SUMMARY:

• Strategic project and IT leader with a remarkable ability to successfully deliver projects and initiatives . Exceptional thinker and analytical problem solver with excellent written and oral communication skills with over 15 years of leading and managing portfolios, programs, projects, and people.
• Managed business and technical staff and led many successful multi - functional teams for designing & implementing large systems and led change management processes.
• Over 15 years in project / program management & leadership roles for strategizing, designing, developing, and implementing enterprise solutions that includes technology, process & people
• Energetic top performer with a proven track record of leading large complex projects using Agile, SDLC, Lean, waterfall and other methodologies . Certified Scrum Master
• Managed and led IT, digital and mobility projects over $10 M for Fortune 500 multi-national corporations
• E xtensive experience building and leading project management and development teams globally
• Managed multi-million dollar projects and portfolios, including building business case, cost benefits analysis, ROI, project scope, and managing both project and operation budgets
• E xtensive experience with building & leading development teams in India and Asia to build IT and applications
• Over 10 years of leading global teams with product launches internationally, including Asia and Europe
• Expert in vendor management & over 10 years in managing numerous vendors and consulting firms with multi-million dollar contracts. Worked extensively on SOW, RFP, and vendor contracts

TECHNICAL SKILLS:

• Extensive knowledge of consulting systems implementation testing
• Waterfall
• PMI
• SDLC
• Agile
• & UML methodologies. Expert in PowerPoint
• Word
• Excel
• Visio
• Lotus Notes and MS Project & very computer proficient. Experience with many PM & development tools including Confluence
• JIRA
• Remedy etc.

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, CA

Program Manager

• Lead IT and business project management teams for consulting firm. Provide direction, management, and execution of project teams and projects. Clients included Stanford Healthcare and Pacific Life.
• Lead and manage $1.5M IT system implementation and support of the system. Oversee project team of over 12 resources and 6 resources for ongoing support and operations. Mentored, trained, and provided performance reviews to the staff.
• Created strategic IT roadmap and developed phase approach for IT systems with budgets over $2M.
• Develop and manage projects, identify risks and communicate to project stakeholders and business partners, define problem solving and risk mitigation strategies, and facilitate conflict resolution.
• Lead team to build application using Agile methodologies, including performing Scrum Master and product manager responsibilities using hybris and SAP.

Confidential, Irvine CA

Project Director

• Responsible for project management and IT operations for $150M global technology company
• Led digital project to implement new ecommerce and digital marketing systems for B2C portal rollout in China
• Created the digital marketing strategy for company to expand into China and other Asian countries
• Directed IT, operations, and project staff on projects, enhancements, and production support

Confidential, Carlsbad, CA

Director, Project Management

• Managed complex projects and project managers, scrum masters, and developers for $17B Life Sciences company with 50,000 global employees. Managed IT, application development, system implementation, mobility, and Digital teams.
• Led complex and large IT & business programs & projects, including providing leadership, schedules, budget, business case, & implementation. Developed a proven track record of project completion that is on time and within budget.
• Ensured projects are completed on time, within budget, and properly communicated. Act as point of escalation, lead steering committees, and provide status and update to stakeholders and management. Enforced quality control, scope, cost containment, and directed change management, post release communication and production support.
• Managed demand, capacity & budgets for projects and resources, including large projects with over 50 resources.
• Directed and mentored over 10 project managers & business analysts.
• Implemented new SDLC & business processes and improved efficiency, including setting up new Agile processes. Set up new Scrum progresses for projects and enhancements, including getting over 50 resources trained and executing on Agile methodology. New processes resulted in 25% less defects and 20% increase in throughput.
• Managed projects & portfolios with projects ranging from $50k to $10M. Implemented new processes that greatly improved the existing intake process.
• Created business case and feasibility analysis, ROI, and value propositions for large projects and initiatives.
• P & L responsibility, including budgeting, forecasting, and financial controls. Manage $5M AOP operation budget.
• Set up and managed Technology Development Centers in Hyderabad and Bangalore with over 50 employees. Reduced development costs by over 40%.
• Directed and led $12M application development and system implementation project. Lead team of over 80 PM’s, BA’s, developers, and testers. Received company highest award of the year.
• Managed project portfolio & implemented new processes that greatly improved the existing intake process, including introducing new tools to automate the submission and approval process.
• Managed vendor relationships with dozens of vendors / large consulting firms with over 100 contractors and consultants. Vendor management leader and negotiated contracted that saved the company over $4M annually.
• Implemented global project management tools and dashboards for teams to manage budgets, streamlined automation, improved process and consolidated workflows, &standardization of project management deliverables.

Confidential, Irvine, CA

Principal Project Manager

• Led strategy, marketing, process improvement, system implementation, Web & IT projects for multi-national corporations. Primary clients were leading automotive manufacturer & health care companies
• Managed multiple projects simultaneous, taking on the role of lead PM for complex projects.
• Provided strategic direction to CIO on initiatives to improve productivity and processes as part of the strategic plan.
• Mentored and managed a team of consultants and project managers on service delivery team to build products.
• Developed strategic roadmap, vision, requirements, and wireframes for a Portal project.
• Managed budget & resource planning for teams on consultants across different engagements & projects.

Confidential, Santa Ana, CA

Sr. Program Manager

• Managed complex business, IT & Ecommerce programs & projects for $40B Fortune 50 electronic & distribution company.
• Performed all project management responsibilities and duties, including project scheduling, resource planning, status updates, leading meetings, scope & risk management, etc.
• Directed projects & programs for the company’s 3 largest web sites that generated over $1B in annual sales.
• Led project managers from business and IT. Created project schedules and oversaw other PM’s project plans to ensure projects are on schedule.
• Oversaw proposal development, SOW, vendor and package selection, and business and technology requirements. Led external web design firms to develop web strategy and requirements that changed the industrial landscape.
• Successfully managed & launched 3 commercial web sites that received raved reviews by customers & stakeholders, using Agile (Scrum) and SDLC methodologies. Implemented new WCMS, search & personalization engines.
• Managed the $12M budget for complex redesign project. Led efforts to create business requirements documents, process flows, and design documents by working closely with marketing, sales, finance, IT and other departments to manage the enhancement and development process.
• Developed business case and projections and presented to CEO and other C-level executives to get projects and initiatives approved.

Confidential, Irvine, CA

Project Manager

• Led projects and provided direction for the IT team for the largest mutual fund company in the world.
• Led 10 persons team to design and develop CRM portal used by over 1,500 associates across multiple states.
• Redesigned business process and recommended process improvements that affected 800 employees across 4 sites, and is expected to save the company over $1.2M per year.

Confidential, Costa Mesa, CA

Project Manager / Managing Consultant

• Developed new business, managed projects and consulted web and IT solutions, business process design, systems implementation, and business strategy to clients.
• Managed project and led cross-functional team to implement a $1.5 million portal for a leading Health Care company. Increased revenue by $500,000.
• Created business requirements documents, functional specifications, and design documents for numerous web and system implementation projects.
• Developed business & defined business and technical requirements for a $4 million e-business engagement.
• Provided guidance for Fortune 500 executive management teams in creating vision and strategy, evaluating and selecting emerging technologies and products, justifying business needs through ROI and benefits.
• Developed complex enterprise-wide CRM strategic roadmap for a large insurance company that is expected to include 40 consultants and 30 client’s employees and will take 2.5 years to complete.