It Project Manager Resume
Torrance, CA
SUMMARY:
- Information Technology Management I.T. Project Manager of Enterprise Data Management • I.T. Management 13 Years in Progressive Roles within diverse industries • Financial Responsibility to $28M • Technical and Business Savvy • Innovates with business strategy & new technology
- Technology Management & Ops Vendor Relations & Negotiations
- Financial Planning & Analysis Business Process Improvement
- Builds Technical Teams NOC & Help desk Management
- Inventory / Asset Control & Management Employee Development & Leadership
- Innovation & New Technologies Lean & Scalability Knowledgeable
TECHNICAL SKILLS:
Software/Apps: Microsoft (Office 2013/365, Server 2012, Visio, Project, SharePoint, Power BI & Azure), SAP (Ariba & Business Intelligence 4.1), Oracle (Hyperion Financial Reporting, PeopleSoft & Endeca), Coupa Finance, BMC Remedy, VMware Data Center, Siemens NX, Confluence, Heat, and Hootsuite
Standards & Methodologies: Project Management, ITIL, Six - Sigma, RUP, and Department of Defense
PROFESSIONAL EXPERIENCE:
Confidential, Torrance, CA
IT Project Manager
Responsibilities:
- Monitor & Control Enterprise Data portfolio budget of twenty - eight million dollars for invoices, purchase orders, fund requests, actuals, forecast, budgets, accruals and variance analysis.
- Vendor relationship management for new business assessment, contract negotiations and drafting, cost reduction and ensure quality project deliverable acceptance by Toyota.
Confidential, Los Angeles, CA
Senior Technical Specialist
Responsibilities:
- Established proactive desk checking status with team to decrease response time and recurring issue tickets; resulted 20% improvement to customer survey metrics after implementation.
- Launched corporate asset management system for tracking new, used, and recycled inventory; updated entire 4,000 item site asset index for equipment refresh project in two months
- Provide airport infrastructure and platforms to international airlines for flight status visualization, passenger boarding, baggage delivery and control systems.
- Evaluated scalability and delivery of project rollouts; comprised tests, patches and fault isolation of new airport systems in Southern California.
Confidential, Woodland Hills, CA
IT Consultant
Responsibilities:
- Created a lightweight Inventory Management solution for client with embedded search optimization.
- Optimized business process flows for directed business strategy & goals, architecture and operational plans.
Confidential, Corona, CA
Lead Field Network Engineer
Responsibilities:
- Decreased previous regional SLA metrics of wrongly categorized and escalated incidents by 30% through defining typical incidents traits specific to customer teams (engineering, VIP, etc.) with queue routing management team.
- Assigned as lead network engineer after 3 months; and managed key equipment refreshes and relocations.
Confidential, Fort Campbell, KY
Technology Manager
Responsibilities:
- Managed technical team and IT planning for tactical operations in a hazardous environment for communications systems; regulated area IT security, disaster recovery, and handling of sensitive data.
- Responsible for asset management, training, security, safety, and preventive maintenance of communications in a NOC & mobile environment for radio, voice and data distribution systems, GPS, and encryption devices.
- Managed inventory assets of equipment, vehicles and facilities valued in excess of $30,000,000.
- Created training delivery program for instructors to teach and disseminate user through maintenance levels of advanced automation and telecommunication equipment.
