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Technical Program Manager  Resume

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Bellevue, WA

SUMMARY:

A hands - on Technical Program Manager with more than twelve years of professional experience in roles of progressive responsibility. Strong leadership and communication abilities form the basis of exceptional management skills with expertise in planning, scheduling, process tracking, new program launch and direction. Highly developed IT and business analysis experience in areas of requirements assessment, software development, testing and implementation, operational analysis, vendor management and solution development. Combines adept project management skills with technical aptitude and the ability to confidently engage stakeholders at all levels. Utilizes an analytical, hands-on approach to remain knowledgeable and contributes directly within team environments.

EXPERTISE AREA:

  • SQL Analysis & Reporting
  • Business Intelligence
  • Capacity Planning
  • Technical Program Planning
  • Cross Functional Collaboration
  • Big Data Project Management
  • Vendor Management
  • SDLC Methodologies
  • Staff Guidance & Leadership
  • Program Optimization
  • Stakeholder Engagement
  • Strategy Alignment

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

TECHNICAL Program Manager

Responsibilities:

  • Successfully managed a cross functional analysts in the design and development of various business intelligence programs.
  • Delivered assigned programs through effective team collaboration; assessed potential issues throughout program processes and implemented necessary solutions to resolve bottlenecks.
  • Directed projects to successful completion through all phases including requirements identification, data analysis, cross team management, ongoing meetings, documentation and deployment.

Confidential, Redmond, WA

BI Program Manager & Analyst

Responsibilities:

  • Acted as a PM Analyst for a managed service project with Confidential .
  • A three week endeavor due to a project roadmap change which removed the need for a PM Analyst.
  • Work included the development of onboarding documentation, review of existing data warehouse architectural design and initiation of the current data warehouse data dictionary project.

Confidential, Bellevue, WA

LEAD Program Manager BI / it Solution owner

Responsibilities:

  • Successfully managed a cross functional vendor team, including functional and system analysts in the design and development of various business intelligence programs.
  • Delivered assigned programs through effective team collaboration; assessed potential issues throughout program processes and implemented necessary solutions to resolve bottlenecks.
  • Directed projects to successful completion through all phases including requirements identification, data analysis, cross team management, ongoing meetings, documentation and deployment.

Confidential, Redmond, WA

SR. Program Manager

Responsibilities:

  • Directed numerous project conception, design, development, UAT and production teams, ranging in size from 5 to 45 onshore and offshore employees.
  • Managed all recruitment and onboarding efforts for vendors including Statement of Work and Proposal Request documentation, renewals, extensions and the evaluation of individual performance to Microsoft standards.
  • Performed comprehensive requirements analysis including deep dive data analysis, technology selection and solution preparation.

Confidential, Redmond, WA

Technical Lead

Responsibilities:

  • Directed the provision of data solutions for Microsoft business partners, including the streamlining of Microsoft’s EMMA data warehouse utilized by the in-house analytics team.
  • Developed a transparent ETL process for the transitioning of data from the EMMA data warehouse; creation of ETL for various data sources including D&B, Siebel, MS Sales, MSI, WWE, etc.
  • Enhanced data mining and targeting capabilities of Database Marketing Managers via streamlining and automating of data manipulation and list execution processes.

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