dynamics

ERP: SAP CRM, SAP Hybris, SAP HANA, Fiori, BW, BO

Scripting: JavaScript, VB, Ruby, Perl, and Python

Languages: Java, C, C++, C Sharp

Regulatory: ISO 9001 2008, ISO/HL7 27931/2, ADA, HIPPA, Sarbanes-Oxley, AR INC Standard 633/618

Mobile: iOS, Symbian, Android, BlackBerry BB10, Windows Mobile 8.1+

Mobile tools: Android SDK, ADM (android device monitor/DDMS), G Market Place

Mobile technologies: GSM, GPRS, WAP, CDMA, DRM, OTA, SMS

Mobile platforms: Native and mobile applications, Mobile Content Cashing, RD (responsive design)

Telecom: CBIO, BSS, OSS, SAP TelCo.

CORE COMPTETENCIES:

• Project Management
• Process Improvement
• Workforce Optimization
• Data Analysis
• Business Performance Improvement
• System Design/Implementation
• Quality Assurance/Security/Perf/etc
• Regulatory Compliance
• Strategic Planning
• SDLS’s & Delivery Models
• Team Leadership
• Vendor Relations

PROFESSIONAL EXPERIENCE:

Confidential

Sr Technical Project Manager

Environment: SAP CRM/Telco, OM/ON/EPC, E/// CBIO, SAP HANA platform (DB, Client, Studio, XS engine, XS advanced Runtime), HANA feature set (Remote Data Sync, Smart Data Streaming, Dynamic Tiering, ), SAP Hybris, SAP BI/BO (Web Intelligence, Dashboards, Crystal Reports), SOAP/Rest Web Services, TIBCO Maven, Oracle11g/12c, NoSQL, HP UFT HPQC11.5, HPLR/12.5.

Responsibilities:

• Responsible for strategic vision, planning, budgeting, resource management and allocation.
• Lead Front-Office and back-office QAT teams (30+ testers) from program inception in 2014 for Confidential Confidential 's pre-integrated OSS/BSS software suite billing transformation program.
• Lead AUX DB and HawkEye/Hadoop implementation for Confidential Back-Office business teams including: Revenue Assurance, Fraud Management, SOX, IIA compliance etc. over 15 back-office partners and stakeholders (Informatica v10, ETL, SAP HANA, and SAP BI).
• Coordinated, scheduled and help manage releases, release management planning and execution activities.
• Lead HP Load Runner performance test, monitoring and reporting efforts across multiple environments including front, middleware, back-end E2E and individual system components.
• Responsible for ensuring E2E team deliverables were in line with altered budgets and schedules.
• Responsible for building processes and tools to support multiple SDLC phases of Uprising program.
• Navigated between agile and waterfall approaches depending on project specifics, business goals and schedule dependencies.
• Accountable for program level technical scope including: BRQ’s, FRQ’s, E2E requirements analysis, scope and test coverage definition. Test case design/development, functional execution and reporting.

Confidential

Solutions Architect

Environment: SAP Retail, SAP BusObj, SAP Merchandising for Retail & Wholesale, SAP HANA, SAP Payroll, REST Web Services, IBM AS400, IBM WebSphere, IBM Sterling/OM/OMS/OMSC VMWare, NoSQL, HP LR/11.5, HP UFT 11.5.x.

Responsibilities:

• Responsible for review and analysis of budgets, individual business unit goals/objectives, FY milestone schedules and deliverables in order to assist REI enterprise in companywide realignment and technical rebranding initiatives.
• Responsible for analyzing REI SQA physical, AWS, logical and virtual architecture with intent of developing set of improvement recommendations based on industry CMM/CMMI best practices.
• The larger team objective of REI SQA infrastructure assessment project was to analyze and improve across enterprise process quality and product delivery, identify and synchronize technology platforms, align SDLC’s software delivery models and methodologies.
• Examination, analysis and reporting focused on 6 REI KPA’s (key process areas): SAP IS-R (Organizaion, Master Structure data, Core Processes, Data Distribution, Information Systems ), SAP Retail (Financial Accounting, materials management, sales and distribution), IBM Sterling, AS 400, and POS, physical and online ( Confidential ).

Confidential

Technical Project Manager

Environment: ETL, SSIS, SSAS, SSRS, IBM AS400 DB2, DW, OLAP, HPQC, HP LR 11.5.

Responsibilities:

• Accountable for ongoing budget, resource and planning activities.
• Lead program level SQA efforts against multiple tracks. Set technical and strategic SQA direction, defined PPQ activities in compliance with business objectives, budgets and project schedules.
• Responsible for determining, coordinating an on-demand distribution and resource allocation midst the constituent projects with intent to support overall program and successful implementation of GHG/CAA
• Responsible for tracking vital program KPI’s, governance and reporting to Executive Management.
• Successfully planned for and lead UAT for GHG DL application, first solution to be delivered under GHG umbrella.
• Successfully managed number of program level challenges related to GHG technical delivery, software implications, and resource and business requirement obstacles.

