Project Manager Resume

SUMMARY:

Confidential is an experienced Project Manager delivering leading technology software solutions with expertise in product management, software development, marketing, technical sales, client management, branding, SEO management and training with a proven track record of implementing SaaS based technology, including Billing, CRM, ERP, CM and BI business solutions. She is also an editor, author and has written business proposals, technical specifications, requirements, user Guides, as well as web sites/social media content.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Developed and managed online presence for company branding including logo, web site, photography, SEO, Social Media and print advertisements
Implemented prescription fulfillment order system including mobile App, web site, order management system and call center using Agile methodology for Salesforce.com CRM Cloud Technology for Pharmaceutical company
Managed the schedule, budget, development and deployment of a mobile App solution using Agile methodology, built on Salesforce.com CRM, Heroku and AWS Stack to track patient activity & history
Project Manager for custom CRM projects on Salesforce/Heroku/AWS platform using Agile methodology in the Health and Life Sciences industry. Responsible for client communications, proposals, budget and resources. Delivered a mobile - app, website, branding and documentation.

Confidential

Project Manager

Responsibilities:

Managed integrated Salesforce CRM System products and web-based solutions. Met with clients to improve product features and increase business. Responsible for all product documentation and sales training.
Facilitated and coordinated communications between stakeholders, customers, vendors and consultants

Confidential

Project Manager

Responsibilities:

Managed cross-functional team at client site to implement of EDI gateway and order management system

Confidential

Manager

Responsibilities:

Managed team of 11, in addition to vendors and consultants to implement an integrated billing system with EDI bill presentment for remittance resolution. Facilitated a multi-department team through the full software life-cycle from RFP to delivery and training.
Managed the selection, installation and deployment of Call Center Software for telecommunications call center.

Confidential

Software Consultant

Responsibilities:

Developed custom workflow management software systems.
Customized and integrated business operations software solutions on client site.

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