SUMMARY:

• Results oriented information technology manager skilled in application development and support of systems.
• Builds cross functional relationships to create and evolve information technology projects across eCommerce, HR, R&D, finance and sales departments.
• Strong background in Java, development frameworks and database operations.
• Well - rounded technical experience with background in application development, release management, server administration and desktop platforms.
• Firm understanding of leading a team across range of disciplines related to software engineering using knowledge of software development, business analysis and project management.
• Experienced in engaging onsite and offsite teams across a diverse range of technical fields.

TECHNICAL SKILLS:

• Java
• Apache Tomcat
• Jenkins
• Microsoft Project
• Oracle Retail Order Management System 5.0
• Oracle Retail Broker 5.2
• WebSphere Commerce
• WebSphere Portal
• MQSeries
• JBoss
• CVS
• Subversion
• Git
• Oracle Database
• DB2
• MS SQL Server
• Struts
• Hibernate
• Bugzilla
• Confluence
• JIRA
• Linux
• CentOS
• JMeter
• Fiddler
• Perl
• Microsoft Visio
• Microsoft Office 2016

PROFESSIONAL EXPERIENCE:

Confidential, Watsonville, CA

Manager Corporate Systems

Responsibilities:

• Managed team of 4 analysts responsible for middleware (Tibco), corporate reporting (HFM/Business Objects) and order management system (Serenade/Locate).
• Handled project implementations, upgrades and post implementation support for projects providing escalations and involving vendors as needed to resolve issues.
• Served as technical lead for project to upgrade order entry system and order broker system. Refocused team on surrounding technology upgrades required for the project and carried operations forward. Successfully deployed project vastly increasing performance and capacity of the order management system to support call center operations during the holiday season.
• Planned project timelines using MS Project and bridged the gap between technical resources and PMO office for planning and executing projects.
• Served as 24/7 on-call manager on duty as part of 6-week support rotation to expedite problem resolution across all company systems.

Senior Technical Analyst

Responsibilities:

• Managed release planning and cutover across enterprise systems (ERP, order management, eCommerce, middleware) for VendorNet and credit card tokenization project.
• Supported frequent eCommerce sprint releases and deployment automation to test environments using Jenkins (50 servers/5 environments) to support concurrent agile development projects.
• Code merge and review of Hybris Java code (Tokenization, UPS Shipping, Sprint releases) being incorporated into releases to production.
• Served as release manager for large scale multiple system deployment spaced out over a week for portsupply.com cutover to Hybris.
• Ran transition team for production support for B2C and B2B websites westmarine.com/portsupply.com on WebSphere Commerce during transition to Hybris. Led team of 3 eCommerce consultants with scrum meetings, bug triage and escalations.
• Provided support for security team in processing White Hat scans by working with developers to fix vulnerabilities reported on corporate websites. Took training on secure development as required by PCI.

Web Development Manager

Responsibilities:

• Provided leadership to web development team of 5 developers across complex portfolio of projects for WebSphere Commerce.
• Planned development and schedules for integrations with Serenade order entry system, shipping program enhancements and shopping cart experience improvements.

Senior Technical Analyst

Responsibilities:

• Developed custom integration between ERP and order management system using existing APIs, MQSeries and Java. This subsystem handles 1 million transactions per week for customer data transfers (users, invoice, inventory and other systems).
• Created Struts web applications for WebSphere Portal for business functions (Loyalty, Inventory, Audit Scanner). These applications allowed the stores to have visibility to customer records and fulfill inventory audit requirements.

Information Technology Analyst

Responsibilities:

• As senior analyst oversaw development of custom web application development projects.
• Developed golf club configuration tool for eCommerce B2B website leading to additional sales of custom clubs.
• Developed new applications for employee recognition, PTO tracking and performance reviews. These applications streamlined HR activities by reducing paper forms, increasing associate self-service and improving speed of access to information.
• Supported enhancements and additional customizations for B2B eCommerce website, research and development database, shirt cresting and customer sales reporting applications.

Confidential, San Diego, CA

Senior Systems Analyst

Responsibilities:

• Served as technical lead leading team of consultants for hdcdd.com website launch using WebSphere Commerce. Partnered with Home Depot for infrastructure support and architectural guidance. Deployed bilingual website as required by Canadian government.
• Project manager for Oracle Portal customer reporting application project leading a team of 3 to enable customers to review their purchases to help drive sales to the delivery model we supported.
• Developed and deployed application for Blackberry handheld devices to allow 150 field sales representatives to scan and place orders on the behalf of customers to perform replenishment more efficiently.
• Developed java applications to support integrations with Oracle ERP system ensured smooth transfer of order and user data from eCommerce application to backend system for fulfillment.