Program Manager Resume

SUMMARY:

Information Technology professional who possesses organized, detailed, and process oriented technical expertise in deploying and utilizing a of solutions. Self - starter, motivated with strong management, problem solving, and analytical skills, making a perfect fit to take on any integrated information systems or project management role.

TECHNICAL SKILLS:

Software: Active Directory Domain Services; Azure; Eclipse; Canopy; Exchange; MySql Workbench; NetWitness; Nmap; Office Suite; PowerShell; Remote Desktop Protocol (RDP); SSL; Tfpd64; Visio; VMware; VPN; Wireshark; Xcode; Zenmap

O/S: Windows XP, Vista, 7, 8, 10; Linux Kali, Ubuntu, CentOS; OS X

Hardware: Workstation/Server; Juniper and Cisco switches

Languages: Python; Java; Swift; MySQL; JavaScript; HTML 5; CSS

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

Manage E-GOS updates and present contract updates and weekly task order bid reviews, working with AAC CIO-SP3 Team and Confidential staff to increase quantity and quality of bids
Augment the current team by adding small business subcontractors with key innovative differentiators
Accompany capture and business development managers to customer engagements to promote AAC and CIO-SP3
Salesforce administrator

Confidential

Business Development Analyst

Responsibilities:

Achieve business management strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; evaluating outcomes
Conduct agency analyses while delivering high-quality timely responses to specific internal business development customers; assist in bid/no bid decisions

Confidential

Account Executive

Responsibilities:

Direct Account Manager for Confidential
Developed historical opportunity pipeline using GovWin IQ and FedBizOpps
Attended networking events to meet and obtain new potential customers
Created mass mailing templates for teaming opportunity and lead identification

Confidential

Manager and Trainer

Responsibilities:

Responsible for staff development and clientele retention, each restaurant with $10M or greater in annual sales
Implemented corporate policies and principles with regard to all staff activities
Provided superior customer support with attention to detail and ability to listen, delivering desired services

Confidential

IT Specialist

Responsibilities:

Conducted in house troubleshooting of network, server, printer, and user issues
Fully set up and optimized new and older workstations / servers
Supported effective configuration, virtualization and set up of multiple workstations and servers
Practiced asset management, such as: conducted continuous inventories of all stock items; inventoried high dollar value items on a frequent basis; verified all stock activity (i.e., receipts and picks)

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