Confidential

Team Manager/Staff SQA Engineer

Environment: MAC OSX, iOS, Android, Symbian, Java EE, Apache Maven, JavaScript, CMS, MySQL, Bamboo (CI), Agile/Scrum.

Responsibilities:

• In charge for team of 30+ SQA Engineers, SDET’S and testers
• Lead implementation, adaption of BDD (behavior driven development) in order to improve overall productivity and drive results in line with DCL and DVC business objectives, budgets and schedules.
• Responsible for setup and successful delivery of multiple projects under the WDPRO QA umbrella, with strategic business objective of launching new customer facing online based products and services.
• Provided guidance, support and training to existing and new QA team members. Managed relationship with internal partners and external stakeholders.
• Launched multiple key business end-user applications.
• Recognized by WDPRO management for outstanding performance and commitment to quality & customer experience.

Confidential

Sr SQA Engineer

Environment: Java EE, Apache Maven, Junit, JavaScript, Oracle, QTP 9.x, Lean, Agile/Scrum, Crystal Reports.

Responsibilities:

• Certified ACARS and ACARS Classic Aero for subscribed CAS (commercial aviation services) customers were routed to AR INC or SITA to AHM intake pipe for processing, analysis. Validated MEL’s (minimum equipment list) items were matched to appropriate faults in real-time.
• Successfully supported internal API level integration projects between AHM core system and GoldCare, ELB, EFB (electronic logbook, electronic flight bag) etc.
• Validated REST Web services using SOAP UI, validating logs for consistency and accuracy.
• Developed SQL statements to validate back-end scenarios.
• Recipient of 2008 Boeing Technical Services Award.

Confidential

Sr SQA Manager

Environment: Java EE, JavaScript, Hibernate ORM, JMeter, Jboss, Apache Maven, Nunit, JavaScript, Oracle, Agile/Scrum.

Responsibilities:

• Responsible for team of 8 SQA Engineers and testers. Lead SQA efforts.
• Accountable for defining operational budget for QA organization, spending initiatives, training and business objectives definition.
• Responsible for planning, delivering and executing based on financial and business objective milestones in line with company FY goals and objectives.
• Served as internal and external SQA CME for E2E implementations. Delivered complex cross-wide enterprise programs in line with schedules, project scope and objectives for customers: Harvard University, Deutsche Bank, ING, Novartis, Petco Inc., Walgreens and others.
• Managed relationships with internal SD’s, BA’s, and user community. Maintained 98.9% system uptime during business hours. Performed risk analysis and resource allocation positioning to meet aggressive CI’s (customer implementation) and testing schedule.
• Worked closely with partners and vendors to develop compliance with CMMI-SVC model.

Confidential

Project Manager SQA

Environment: Java EE, Hibernate ORM, Java/HL7v3 (RIM/HDF), IBM ESB/Websphere, Oracle 9.1, AS400/DB2.

Responsibilities:

• Responsible for team of 15+ SQA engineers and testers.
• Responsible for initial budget, planning and technical delivery activities,
• Responsible for establishing supportive SQA processes, framework and tools for PPI (provider portal implementation) in conjunction with HelthNet PMO and program objectives..
• Lead project from initiation phase to UAT and launch.
• Set technical and strategic direction for integration across multiple technologies (Java/HL7v3 (RIM/HDF), IBM ESB/Websphere, Oracle 9.1, AS400/DB2).
• Established UER (user experience review) practice through design to final release to help breach gap between MHN business community and SDT (solution delivery team).
• Designed SLR (system level requirements) and SLA’s (service level agreements) for QA infrastructure grid. Drove initiative to establish EBV (earned business value) methods in order to better managed requirements inflows and prioritization. Successfully launched PP ensuring best UE for 27 thousand registered HelthNet practitioners.

Confidential

Team Lead/SQA Manager/Automation Architect

Environment: Java EE, Hibernate ORM, Apache Maven, Junit, JavaScript, Oracle, Watir, QAT 8.x, Lean, Agile/Scrum

Responsibilities:

• Responsible for supervising, evaluating and developing staff of QA engineers and testers.
• Lead various QA assignments with aggressive schedules, resulting in 15 projects released per quarter compared with 4 per quarter under previous leadership.
• Maintained 99.3% prod system uptime during business hours throughout three years in the position
• Designed and developed Core API SOAP based test harness using Selenium/Java framework.
• Executed system level JUnit tests for integration, functional and regression test cycles.
• Developed End-to-End system and integration test scenarios for IYP.com
• Participated in Production support, UAT testing and involved in validating Emergency Bug Fixes