SUMMARY:

• To contribute a unique blend of Project Management, Business Analysis and Technical expertise to ensure the project mission is completed within scope, budget and schedule.

TECHNICAL SKILLS:

• PeopleSoft
• HTML
• CSS
• SQL
• Java
• JavaScript
• Perl
• MS Excel
• Visio
• PowerPoint
• MS Access
• MS Project SharePoint
• MS SQL Server
• Linux Commands
• FTP
• Google Docs
• Eclipse
• IBM - Rational
• HPQC
• Adobe Flex
• Adobe LiveCycle Designer

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, California

IT Project Manager

Responsibilities:

• Successfully managed the PeopleSoft ERP project using the Waterfall methodology
• Built strong customer relationships using superior stakeholder management skills
• Led cross-functional and offshore teams through the Project Management Life Cycle
• Continually monitored the project plan to ensure the project is on track
• Communicated project status to entire project team on a regular basis
• Created a communication plan to keep stakeholders in the loop
• Identified risks and created appropriate risk management plans
• Deployed project management skills to bring project within scope, time, budget and quality constraints

Confidential, San Francisco, California

IT Project Manager/Business Analyst

• Managed multiple fast-paced projects during the Election cycle
• Effectively managed change requests to ensure projects completed within constraints
• Identified and analyzed areas for business process improvement
• Utilized integration management to ensure project work is completed efficiently
• Conducted project closeout and lessons learned for each election cycle
• Communicated with vendors regarding maintenance, enhancements and bug fixes
• Determined operating characteristics and requirements to update system design
• Documented and maintained detailed design specifications
• Conducted walkthroughs for proposed solutions to system problems
• Created training materials related to procedures and updates to system
• Designed and led training sessions for users
• Monitored system maintenance and enhancement to ensure proper functionality
• Provided support on updates, new feature testing and disaster recovery
• Generated reports and statistics to meet user and program requirements
• Interfaced with other departments on regulations and reporting requests
• Maintained system security and security access on a per user basis

Confidential, San Francisco, California

IT Business Analyst

• Led requirements gathering to ensure customers receive appropriate solution
• Managed cross functional teams throughout the SDLC
• Presented solutions consisting of software, hardware, and professional services
• Created Scope Definition, Use Case, and System Requirements documents
• Collaborated with cross-functional teams to create a standard feature matrix
• Provide support for multiple projects and customers simultaneously
• Led requirements analysis and verification to ensure statements are complete
• Decomposed high-level requirements to an appropriate level of detail

Confidential, Sunnyvale, California

IT Business Analyst

• Involved in requirements gathering sessions with business users
• Developed Business Requirements Documents
• Created As-Is and To-Be process flow diagrams
• Reviewed functional specs documents prepared by the functional team
• Provided inputs to create materials for end user training
• Followed the Change Management Process to in corporate requirement changes
• Created Test Scenario documents and test scripts
• Performed QA Testing for the application
• Utilized HP Quality Center for defect management
• Took the lead role in driving issues to resolution

Confidential, San Francisco, California

Global Java Capability PMO

• Coordinated and collaborated with offshore groups on projects and goals
• Provided feedback for pilot training course before launching
• Created online training course content, including code examples for offshore teams
• Created new functionality for Accenture website using Adobe Flex technologies
• Maintained website throughout the product cycle

Confidential, San Jose, California

Software/Web Developer

• Adhered to HTML/CSS/JavaScript coding practices for deliverables
• Engineered reusable functionality for Confidential ’s homepage
• Resolved customer requests for Confidential ’s homepage
• Investigated and triaged crashes on the Confidential homepage
• Coordinated with corporate members to ensure desired system functionality
• Used appropriate level of detail, terminology and style to communicate with non-technical clientele
• Followed development process (initial development, internal QA, BU review) to deliver high quality templates

Confidential, Sacramento, California

Forms Developer

• Developed forms in Adobe designer to match the mock-up given by the client
• Communicated with offshore teams to coordinate tasks and projects
• Communicated status to project lead on a regular basis
• Ensured all changes adhered to the standards and documented all changes
• Set priorities to ensure tasks were completed on time

Confidential, Sacramento, California

Forms Developer

• Led corporate meetings with client to verify and gather business requirements
• Communicated business requirements back to the team
• Set goals, assigned appropriate work load and deadlines for team members
• Managed 3 team members’ progress to meet monthly goals
• Reviewed deliverables with QA team to avoid rework and ensure quality